I had an awesome experience today with this company. Last week a rock flew off the road and left a…read morenasty star crack on my windshield. I searched for companies on Yelp and placed a bid looking for someone to do the work. Most of the bids were super expensive, but Angie with One Source provided a very competitive quote and were able to get me into the shop in less than a week. They got me in at 9am on the dot as promised and I was there less than 30 minutes. The repair job was GREAT! Angie and the rest of the team were super friendly and are shining examples of great customer service. I will certainly recommend One Source Auto Glass to all of my friends and family. Thanks Angie and team! You guys ROCK!

Service was absolutely exceptional. Tony and Gary showed up exactly in the time frame promised and…read morewere both very friendly and got the job done quickly! 10/10 will use again!!

went by to see if they could repair a cracked windshield or if they would need to replace it. The…read morelady in front was rude (no hello or greeting other than yes) and unfriendly. She said it would be 45 minutes before someone could walk out the door to check it. It would literally have taken two minutes to do so. I said I couldn't wait that long for someone to look at it. She just said ok. I guess they don't need any more business. I have used them in the past but not again

As always quick and professional work. Very pleased with our new windshield. Definitely will use…read morethem again when needed.

This place is a joke. They send more than enough emails and text messages to get you prepared for…read moreyour appointment. The day/time they are to come and do the repair - they call 10 minutes before to say they will not be coming because the appointment was scheduled incorrectly and the tech just reviewed the work order. Why was this not done ahead of time when the techs schedule/route was being assigned? I will never use their service again. Waste of a day

Absolute mess of a service. Safelite installed an aftermarket windshield on my 2013 Mustang without…read moreeven offering me the option for OEM glass. My car is worth over $15K, and I would've gladly paid the difference--but they made assumptions and never confirmed anything. I tried to get it corrected, and scheduled a follow-up for 12-5 PM. Instead, the tech showed up hours early, didn't wait, and then left the area. When I called back 15 minutes later, he said he was "already gone" and never came back. Even worse--they deleted my appointment from the system and I had to start over completely. I've now had to push this off for another week due to my work schedule. Total inconvenience. I couldn't even reach the tech because his voicemail was full. I've filed complaints with the Better Business Bureau and the Ohio Attorney General. I will never recommend this location or company to anyone. Convenience shouldn't come at the cost of quality, communication, or basic respect. Edit to add since they replied : yall own rep stated they usually ask if they want aftermarket or OEM but because my car is a older model and most older models don't want a OEM one they didn't ask. Doesn't matter what parts yall put on the receipt, when I booked it didn't ask me if I wanted a OEM windshield or aftermarket , so I assumed yall would go with the factory setting of the vehicle since that's what I had on my car that yall replaced . That is not my fault yall site isn't properly set right so people have an option and it's not my fault yall workers were too incompetent to ask . & I tried to book it right to get it fixed and pay the additional and yall agent came too early & lied that they were coming back out at the correct appointment time and did not and just deleted my appointment and said I wasn't home and didn't call me and ignored my call. I only found out hours later cause I called the store . So no matter how yall try to make it seem like it was my fault . Yall people were very unprofessional from the jump and provided me a horrible experience .

They wanted over $100 to fix a 1/4 in rock chip and couldn't do it for a week... Called a locally…read moreowned shop around the corner from them and they got me fixed in a Snap (15 mins) for less than half the price...

Terrible experience. I had a fender bender and this was the closest place my insurance…read morerecommended. I took my car for the initial estimate and my insurance had already coordinated everything prior to my arrival. I had to wait two weeks to drop off my car, which is reasonable. The insurance agent told me ABRA would order my parts in advance of my dropping off my car but when I dropped it off my car, ABRA said they had not ordered the parts. I had no choice but to leave my car and hope for the best. The text messages kept me updated daily, which was nice. I had a text message on day six saying my car was ready. Since it was a Saturday, they were only opened a few hours so I called at 9am, opening time, to ensure my car was ready. The receptionist said it was so I went to pick it up. When I arrived the receptionist's little girl was running all over the lobby and engaging customers. This is unprofessional. The receptionist disappeared for about five minutes and returned to tell me there was a "spot" on the fender they needed to buff out. I waited 20 minutes and they brought my car out. It looked terrible. The hood, which was new, had paint splotches all over and looked like a five year old did it. I asked why it looked so bad and the receptionist lady just shorted circuited and walked off. The customer service rep came out and looked at me like I was crazy. She finally admitted it looked bad and said they could buff it out. It took a call from the regional manager to have my car fixed. What happened to pleasing the customer? Worst experience ever.

$425 for a windshield replacement they close at five but luckily a nice man gave me. A estimate on…read moremy windshield that was Soo nice . I already made a appointment to come back and handle this situation thanks again

I had the windshield replaced in our vehicle. Zero care was given for the A pillar as the tech…read morescratched the plastic all up and the pillars were covered in black glue. I would not recommend this company at all.

THE ABSOLUTE WORST JOB EVER! Will never refer ! Completely…read moregarbage and the guy at the front deck thinks that bubbles will come out when they are covered in the tint! I paid for it and pealed the shit off in the parking lot before I ever left ! DO NOT GO THERE ! Run far run fast ! Junk ! if I could leave zero stars, I would

I don't think there are enough words to describe the experiences I've had with Velocity Tint in…read moreHernando. The owner Yi and I immediately connected, very welcoming, eager to meet my car needs and someone I truly wanted to do business with. I only got to the chance to meet two of his All-Star crew members Alex and Gage but if the others are like them, I'm picking all of them for my Draft Kings fantasy tinting/wrapping team! We've worked together to schedule a second session on my Z32, it'll be a top to bottom tint and wrap session, coming soon. I'll be sure to post again with those results but in the mean time they turned my wife's Buick Enclave (Sterling) from an old folks ride (no offense) into a ride that her, me, you or anyone would be proud to rock around the streets in.

I've had my windows tinted on 2 vehicles. Both were fantastic! Quick, friendly, and professional! I…read morehighly recommend using their service!

They did a great job but they left with one of my shovels. It was my size and I use it often. I…read morecalled them to bring it back. Things happen so I was not worried. But I was told they could not find it. It has a yellow handle and is smaller for a woman to be able to handle. I never got it back. Other than that issue I would have recommended this one! It was pretty expensive as well. I was desperate as I thought I could handle the job, but

These guys are fantastic! Within 24 hours of requesting service, I had my vehicle in and out, with…read morea brand new windshield. The service was outstanding, they were friendly and knowledgeable, and their prices were lower than any other quote I've gotten. When I need Glass service in the future, this will be my first, and probably only, stop.

From the owner: Owned and operated in Hernando since 1988, Desoto Glass strives for perfection in every…read moreinstallation. From windshield replacement to windows in your home, Desoto Glass has the quality materials and expert knowledge to fulfill your glass service needs.