I am writing to formally commend two outstanding employees -- Mr. Damien Guadarrama and Mr. Brad…read moreWickizer -- for the exemplary service they recently provided during the upgrade of my home security system. From the outset, Mr. Guadarrama demonstrated an impressive level of professionalism, courtesy, and technical knowledge. His ability to clearly articulate system options, address each of my concerns, and guide me toward the most appropriate solution made the decision-making process seamless. His commitment to customer satisfaction is evident, and it reflects great credit upon your organization. Additionally, Mr. Brad Wickizer continues to be an exceptional representative of True Home Protection Security. As my primary home technician, he has consistently delivered expert service marked by reliability, integrity, and thoroughness. Mr. Wickizer's dedication to ensuring my system is optimized and functioning properly gives me tremendous peace of mind. I have full confidence in his work and greatly value his continued support. Employees like Mr. Guadarrama and Mr. Wickizer exemplify the professionalism and customer-centered values that build long-term trust and loyalty. I respectfully request that their efforts be acknowledged, as they have both contributed significantly to my positive experience with your company. Please extend my sincere appreciation to them for their outstanding service. Warm regards, Ron Thornton, LtCol, USAF (Ret)

Prior to signing the multi year contract, they were incredibly responsive and professional. Went…read moreabove and beyond. Really made a positive impression. Immediately after signing the contract (and I mean literally, *immediately* after) there was a dramatic switch. We were locked in and they knew it. Caveat emptor. The three years of coverage was periodically marked by technical issues that were a pain to coordinate and resolve. Our outdoor storage shed got burgled a couple of times and interacting with True Protection I just remember having the sense that they did not GAF, to be blunt. The alarm system, and monitoring was a nuisance and source of stress. You will be better served with a DIY solution from Best Buy that does not rely on locking yourself in to these contracts. It is incredibly rare for me to bother giving a negative review. I try to review small businesses I interact with who do great work. When I saw the email soliciting reviews in my inbox, I was kinda shocked. Looking at all the glowing reviews, I found myself agreeing with another reviewer who thought this was deluged with friends and family pumping the numbers. It's just hard for me to imagine a company that consistently delivered such a poor customer experience for multiple years could have these glowing reviews. I I will say it again: prior to signing the contract they are amazing. After you sign it is all downhill. Beware.

Law Security is the absolute best! I have been a client since 2012. Pam and Lewis Wood run a great…read morecompany. The office is always open with a professional staff. I feel totally protected by being their client.

The person I spoke to regarding a home security system did not want to answer my appropriate…read morequestions and hung on me.

I greatly appreciated having a home security system installed by Longhorn Smart Home Solutions!…read more Good price and exceptional service! I had used an ADT system for years that needed replacement and ADT service had become problematic. It is great to see a local independent company do great work with exceptional 'old-time' personal service! I highly recommend Longhorn Smart Home Solutions!

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I was in San Antonio on a work trip and of course my laptop crashed, my client who I came to visit…read morerecommended Alex at csi techs, so I called and he was able to come out and get my computer fixed in no time. It's even faster then when I first bought it. He explained what the problem was and was really nice and professional. Thank you for the fast response. I highly recommend csi​​​​

My medical office was having trouble with our IT dept (we didn't have one) someone recommended Alex…read morewith CSI, he came in and really took the time to listen to our requirements and the problems we had, he addressed several issues we had that first day and is now our go-to guy. He is always very responsive, and very knowledgeable. I wouldn't consider anyone else.

Very reliable and professional service. Knowledgeable and skillful. I have used central Security's…read moreservices for ten years or more and the nonprofit at which I volunteer has hired them on my recommendation as well.

I feel safe. The techs who did the installation were…read moreprofessional, and my service dog loved them. The little remote thing is so convenient. Did I mention that I feel safe? The bill is lower than all of the local competition. I haven't had any issues with the equipment. My roommate feels safe, too.

Mr. Hammill, provided exceptional customer service followed by his attention to detail to…read moreorchestrate the difficult request I had for the security system installed in my home. Class Act guy which was also very punctual in the two days he was here. Thank you again!

Great quality service! He installed all our TVs and our video doorbells and outdoor cameras and I…read morewould definitely recommend him.

Good service, very professional and cordial. I would use again if needed in the future, for my…read moreproject (setting up exterior cameras on my new home) everything was smooth. I would have liked to see the cords in the back of my television a little more neatly bundled before calling the job complete. Thanks, JM

From the owner: AGC Electronics is a Licensed and insured local veteran family business that has been providing…read moreprofessional security camera service all over Texas since 2015. With years of experience, AGC takes great pride in delivering top-notch service to its customers. As a veteran-owned business, AGC understands the importance of dedication, integrity, and quality in their work. AGC Electronics also offers additional services such as TV mounting, network installation, audio and various other Data solutions. Their team of professionals is highly skilled and knowledgeable, ensuring that every project is handled with the utmost expertise and attention to detail. From start to finish, AGC is committed to exceeding customer expectations and building long-lasting relationships. Whether it's residential or commercial services, AGC offers a wide range of solutions tailored to meet the specific needs of each client. Trusted and reliable, AGC Electronics is the go-to choice for all security camera and Data solution needs in Texas.

Mario was the young man who presented what his company had to offer.He was professional and…read morecharming .John came and installed the security system and taught us how to use the system, He was friendly and helpful .He had a great attitude and a wealth of knowledge about the system he was installing,I highly recommend this company for all your security needs.

We switched from Guardian Home Protection to Alamo Smart Home because of the pricing and security…read morefeatures offered. Our salesperson, Mario, was late to the initial appointment and did not notify us. We had to call him, and the appointment was rescheduled. During the rescheduled appointment, Mario used a "point system" instead of providing actual prices for each item. When questioned, he said it made the math easier for salespeople. We proceeded but were never given a clear, itemized breakdown of the equipment costs. The installation technician was excellent, professional, and helpful. Our complaint is not related to his service. Our agreement included garage door equipment, an air-conditioning controller, outdoor video equipment, and other security equipment. The garage equipment was not needed because our existing opener was compatible. The AC controller did not work correctly after installation and was removed. Neither item was part of our completed system. On August 12, 2026, I notified Mario that the AC controller was not installed. He said the loan had been finalized before installation and that we could receive a check or free monitoring for the value. I asked for the value but received no response. On August 14, I followed up and was told the difference was $150. Because that amount appeared extremely low compared with the total loan, I requested an itemized invoice but received no response. I have repeatedly called Alamo Smart Home and left messages for the owner and salesperson. No one has returned my calls or provided an invoice. My first loan payment is due September 4, 2026, but the company has not explained or corrected the charges for equipment we did not receive. I am concerned that the loan was finalized before installation and never adjusted afterward.