Has been amazing for all the plumbing needs we have, we will always use Herrera, thank you for…read morefixing my drains and water lines. Very trustworthy service

Ernest is good people! He assessed my problem and did just what was necessary to fix it. It's nice…read moreto deal with someone that's honest and professional. He's earned my repeat business!

Once again Pablo has come to the rescue! We had a pipe break in the wall and spill water all over…read morethe dining room. We quickly turned the water off to the house and sopped up the water. This happened late at night. He was out promptly the next day and capped the pipe so we could get the water on until he can come back to do a proper repair. No charge. We so appreciate his prompt response and making our life livable!

I had a toilet flush replaced and about 10inches of tubing to the shut off valve. These parts cost…read moreabout 30dollars at Home depot. They were here about 45 minutes total. They had the gall to charge me about $437.00 with tax. I was appalled. When I called to complain I was blown off The receptionist said I received a pre - estimate which I didn't. The only estimate I got was for a replacement for a toilet verbally. I unfortunately am disabled but in the past I have changed these parts myself. It is not hard. This didn't fair well on my senior Income. I have already made my complaints to others. Charlene Simons

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

I wanted to update my review from 5 years ago. I have continued to use Dean's Plumbing, and no…read morequestion will always use Dean's Plumbing moving forward. I have had them replumb both of my 1960's bathrooms when we were remodeling, replaced the main sewer line in my backyard, installed new laundry vent and assisted with a couple clogs. This started with a water heater replacement, and I could not be happier with the amazing service I have received. I have owned a home for 38 years, dealt with multiple plumbers, electric repairs, etc. and no one comes close to the expertise and service I've had with Ronnie, Jason, Dillon, Chloe and the rest of the Dean's Plumbing team. I have no affiliation with Dean's Plumbing, just a satisfied customer.

We had a great experience. Luckily, they were able to come out the same day of our issue. Jonathan…read morewas fantastic. He was very informative and helpful. We will definitely do business with them in the future.

I have a pet peeve regarding your schedulers when i call for a fall or spring checkup. When they…read moresay first available is 2 to 3 months out. I say I am a member of the family plan, doesn't that give me better availability? And they reply with " no, since that is a free service". Excuse me??? I pay $15/month for the family plan or $180/ year. Since a checkup is $70 per your website and I get 2 checkups a year... I have more than paid for them. DUH !!! If I have no other service calls to take advantage of any discounts if they even exist...i am out $40/year. You might counsel them to not insult your customers intelligence. If they continue to do it, its obvious you disagree.

Our experience with Baker Brothers was outstanding. When our guest bathroom sink overflowed and…read moreflooded the entire guest bedroom on a Saturday of a holiday weekend, Baker Brothers came to the rescue. They sent someone out the very next morning, on a Sunday of Memorial Day weekend, when countless other companies were closed or unavailable until later in the week. Our technician, Mark Fuentes, was absolutely incredible. He was kind and personable, and took the time to not only diagnose the problem, but walk us through what caused it, how to prevent it in the future, and how to resolve it on the spot all efficiently and without any rush. What started as an incredibly stressful situation was made manageable thanks to Mark's expertise and Baker Brothers' responsiveness. We're truly grateful and can't recommend them highly enough to anyone looking for reliable, honest, and prompt service!

Quick response, same day service, polite and professional employees…read more Thank you guys.

Really reliable and professional service! They arrived on time, were very clear about what needed…read moreto be done, and had my HVAC system back up and running quickly. The technician was knowledgeable, polite, and didn't try to upsell unnecessary work. A very solid, dependable experience I would definitely use them again!

Competitive bid. They went over and above to make sure everything was done correctly. Great…read morepeople,too!

Technician arrived for annual maintenance. I refused upsales. After he left, AC failed. Discovered…read moretechnician physically swapped the 120V power wire with the fan wire on the control board. Swapped them back and system works perfectly. Beware of forced breakdowns.

Very fast response, and the problem resolved on the same day, Kenny was kind and arrived on timeread more

This company will constantly spam you with texts with no way of getting out and they'll spam you…read morewith a different number each time after you block them. The texts read as follows: Hi Scott. This is the last day to take advantage of our $26 A/C tune up offer before it returns to its normal price of $149. What should we do? Reply "1" to get scheduled for your regular season maintenance, or call us at 214-308-6619

Free estimate…read more Prompt service. Answered all my questions. No BS. Replaced an old water heater and they were able to use a larger capacity unit which was great.

Called for a hot water tank issue and they scheduled me for an appointment a day and half out. 15…read moreminutes past the appointment time, they called to cancel because no one was available. They didn't seem concerned to keep my business.

Called Parnell Plumbing about a leak I had in front of my house where the water comes into the…read morehouse. They arrived checked out the issue explained what needed to be done. They had everything needed for the repair and got the job completed. Very pleased with the service they provided and highly recommend Parnell Plumbing for all your plumbing needs.

These guys are great! They worked me in even though they had a busy day. Made all the repairs I…read moreneeded and at what I think was probably a more than fair price. I'll be using them from now on. Thanks Terry, Kane and the crew. Stay safe!