My SUV's transmission met its demise on I-75S during 8 AM rush-hour traffic. I called AAA, who connected me with A1 towing. My driver's name was Chip. Not only did Chip arrive under 30 minutes, he checked in regularly to make sure I knew that he was on his way. He also made sure that I was safe each time that I spoke to him. Once there, he had the car loaded and on its way to the repair shop in only a few minutes. Chip then called me later to make sure that I knew the car had arrived ant the repair shop and also to make sure that I didn't need any further assistance. I highly recommend this company and would absolutely use them in the future. A big thank you to Chip for making a hectic morning go a lot smoother! read more

I'm extremely disappointed with my experience here. An employee damaged my vehicle, and I was told that brand-new replacement parts had been ordered to repair the damage. When I arrived at the shop, I waited there while they worked on my vehicle. After they finished, I discovered that instead of installing the brand-new parts I was told had been ordered, they had put used, damaged parts on my vehicle. The replacement door panel didn't even match the other door panel. To make the experience even more unprofessional, while I was sitting in the waiting room, I could hear the owner on the phone cursing at his staff. read more

Absolutely fantastic company!! Highly recommend. Sam came to us in about 8 minutes and was so very helpful. He went above and beyond taking excellent care of my 2025 Infinity QX50. When he recharged the battery the system reset and we are on the road again. Thanks Sam for your knowledge, expertise, and your care and concern. You saved us! read more

My bike's charging system went out and I needed a Tow. AAA sent A-1 with Hector on his flatbed and frankly he was great to work with. I don't ever have good experiences with tow companies but Hector listened on how I wanted the bike secured and thanked me for teaching him something he wasn't aware of. He was careful and he took his time and I can't ask for more than that. Thanks Hector! read more

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So happy that A1 Towing and repair has partnered with AAA. This is not the first time I've used A1 Towing and repair on Calhoun Ave and they are my go-to tower and repair shop. The staff is exceedingly friendly, and their drivers even more so. Today Hector came to tow the motorcycle, however, I forgot to mention to A1, when I spoke to them, that my driveway could not handle anything longer than 14 feet, and Hector's truck was longer. He stopped at the bottom of the drive to call me, so glad he did not try to go up. (our driveway was ruined by Lowe's when they took it upon themselves to try an 18 wheeler - disaster happened). Hector assured me I had nothing to worry about, and he parked his truck on the side by my mailbox and walked up the drive! it's not fun, to walk my driveway, but he always had a smile. He was able to start the motorcycle after a bit, and his confidence in his ability was shining. I cannot tell you what a relief it was to have him take his job seriously, and with care for our property. Hector's kindness and respect was apparent, as all the drivers are, as well as the staff have shown me. Thank you, A1 Towing, for your assistance, as always, and AAA for having the sense to partner with you. read more

My car stopped on the road and I called my Road side service. The police called in to have my car towed and these crooks charged me $325. They wanted to charge me another $200 to tow the car to my car 15 miles. I had to call roadside again to have it towed from their yard to my mechanic. Unbelievable. PS. When I pulled up to to get my car I noticed the two vehicles parked in the front passed me while I was on the side of the road. What a racket. I can't believe people are still this evil well yes I can. Never ever use these guys for anything. They are looking to rip people off. rating should be -5 read more

I needed a tow and AAA sent this company to me. I can't say enough good things about Roger, the tow truck operator. He was prompt and professional and he even offered to stay with me till my ride arrived to ensure my safety! The shop serviced our car quickly and for a reasonable price. The office staff was very friendly and efficient. When my husband's car needed work, we took it to A-1 and they serviced it, repairing the starter. They were quick and again very resonable and reliable. Then, when my car broke down a second time, several months later Roger was sent again, he remembered me and took very good care of the car, again. I will trust A-1 with my vehicles! Thank you Roger! read more

Car keys got locked inside a car (Chevy Volt very hard to unlock). Barry pulled up and help us get it unlocked within 10 min. Super friendly and great experience! read more

I believe this is my first Yelp review - or my first in years. I had THE BEST experience with A1 Towing today. I had a very complex towing issue (hybrid car; in a tight garage with a super steep driveway and then a drop-off; both the hybrid and supplemental batteries were long dead, and more issues to overcome). But Roy was SO knowledgable and amazing. He worked through every issue - issues as they arose I thought could be impossible. There was no impossible for him. Nothing slowed him down. He was determined to safely get my car towed, and he was able to get my car towed when others tried and gave up. He was also most kind and informative throughout the process. THANK YOU THANK YOU, A1 Towing! You are most fortunate to have Roy on your team! And thank you so much, Roy. read more

I had a very good experience with the A-1 tow truck driver when needing help after a minor accident left my car stuck late on a Sunday night. The driver went out of his way to resolve the situation and get my car towed to a body shop for repairs. He was very courteous and helpful. read more

Second rate service and most of the drivers are drug addicts of some kind. The last time we got a tow the driver was rude and the price of a tow was outrageous. Stay away... read more

My Father was broken down south of Chattanooga and as I drove there from Louisville, I contacted A-1 and explained my situation and was told to call back later if I decided we needed a tow. I explained where I was coming from and when I expected to arrive and was told they are available around the clock. I did end up calling them later and they took care of the rest. Everyone from Alicia to Dustin in the shop helped to make this a Great Experience. Our situation could have been a lot worse but the good folks at A-1 made our lives so much easier. Do yourself a favor, when you need a tow or service, Call A-1. These folks are looking out for the Customer! read more

This company is all about customer service. You already are kind of in a bad mood ... because if you are dealing with them, then you've had your car towed. They were GREAT ... made us feel welcome while we waited, offered us refreshments, watched TV on the flat screen, used their WIFI ... and then they fix our problem quickly. They were SO POLITE! And the whole time we were there the phone was ringing off the hook ... because there were so many stranded folks (bad storm in the area). HIGHLY RECOMMEND THESE FOLKS!!!!! read more

AMAZING!!!!!!!! They are so helpful! Have saved my life more than a time or two. I would recommend to ANYBODY!!! Jeffery is Great. Richard is the nicest guy. And office staff is very helpful! love Stephanie read more

Super friendly folks who were very transparent about the work. I brought them a car with a handful of problems, and they treated me very well and gave me a fair price for the work they did. read more

We were traveling back to Atlanta when our car would not start after a stop in Chattanooga. We called around for a Sunday mechanic with a recommendation for A1. We called AAA for a tow and asked for A1. Roy called me back not 5 minutes later and told me it would be about 35 minutes. On the way to the shop, Roy called the mechanic, on Sunday mind you, who was at home. The mechanic came in and quickly diagnosed the issue as the starter and quickly ordered the part from Napa. We were given a fair price to replace, particularly in a Sunday afternoon. Definitely recommend for any needs. read more

Rude people refuse to help you only one there helpful is Jim all they do is lie to you to waste time to get your car in impound

We called AAA for towing when our car would not start. The guy who came to tow it talked my husband into letting him take it to their service center for repairs because they "give a nice discount to AAA members." Horrible mistake. We did not hear from them for two days. They gave us a repair estimate of $300. Ok. Another two days go by. They call and actually ask, "um, you want the car to start, right?" They had lost the inital paperwork. Another two days and the cost and the repair list has now ballooned to $690. Oh, that big discount for AAA members is actually just 10% of labor. They are also located more than 30 miles away from our house, which made picking up the vehicle yet another ordeal. DO NOT LET THEM TOW YOUR CAR HERE. read more

I dont usually give bad feedbacks, but my experience with A1 was below anything I have ever experienced. it started off well, we broke down on signal mountain and their truck was there pretty fast, within 30minutes. nice driver etc.. but as soon as we got to A1 Towing, they just told us to wait...so we waited and after a while we asked if there's any paperwork we need to fill out, and they said, 'no, you're good to go'. he just stared at his iPhone and didn't even look at us. nothing. also they wanted to charge us $20 for getting towed, but we actually have AAA so it should be free... then the next day we called to see what they found out about our car and the guy on the phone was like 'eh I don't really know much about transmissions, but I'm pretty sure it's dead. and that will be $90' IDIOTS. who charges for a quote? I know the transmission is dead. that's why it's not running anymore. read more

Real pieces of garbage who pick on the elderly and try to extort money from them by overcharging them and then threatening to impound their vehicle if they don't pay up. They are bad business. read more

Will never use A-1 towing again. My wife was in an accident and police called A-1 to tow the vehicle. Went to get car one week later and was charged $374.79 for towing, winch fee, and storage. A-1 would not accept credit card or personal check (Cash only) or charges would continue to accrue at $16.38 per day until cash payment was received. read more

AAA said they'd pick up my car which was broken down IN the right lane at a light. A1 Towing called and said it would be about 25-30 minutes. An hour later I'm still in the lane at the light and it's pitch black out. The driver called me and said he was 12 minutes away. That was 30 minutes ago. HORRIBLE SERVICE. HORRIBLE CUSTOMER RELATIONS. HORRIBLE COMMUNICATION. DO NOT USE THIS COMPANY EVER!!! read more

Took good care of my daughter's car when she was out of town. Service was fast, friendly, and they seem really honest. Communication was good. I would use this company again. Many thanks to Bill and Lester for their hard work. read more

Super fast response times and the drivers are some of the nicest people. Unfortunately I know this because I've had multiple breakdowns in the last few months. read more

Garrett was awesome! He arrived quickly and got my spare on so that I could be on my way. Very nice and helped me with information on my vehicle. Would definitely use A1 again! read more

One of their office trucks got behind us. He was tailgating! He was so close to us we could not see his headlights! We called office to complain. The lady who answered the phone said it wasn't one of their trucks, even though the truck was covered front to back with their logo and phone number!! We had our child with us and he almost hit us! No one cared! If they will lie about having trucks what else will they lie about?!?! DO NOT TRUST THESE PEOPLE! read more

Called this company to ask that they tow my car. Needed it done as quickly as possible because I just needed a battery change to get to work. She said it would be an hour or so because they had to get up a take a shower. "We're 24 hours but nobody stays up all night." It was 6:30 AM!!! I politely said, let me just check and see if anyone else is available... CLICK. She hung up on me. NEVER CALLING THIS COMPANY AGAIN!!!!! read more

I have used A1towing several times and I have found them to be very courteous. I wouldn't use anyone else for my towing needs.

I would give a ZERO if it were possible. The driver, Carl, took our vehicle to the wrong place even though my husband had given him specific directions which where very simple. Two right turns. One at AM Vets which was across rhe road from racetrack which the tow company owns and then next right at first road and there was the shop. How hard was that to follow? My husband was waiting at the drop spot. He had gone ahead of the driver, because the driver had to stop for COFFEE. My husband had given Carl his cell phone number and the shops number. The driver knowing my husband was waiting on him, didn't even call when he didn't see my husband waiting. We were 3 hours from home when our vehicle broke down. Our vehicle had to be there by 9 a.m. To assure us it would be fixed that day. It was 2 hours and a different tow company later before the vehicle was delivered to the correct place. I will never use this tow company again. When my husband called the driver, he was already 30 miles away and said He couldn't come back without us calling AAA for another dispatch. read more

I had a flat tire in a strip mall parking lot and called AAA for help; they called A1, and in less than 30 minutes Jerome (or Jeremy) was fixing my tire. This in 98 degree weather and the hottest part of the day. He had my tire changed and me on my way in fifteen minutes. He was very helpful and polite and professional It was a very good experience for me, and I recommend them highly. read more

Have had 2 occasions to call AAA to have my car towed. Both times, A-1 was the towing company they called and said it would be probably an hour. Both times somebody from the office called within 5 minutes of hanging up and tow truck was loading my car within 15-20 minutes. Everyone from office personnel to driver are very friendly and most helpful to a "lady in distress". Thank you very much. I so appreciate your outstanding service and hope if anyone is searching for a wrecker "on their own" that you will consider making them your choice. read more

My truck died over the weekend in North Chatt and was going to tow it to a dealership. The tow operator mentioned they had a full-service shop that could look at it as soon as it arrived (the dealership wasn't going to look at it until Mon or Tues at the earliest). What I thought was going to be a dead alternator turned out to be a deteriorated vacuum element. 30 min later I paid them for the cost of labor and was out the door. Much easier and cheaper than waiting on the dealership, missing a day of work or having to pay for a new alternator. Good guys. read more