Timothy was awesome, got our truck towed all the way up our dirt driveway way. And was super quick…read moreand just fantastic.

I was debating between 2 and 1 stars. I did get towed but before the tire shop could verify if…read morethey had the tire I needed for my car, my car was already dropped and the driver was getting back in his truck to leave. When I was told they don't have the tire I needed I ask the driver to wait and he said he has another call. Leaving me stranded once again. Luckily they had a similar size that would work.

I love that they're a mom and pop automotive shop, but I was definitely nearly scammed out of…read moreservices I knew I didn't even need and I'm not knowledgeable about cars at all. I actually wasted money going to them. Another business looked at my vehicle, got everything completely together...I can drive again.

I was visiting Chattanooga and my car wouldn't start. After I had no luck with the nice folks at my…read morehotel, I searched around and called a com that wanted to charge me $200 just to come and jump start my car (with an up to 60 minute wait time. Um, no. The maintenance guy at the hotel recommended Downtown Auto. I called and Bob said they'd jump start my car and install a new battery for that same $200. Bob was great and really helped me out in a tim of need. He saved the day! Thank you, Bob and Downtown Auto for everything!!!

Wes was amazing and got me out with minimal damage to my Nissan rogue got me out of a ditch with…read moreall my tires and car intact would absolutely use them again in A pickle

Terrible Value- Paid for service with cash (they only accepted cash). Plus they had no change and…read moreonly told me when I was there to pay. I had to run across a very dangerous intersection with no crosswalk to get change for cash! Truly a terrible business. Avoid RandD at all costs!

my car needed a tow yesterday and they came though nice and quick. The driver was nice and took me…read moreand my car to my destination.

Guy was nice enough. I was quoted about $1,000 to paint the ROOF of my econo car. Guy said it's a…read moremulti-stage, so "About $1,0000". Nope. No way. I get that the paint is 'multi-stage' but that means my car would be about $12,000 to spray paint on a Corolla? IDOIT LOST A CUSTOMER FOR LIFE! Stupid.

Called to see if I could send pictures to get a "rough" estimate. Was told they would not do an…read moreestimate with just pictures, which I can somewhat understand. I told the lady who answered the phone what the truck would need and she interrupted me and said you're gonna have to bring the truck here so we can give you an estimate. I told the lady it was an older vehicle, and that I was not sure because of the damage if it was worth fixing. I told her everything that it wouldn't need and she interrupted me again and said you're going to have to bring it here - basically the secretary or the person that answers the phone didn't want to deal with me even after explaining, exactly what the truck would need, just wanting a very rough estimate, and telling her it I was not sure if it was worth fixing. She was somewhat rude and I actually even said ma'am you sound like you don't even want my business and she responded with it would be after January before we would even be able to get work done on it anyway (was late December when I called). I called them because they seem to have high reviews which I'm surprised if the people talk to this lady first.

My car (in the rain at 9:30 p.m.) decided to get me the ten miles almost home from my job. But…read morewhen I stopped at the convienence store 2 minutes from my house, the damn thing dies (or stalls?). I told the attendents at the store that I had to leave the vehicle overnight, left them my number. Husband told me Janda was good. I called and spoke with Jim. He was actually nice. As a chick, I am not used to nice auto dealers. Usually the are patronising or annoyed. I'm sure its my lack of term knowledge. Either way, Jim was nice and helpful. He quoted the max price of what sounded like the problem over the phone. He recommended a very reasonable tow company (Big Al's), and called me when the the car was done. I had my car back the same day. Janda has the parts in house and the price was 1/3 of the quote. SO Great!!!!!!!

Padded quote by quoting two shop hours for one hour job. Also did unauthorized work twice.read more

This dealership repeatedly manipulated sales price and financing terms during my purchase inquiry…read moreto pressure me into a deposit before providing a written purchase agreement. The sales staff tried to pass off the MSRP as the final 'out-the-door' price, effectively hiding the cost of taxes, registration, and extra dealer fees that are added later. This makes for a very misleading and dishonest car-buying experience. Furthermore, the finance department quoted higher APR on inflated loan terms despite me qualifying for tier-1 rate only correcting it once I challenged their numbers. The entire process felt non-transparent, manipulative, and exhausting. Since my initial feedback, this dealership in Tennessee has engaged in retaliatory behavior by posting a false, malicious review of me and my small private business located in Maryland on Yelp--business they have never had any dealings with--in an attempt to damage my reputation.

I worked with Travis during my latest car-buying journey, and he is an absolute gentleman. He is…read moreincredibly well-versed in the benefits of the Lexus brand and provided a wealth of knowledge regarding the specific models and incentives at my disposal. Travis was completely transparent throughout the process and remarkably attentive. What stood out most was how comfortable he made the experience for my large family; car buying with young kids can be a challenge, but Travis handled it with grace and professionalism. Thank you, Travis and Lexus of Chattanooga!

came in day of after our car broke down and they were the only auto repair shop in the area that…read morewas able to check it out and repair it the same day! they were very professional and reasonably priced! would definitely recommend!

They are not professional and horrible mechanics. They charged us $416 dollars and didn't even fix…read morethe car! We took the car to another mechanic and they showed us where they put the part on the wrong side! In addition, they have so many cars parked in the lot that it looks like a junk yard. I had to create a parking spot just to walk in and pick up the key after they botched our car up. DO NOT go to this place if you want your car to actually be fixed.