The staff were able to take of my car issue. They informed me of the process and time which make…read morethe waiting time understandable. Thank you for your patients and taking care of the issue.

ILLEGAL Move-on and I'm not trolling. $50 for a motorcycle inspection (Harley) on Thursday, 18 June…read more2026, clearly illegal in NYC (look it up, it's a $6 charge) ASK for his fee before you even think of going to his shop. There are plenty of other LEGITIMATE shops in Bklyn. This guy's license should be pulled by the DMV.

There are very few honest mechanics left on earth. Alen at AV motorwerks is one of the best…read moremechanics I have ever come across, not only is he very professional with his work. He's honest with what he does. He's the only mechanic I have ever met that shows you the damaged part with the new replacement piece. His the type of guy that checks your vehicle before giving it back updating you on what you need and don't need. That extra piece of mind is something you can't buy at a regular local shop or dealership. I came in to do an oil change and breaks cause by the squeaking noise. After the oil change Alen showed me I didn't need breaks I had just over 60% left on them. It's probably because I leave the car sitting around way to long, which is true. Any other mechanic could have charge me $600 - $1,000 but that's not Alen. He did point out that the flex pipe was damage and could lead to more things needing to be replace later on. He found what was causing that exhaust leak without me asking him to check the car. Little things like this are the reasons I don't go anywhere else. FYI I also found that he was dog friendly and that shows the type of guy he is. Didn't mind my doberman around him and that speaks colum volumes. If you want an honest mechanic; someone that does professional work, checks everything around the car, sends you pictures of parts damage and has them there for you to see. You need to check him out. No other mechanics will go to the lengthand details that Alen at AV MOTORWERKS goes too. PS his always helping out veterans just as myself. Something that I'm grateful everyday for. Thank you Alen for everything you ever do for my and my soldiers. SSG MEJIA, SANTIAGO

Best in Astoria always there when i need service done highly recommend this shop. These guys know…read morewhat there doing they get the job done right the first time

If you are a new customer do NOT come here. I took my car here for a NYS inspection and they were…read moregoing to charge me $2700 dollars for new brakes, rotors, windshield wipers, etc. I decided to take it to a different mechanic a little farther away that I actually know and they say everything looks completely fine, got my inspection done for $60.

These guys are 0 BS and do a great job…read more I was trying to sell my car and came in for a detail. There was mud everywhere inside and out. The car came out looking like new. They also fixed some dents and nicks, taking the liberty to fix some that I didn't even ask about. Price was very reasonable. Definitely worth every penny.

After being quoted an insane amount of money by the dealership to change a rear door handle that my…read morekids broke off, I called Chang's Auto Repair. They told me to bring the car in to take a look, and they were able to do it in 1-2 hours. They were even willing to use the third-party door handle I got off Amazon. After I got the call that it was done, I immediately decided to get the other rear door handle replaced as well since it was also having problems and the Amazon handles came as a pair. Chang's was affordable, efficient, and professional! It reminded me of the auto garage my dad had for decades before retiring. I would most definitely use Chang's again!

I had a great experience and will be going to Chang's from now on. They were t the extra mile to do…read morea great job, and they were very honest. They even gave me a discount after they realized there was a cheaper way to fix my car. On top of that, they were friendly and easy to work with. Definitely recommend.

My experience was great!! I spoke with Marcelles and he was very helpful. He was welcoming,…read morefriendly, and knew what he was talking about. They replaced my radiator and had my car ready by the next morning and it's running like brand new. The prices were also reasonable and I appreciated the quick service.

Service requested: front + rear struts replacement, alternator replacement. My service in 03/2026,…read moreand 05/2026. Quality: good, reasonable cost in NYC. Their team: Marcello, Ivan, 2-3 mechanics are good. They did excellent jobs and know what they are doing. Sometimes, Marcello explained in detailed issues from my car, and truly helps my car. I am happy and feel safe, reliable. I've been with his shop for a long time and know well the process. That is a reason I always think about them to come when my car has issues, even though I have many mechanics closeby my house, just 1-2 minutes of walking. There is also something that I feel uncomfortable sometimes. 1/ They don't have a seat or customer room, so I have to back and forth my house and their shop during repaired time. I usually walk 30-45 mins to get their shop. 2/ Sometimes, I want to pay card, but they told me, the card machine is not working. It makes me tired to go to the bank and withdraw money, especially after working hours, and being rush to their shop to pick up my car because they are closed at 5:30 pm 3/ I am not sure their parts or my old car issues. It seems that the parts (CarQuest) that they put into my car does not last long time, it failed few months follow-up. Even though, they had warranty policy for 2 years including labors and parts for safe, however that makes me feel uncomfortable to bring my car back and forth multiple times in a shot time, claim for repaired with free cost. That is a reason I decided to bring my own parts after few times, so I can enjoy picking up what I love to my car, though sometimes I felt stress with doing this. And I can say my car is so picky. 4/ The receipt: sometimes the internet was down, I cannot have my receipt. Later on the next time of repairs, I requested them. Marcello sent my email and phone all of my receipt links. I can access them at this time with the link. After that, I couldn't access them if I did not download all my receipts. I truly don't know that until I have checked my receipts to look for the date of I changed the axles with them, I am so surprised that I couldn't access any of my receipts from the links. Previously I believe, all my receipts were still there. But it told the file was no longer available, if I want to have it, I have to request owners to resend the links of my receipts again. 5/ Recently, I called customer service by their phone giving to ask about the price of fixing, car issues, or what's going on with my car during repaired time ( I believe it was quicker than walking to their shop) but it told that it could not get through. It made me call phone or text messages to Ivan privately. It made me a little bit uncomfortable. 6/ Sometimes there is minor jobs or maintenance jobs like changing brake oil, it seems that they did not do. I am not sure. Because there was one time I asked mechanics to change brake oil for my car while he's changing new brake pads, rotors. He said he did not do this job. He ignored it. It seems he likes to do the big things. 7/ Their shop seems to have less lighting. I think they need more lights to make their working areas become brighter. 8/ Marcello, the owner of the shop, he looks full of energy, reliable outlooks, but sometimes he did not dedicate to his shop much. I am not sure ( that is my personal thinking) sometimes he looked tired, or ignored the car issues that I told him, even though he keeps talking. There was one time I told him that my left axle's boot was leaking. He needed to replace it to me in warranty policy ( because it's still 8 months). He was talking, while I thought he understood what he will do to my car. And I already told Ivan again on text message. Later on, when I picked up my car, I checked again, the old axel with boot wearing was still there, they did not touch it. When I complained it to them, they agreed to change it with no more money to pay, however, I suspected the parts from CarQuest did not match to my car. I decided to buy my own side, let them fix it again with free labor as they said. Overall, I feel happy with their service. But I hope that they will improve more , and dedicated more to become the best shop in NYC. I just have some personal concerns when I did repair my old car in their shop and I would like to share. And The rest of things, they did good jobs if they dedicated to their jobs, not picky jobs. I hope they love all things they are doing daily to help many customers who need them. It's not just MONEY, it's a JOBs

Joe's Auto saved my life! They were able to help me out last minute from a stressful situation. If…read moreyou park your car on the street, you know that there is street sweeping. I went to my car and was unable to unlock it with either my automatic fob or mechanical key. I started lowkey panicking because this never happened to me before in all my years owning this car since 2017. I called Joe's auto shop, and not only were they able to come right away but they unlocked my car by opening the door. Jump started my car. And then I drove to their auto shop to get my battery replaced. They were fast, friendly, efficient and no upselling. Luckily they jumpstarted my car before it started raining so I'm grateful for the timing.

Came here for an annual vehicle inspection - had called here and one other spot. They were quick to…read moreanswer my call and helpful with timing to avoid waiting too long. Was helped as soon as I arrived, pricing was fair and in/out quickly. Will be returning each year!

In New York City especially the Brooklyn area there are auto body shops every few blocks but when…read moreit comes down to quality work and a trusted mechanic you can only go to one place and that's Putnam auto Repair. My family and I have been coming to this shop since it's inception. An honest and trustworthy mechanic is hard to find with today's mechanics upcharging and trying to sell you on things you don't need. Not here they'll let you know what you need and what you don't and the work is quality and quick, you'll be back on the road with a safe and functioning vehicle in no time. No matter what type of car you drive, whether it's personal use, professional use, or if cars are your hobby and you're trying to restore a classic this is the place to bring your car so you know for a fact that it's in good hands. It's family owned and operated since it's inception and once you're a customer here you'll be coming back for all your car repair needs.

Joe is the man! Would heartily recommend Putnam Auto. Joe will give it to you straight. Super…read morehelpful shop, even if they're not able to do a given repair, they'll send you in the right direction.

Best mechanic, my family has been using him for years. Very honest. Covid safety is demonstrated in…read morethe office and by workers.

I'v been a long time customer for over 20yrs. He's Very professional and reliable. Trust worthy…read more He's excellent mechanic, and does excellent job on your vehicle. I would recommend him to family and friend