Great company that has been in business since 1999. I've used them numerous times for different projects. Always professional, great team, and experience from start to finish top notch. Highly recommend. read more

Precision  Glass & Mirror - Storefront double doors with transom and sidelites installed by Precision Glass. - Windows Installation Near Me - South Houston, Texas

I Paid my deposit on 4/9/24. I was told it would be repl in 5-7 days. I Didn't receive my small window glass until 5/1/24. At The time of installation, rather than when they came to take measurements, I was given the information that I need balance bars.I asked For the price and was told $175. I also asked if I could get screens from them. I was told they needed to take the balance bar and the screen and would return it within a week. it's been almost two weeks and I called to find out what happened this time. I was told the balance bars would cost twice as much as I had been quoted and if I want my property back I could come pick it up or wait until they come to my area. I called numerous companies to find out about balance bars, Everyone was less expensive for the glass repair and the balance bars. I suggest checking other companies first try to find someone honest. read more

Angel the owner of this company caused water damage on my visually impaired mother's mirrored coffee table and refused to take any responsibility for it after receiving a full up front payment. BEWARE if you do not want to experience substandard and poor quality work. Precision Glass Repair is a low quality company so it will be in your best interest to choose a top quality company instead. read more

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After my mum's antique glass table came shattering to the ground; I had to act quick after I panicked a little bit. So, I called this place up and was told to send a picture of the table and the glass; so I did that. The lady on the phone told me to take pictures of the thickness of the glass and also the table; after doing that she told me to call back. So, after getting measurements and pictures I called the company back and it took the long time for someone to come to the phone until some guy answered and he told me that the lady I was speaking to had went on break.. (I'm thinking so why did she want me to call back so quickly if she knew she was going on break?!) anyways, I called back in an hour. The same lady answered the phone and told me that she received my photos and quoted me that the glass was going to cost $250 for the table. She also stated that it was going cost me more if someone came out to replace the glass. So, I'm over here trying to conserve my money to replace my mum table. I talked to my dad Sunday about my situation and told him about this place and the amount they quoted me. The next day, Monday he goes in unexpectedly to my knowledge and gets the glass replaced for only $50!!! That's a whole lot less than what I was quoted over the phone with pictures. Now, if she would've quoted me that amount I could of paid for it. I really feel like they ripped me off and over charged me because of my young sounding aged self. Either that or the lady working there has no clue about what she was talking about. Don't get me wrong, the lady may have sounded nice on the phone, but she was up to no good. The guy who answered the phone also sounded no good; he gave me attitude. What a disappointment with this customer service. read more

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Hey Bobby it's Flor Ferrel can u email me please at blancaflorferrel5@hotmail.com. Thanks. read more

Precision Glass showed up an hour early, completed the job, and charged exactly what they quoted over the phone. I give them the three "P"'s. Polite, Professional, and Prompt. great job read more

EXCELLENT Service. It is rare these days that service companies do what they say they will do! However, Precision Glass & Mirror provided great service! My glass is replaced and I couldn't be happier ! read more

Precision Glass just installed a frameless glass section on my Master Bathroom tub. The work was done extremely well, their turnaround was quick, and the installation was perfect. I had a problem with some backsplash tile I was installing and their technician was very helpful in assisting me with that, even though, it was not a part of his installation. They did a great job all around. read more

I call them and they came out and fixed my window in about an hour, cleaned up after themselves and charged me the agreed on price. Which was $165, quiet reasonable. read more

I had two broken windows that they came and fixed the same day I called. They were efficient and careful and got the job done. I don't know how much the repair was supposed to cost, but it wasn't too expensive in my uneducated (on window replacement costs) opinion. read more

I called this company regarding glass for a table top and was told to text the gentleman the dimensions and possibly a picture of the table for an estimate. Did that immediately, including a picture. After not receiving a call and/or a return text after at least a week, I texted again to inquire about whether they had an idea for an estimate. To this day weeks later, I haven't been contacted nor received any response to my texts. Poor customer service...found another business to take care of my business! read more

I have a problem with Percision Glass & Mirror Co. We bought a home on Nov. 6, 2015 and the old owner purchase a glass to be installed from them at that time it was paid in full and was supposed to be installed before closing. That didn't happen do to the fact they didn't get the glass in time to do so and we close on the house with a paid in full recite instead. We didn't move in right away and had a lot going on with a remodel selling of the old house and the holidays. So on February when we were almost done with the remodel we called them to come install it at our home. Guess what they have lost the unit and refuse to reorder it do to the time. They want us to pay for it again. That's not fair nothing on the receipt says that there is a time limit on installing the window and I don't understand how a company can lose something already paid for. The owner Bobby has no customer service skills he would rather argue with a customer than take care of them and he is a thief he thinks it's OK to not install the product that is on the receipt. I don't understand how companies can do business like this. This is one of the worse company's I have ever had to deal with. James read more

I wanted to give kudos to Precision, I live out of town and they made the whole process smooth and seemless. Angel in sales and David with instillation were very professional and had a couple of obstacles that they didn't even blink at and got resolved promptly and with communication to me. read more

Called them after my house was broken into and they could come that night for $475 or the next day for $275. I texted them my info and a picture of the damaged glass in my door and they came the next day - removed and replaced my window in 30 minutes. They were professional, on time, clean, friendly, and the price was exactly what they told me on the phone. I hope to not have to use them under this circumstance in the future but will use them and recommend them for any other future glass replacement. read more

They met my needs at a time no other glass cutting company in Houston was able to. I called like a million glass cutting companies, a lot of them had to ship it out etc to cut my 1/2" table-top which would have been ok but I was pressed for time. Thank goodness I found Precision Glass! He was also very helpful over the phone even in seeking alternatives. Being a 1/2" thick glass it was tricky but they were skilled enough to know exactly what to do. I was totally ok with the fact that they were willing to take a risk at my own cost and it all worked out perfectly! My table top was cut just the way I wanted it. Same day, in & out. Thank you so much! You guys made my day!! read more

I am building a new house and filled out a request for a quote on their website. I got an email back saying to take pictures and dimensions. I called the number because I had questions about options for 4 separate showers: door vs panel, double slider, etc. I also need glass for cabinet doors. Angel, the guy on the phone did not have answers. He wanted pics and dimensions and said he would have Zeke come out to my house. I took measurements and pictures of everything and sent to Angel. When Zeke came he was courteous and knowledgable. He said he would get a quote to me the next day. He knew nothing about the pictures and measurements I sent to Angel. I never received a quote. I called after a week and Angel gave me a quote over the phone. He apologized for not sending it sooner. I told him I had 2 other quotes in writing so I wanted him to send an itemized quote to me. He said he'd send it Monday if that was ok. I told him I'd already been waiting a week and was making a decision this weekend so I could order on Monday so it would be too late. He said he'd see what he could do. I received a text from him an hour later saying that they thanked me for my inquiry but will "pass on my service request." Maybe they have too much business to send out quotes in a timely manner. Or maybe their customer service is just bad. All I know is Angel did me a favor today. Thanks. read more

We're a General Contractor. Received a quote for a Herculite door w/ side-lite to be installed. After 2 weeks of calling, trying to get the "guy" back on the phone to get the items ordered and scheduled I'm told, "we don't work in that area". THE ADDRESS WAS IN THE SUBJECT LINE OF THE QUOTE THEY SENT! Not lying! Only get's better...his defense for being called out about the address being in the subject line was to forward me someone else's private emails. For real, he sent me our competitors emails requesting quotes for a totally different project! He apparently assumed we were the same company?? although our company names are nothing alike. Worst experience ever. LOL read more

These guys are scam artists, so many bad reviews on here. I don't understand how they're still in business, don't go there because they will lie to you and rip you off, if you get any work done by them they will refuse to warranty it. Highly unethical I think the news should cover this business as a scam. read more

As usual they have no visible reviews. My business was broken into at 4:10 in the morning. They arrived by 5:10 and did a fine job. I have no idea if the price was good or bad. At that time of day you don't concern yourself with such issues. They did a job and I was happy. read more

Great service! Bobby is very knowledgeable about the business and explained everything in detail. Precision glass gave me an immediate quote and the product was delivered exactly on time. The glass needed more detail work for an exact fit and Bobby worked it until it was perfect. He wanted to ensure that it was functional and that I was happy with the product/service. Very well done. Also enjoyed learning more about Bobby, the owner, a Marine Corp Veteran. Happy to support a veteran and this quality company with friendly people. read more

Let me start off by saying we were searching for specific glass company online - when we found the company we were looking for however what we didn't realize the number listed for the company we actually wanted was Precision glass (not the actual company were looking for). How did the woman answer the phone? "Glass Company" - under the impression that we were speaking to the correct glass company, we ordered a window to be replaced. They came out - did the work came back and gave us the work order to sign off on it. At that point, they told us that all work was COD. We work for a company in which we pay on account. IE invoice submitted from my office to our main office and then a check is cut within with in a couple days. They service men called their mail office and some guy said that he told us before they sent their techs out that all service is COD - which was not true. Unless that is of course he has a split personality as a woman. However, he agreed to fax me the invoice so that we could submit for payment. Minutes later he calling my main office trying to claim that "OUR WRITTEN" contract with their company states all work is COD. Work wise, they are ok but business wise not so much... they should have given us their copy of the work order that stated COD from the beginning - if they had, we wouldn't have used their services. read more

Went into Precision Glass & Mirror to get mirror cut for a home project. Service was impeccable! I was impressed with the help Bobby and the others rendered! I highly recommend this company! read more

I had a broken window at my house. They were able to come out the same day and replace the glass. Hopefully I don't have any more broken windows, but if I do, I would use them again! read more

I needed an emergency glass replacement on a holiday weekend and not only were they out within 2 hours, Jerry the technician was efficient, friendly, professional and went beyond what I expected! This man vacuumed the broken glass, reinstalled locks and even re-hung the blinds! Kudos to Precision Glass AND to Jerry! read more