Bought two cars there. Painless experience. It always helps when you know what you want and what…read moreyou'll qualify for

I am extremely disappointed with the level of dishonesty and negligence I experienced at this Ford…read moreservice department. Not only was I misled, but Ford's incorrect diagnosis could have cost me thousands of dollars and potentially my safety. Ford claimed to have flushed my brake lines three times and insisted that my vehicle needed a part replacement, quoting me $3,000 and telling me the part would take nearly two months to arrive. They were absolutely certain the part had failed. Here's the truth: I took my car to a second, independent mechanic. He immediately saw that my brake fluid was amber, dirty, and clearly NEVER flushed, which contradicts everything Ford told me. He also discovered air still trapped in the system, which explains the issue - something Ford failed to fix after multiple visits. The independent mechanic replaced a brake line, flushed the system correctly, and bled the brakes the way it should have been done. My brakes came back instantly. No issue. No electrical failure. No need for a $3,000 repair and a two-month wait. So Ford: Failed to properly diagnose the issue, Claimed to perform work they clearly did not do, Tried to push an unnecessary $3,000 part replacement, Put my family at risk by sending me home with unsafe brakes. Your service department either lacks basic competence, or they intentionally upsell customers on expensive repairs they don't need. Either way, it is unacceptable. I will no longer trust this dealership with my vehicle, and I will be reporting this experience to Ford Motor Company directly along with supporting documentation from the independent mechanic who actually fixed the problem. Customers deserve honesty, not scare tactics and false diagnoses.

Sold me the car but ghosted after selling. Agreed to make some repairs and the seller did not…read morefollow trough with repairs.

We bought a 2008 Jeep Liberty from the guys at University Auto last week. They gave us a great…read moredeal, the car was super clean, and even though it had a few issues, they lowered the price and agreed to cover the repair on a few of the issues. If you are looking for a reliable, affordable, used car I highly recommend you give this dealer a try.

I recently purchased a truck from Tri state and worked with Dave Morris. I can honestly say this…read morewas my first enjoyable experience at a dealership. He was helpful and easy to work with. When we had a small hiccup with the vehicle I had purchased (a used vehicle, out of his control) he went above and beyond to help me get all dialed in. To me that speaks volumes as it feels like most dealerships could not careless to help you after they've taken your money, Dave did. Thank you Tri state, I will be coming back for all future vehicles.

Great customer service. Brian in the service department is one of the best in the business. Very…read morehelpful. Great place to do business with.

The cars they sell are ok. The people are nice, but either liars or incompetent, or both. I bought…read morea car a year ago. I mentioned the AC didn't work and they said they'd look at it. Told me the freon was just low and they refilled it. I drove it out to Missouri in the winter so I didn't need AC till now. Come to find out the AC hose has a leak and needs to be replaced. A second car my kid just recently bought from there. Car has a flat tire - they said they'd look fixed it - really they just put air in it and a week later it is flat. So I wouldn't trust their mechanic at all. The cars are used so expect some costs, but don't expect these guys to be honest or good at their jobs. They simply buy and sell used cars.

I have been a customer for almost 2 years. Of my 70 years of dealing with dealerships this is the…read morefirst one to care about how I feel, and am truly taken care of and satisfied. They are my forever dealership. Long live canyon view ( Please).

Was in the process of buying a vehicle from them. We asked if we could put money down as a deposit…read moreand we were told it wouldn't be necessary. We were told they would hold the vehicle for us until we could figure things out with the bank (only a days or two). They called us the next day saying they sold it to someone else after we had already gotten a mechanic to look at the car, too. Would not have been so disappointed if they hadn't made those false promises. Never doing business with them again. Could have at least had the courtesy to tell us in advance that they wouldn't actually hold it for us.

From the owner: Tapia Auto Sales, a locally owned business, is dedicated to providing you with the ultimate…read moreautomobile buying experience. Tapia Auto Sales is your #1 source for buying a quality pre-owned vehicle. We have extensive relationships in the dealer community allowing us to purchase a wide variety of lease returns and new car trades at exceptional values. This enables us to pass along huge savings on the highest quality vehicles of your choice. In addition, we offer a full array of financing options to meet your needs.

Mike was a godsend! they closed at 5:30pm I came in 5:20pm mike stayed till 7:00pm to check my…read moretransmission fluid, checked my oil topped it off for me help me identify what kind of battery I had on my car, did a diagnostics check. answered a million questions I had all without charging a dime. He was honest and I would definitely trust them with any of my cars future needs.

Hawkers, a new name, (Masters) I wanted to give a try. Went…read morein for a brake job, (breaks starting to Sweek) I was quoted a price for a front-end job. Price seemed in line, so I told them to "go ahead." I waited all day with no word, so I called them and asked what was going on, I was told the price I was quoted was not correct, the car needed more work done, (a lot more work done.) Not sure what all of the items needed were, but one item quoted did stand out: "I needed new tires, two in front were bare, and the core was showing through" Needing new tires can be "relevant" I understand" But core showing through, that is very scary. But I had checked the tires the day I took the car in, thinking it may be the tires, NO CORE SHINING THROUGH. How can one rate a company knowing that: (things seen, are not correct, when things unseen are being billed) Which also is "Very Scary"

The Car Barn really helped us out when we drove through town. Our AC in our car was not working…read more FERNANDO recommended their Mechanix chris and he got our ac recharged and working. Honest guys and very helpful Chris at 435 703 8891. Need a mechanic ...Call Chris.

Hurricane community please listen to this important alert!!!…read moreDo not set foot on "The Car Barn" lot. The people running this pathetic business is scamming people. All their vehicles are pieces of shit. They have no business sense. And do not want to address issues. They sell Lemons. This is his MO. read all the reviews. It says the same thing.