So impressed with Gotcha Covered-Clear Lake. Bernard and his team made the process SO easy- from…read morestart to finish! The consultation exceeded my expectations, very thorough! Bernard took his time, answered all my questions I had and even talked me through things I would have forgotten to ask about. Great communication from Bernard from the beginning- he informs you when he is on his way to your home (even if he is delayed 15 minutes), when quotes are being sent over to you and answered any questions I had in a very timely manner. Very impressed with the quality of the shades and the wide selection of fabrics for roller shades as well! Gotcha covered was able to come for a consultation, order and install our shades all within 4 weeks!! Would recommend Gotcha Covered to anyone interested in any type of window coverings!

I needed blinds for my home, after a Harvey remodel. Bernard and Rosa Elena were at my home from…read morethe beginning to the end of the process. They were friendly, efficient, and much to my delight, they are very lovely people. They took the time to explain the process, the products, and to answer any questions I had. Ubaldo, the installer was courteous, friendly, efficient and finished in a timely manner They were probably the best and the nicest sales/service people I've ever had in my home. My sister and I both agree that the blinds are perfect for my home and they look beautiful!

I absolutely would not recommend this company. I used them because the previous owner of my house…read morehad used them and I needed additional blinds so everything could match. I used them three times and every time they came out for the installation they did not do what we agreed on during the consultation and then said they gaslighted me saying telling me thats not what we agreed upon (it is MY home....I know what I asked you to do). One designer even ordered one set of blinds differently than agreed upon and said after the installation (oh I liked it better that way so I ordered it like that) even though it is different from every other blind in the house.

My initial visit with Rich was great. He was very informative, friendly, and not salesy. After…read morehis visit I went to another Blinds company to compare prices and it was a distasteful experience. The lady spoke negatively of Budget Blinds and came off dishonest.. a completely different experience from Rich. I decided 5 mins into that interaction that I was sticking with Rich. Just based on the professional and friendly customer service. Unfortunately, my shades weren't what I wanted them to be but Rich & Mark did not take it personal and they were so patient and kind even though I was very blunt about what I didn't like. Somehow one of windows was a different shade, the valances weren't what was described, and we didn't like how they looked (personal opinion) but others liked them. They did everything within their power to satisfy us as their customers. They contacted the manufacturer to correct the issues that were pointed out and did it without any animosity. Rich owned the misinformation given to me and that's powerful. This could have been a 2 star review, just because of all of the things that "went wrong". I understand not every transaction will go smoothly, which happened to be mine, but the way they handled everything was Chik-fil-a top tier, lol. I didn't want to mention the series of unfortunate events but to me that is what brought out their best service. FYI the issues were out of their control and I am picky. At the end of the day, people buy from people. I will continue to refer business to them.

Worked with Adam and we got gorgeous stained wood plantation shutters for a fantastic price. I…read morelooked around a lot before using this company, I've already ordered more shutters. Do not hesitate to call Blinds and Shutters Houston

Blinds and Shutters was so great. They explained all the styles, pros/cons, prices, etc on site…read morewhen then came out to measure. The shutters arrived on time and installed. They are so beautiful! So great to work with people you can trust and who are professional in all they do. I highly recommend them!

Completely satisfied with JC's Window Treatments. Service was great, the blinds fit very good and…read morehave held put well. Blinds have a very good warantee which is icing on the cake. We are going to use them again soon.

Absolutely love our shutters and the service we received from day 1 has been incredible. Great…read morecommunication, professional and clean and quick work. I'd recommend them to anyone wanting good, quality shutters.

I wish there was an option of 0 stars. BEWARE BUYERS JASON WADE IS A LIAR AND A CHEAT :…read more Our experience with Jason Wade at Budget Blinds has caused stress, financial impact, delays, and emotional hardship for my family. He yelled, made excuses, lied about what was included, blamed others for his errors, and even used profanity on speakerphone in front of my family. We discovered missing blinds only when the installer showed up -- something Jason never communicated. Then he denied responsibility and tried to shift blame. I am disabled, dealing with significant stress already -- and Jason's aggressive behavior and refusal to take accountability made the situation worse. I have worked with multiple contractors during our home renovations -- Jason Wade is the only one who treated us with disrespect, dishonesty, and negligence. We will never recommend him and strongly advise customers to avoid hiring Jason Wade.

I had a small order of two blackout roller shades for my bedroom. Jason was on time, quick, and…read moreprofessional. The lead time for them was exactly what he quoted. The installation was quick and easy as well. Thanks!

Helped fix some stuck electric shutters at my house. Making an appt was easy and they showed up on…read moretime.

Will never use again. 2 appts...2 no shows...no apologies. On the contrary I was told by the owner…read morethat 'I don't know how trades work'!!! What zi DO KNOW is when someone is unprofessional and discourteous. There's much more time the story but out if respect ,I will just end by asking 'what has happened to this company?'

First off, three (3) clarifying statements: 1) the review is not for the Hunter Douglas blinds. We…read morehave had them in our other houses and love them and that is the reason we wanted them in this house. Unfortunately, you need to go through their Rep system to purchase (else there would be no reason for this review 2) The Installer that worked on our blinds was excellent. 3) I only gave this vendor 1 Star so that I could file this review. One Star is way too generous of a rating for what we went through to get these blinds! The review focuses on the customer service and lack of professionalism by the Representatives at Creative Blinds. First off, we were bounced around between Sites because we are not in the Houston area. Second, we knew what we wanted but Creative Blinds (Bay Brook) insisted my wife drive 2 hours out of her way just to talk about the order. Then they sent a Representative to our house to measure. That Rep knew nothing about what she was talking about and was only there to pick up the check. She measured for the blinds and then weeks later we were told the installer would have to come out and measure (which he had never been scheduled to do by Creative Blinds). So, we waited for that to happen. Then we were told our blinds were ordered and given an estimate on delivery date. That date came and went and when we called, I am pretty sure the blinds had never been ordered because we were them told the same time frame all over again. That date came and went and no call from Creative Blinds. We even gave them several additional weeks grace period. Finally, we called and experienced the worst customer service from the Rep from Bay Brook. Basically, she had no capacity to listen, repeatedly talked over our questions and repeatedly stated she would have someone research and call back. That never happened. Repeatedly. Finally, I called and experience the same treatment. I cornered the Rep into giving a time frame for when she would call back or I would contact the BBB. Stating don't just tell us some one is looking into it. She called back, left a VM and stated "she have someone looking into it and they would call back. Never happened. I contacted the BBB and that is what it seems it takes to get an honest answer from this vendor. Long story short. Blinds were months late; the charger was never ordered and took months more for that to arrive. and at every contact with the vendor, we were blown off with dated business practices and age-old ploys. Worse customer Service experience we have even had the misfortune to experience! Under professionalism and customer service for this vendor, go to the lowest box and then pencil in one even lower and you would be starting to get close.

Highly recommend! I was having trouble finding a blind for a bathroom remodel...until I found…read moreCreative Blinds. They have a wonderful showroom to see blinds in person and Sharon came to the house. Sharon has a great sense of style and found the PERFECT motorized shade to match the bathroom! And now the window is a highlight of the bathroom!