Quality care regardless if you are in assisted living or memory care. They have lots of activities…read moreand places to be. The business office is always available except on weekends or night visits. Come take a tour!!!

After 3 plus years at Atria-Carrollton our mother/mother-in-law had to be moved to a nursing home…read morefor a higher level of care. The staff and management at the facility was very understanding and helpful in assisting us during this transition. While she was at Atria-Carrollton we enjoyed the level of care and work of the staff to keep her engaged and active. This facility not only welcomed and cared for the resident but worked to keep the family informed and up to date. It was always a treat to be greeted by Margarita at the front desk. She was never too busy to acknowledge you and provide a warm smile. The management and staff earned our Thanks through their professional care.

My mother lived in a 4 Seasons home for almost 5 years. I highly recommend these homes. We didn't…read morehave to have her tested for levels of memory loss or care needs; they just took care of her as her needs increased. The small number of people in each home makes it easy to visit and the atmosphere is more home-like. I feel sure that Kendra's care extended her life because she personalized everything about her care, getting her up to keep walking, and learning and addressing her needs. We did have occasional concerns about other staff and our concerns were always addressed satisfactorily. Nellie and Joy were also good; unfortunately I don't know all of the other names. We moved Mom to 4 Seasons during the pandemic, which was scary, but it turned out to be the right thing. We are very grateful.

If anyone is tasked with finding a home for an aging parent or loved one look no further. The home…read moresetting and wonderful caregivers make this difficult decision easy. My MIL could no longer live independently and we struggled with finding just the right place where she would still feel like she had a home. 4 Seasons has houses in residential neighborhoods and the staff to resident ratio gives us piece of mind knowing she gets the attention and help she needs.

This place is the worst facility I've ever come in contact with, the management doesn't know what…read moretheir doing. The patients don't get the care they need. Patients fall way too much here. They have a bed bug problem in the facility and it's been like that for months. If you care about your love one don't bring them here. The quality of care isn't how it should be. It's not the care givers, it starts with the management. One of the managers is very unprofessional. The ED doesn't fix the situations, she just pacifies and nothing is ever resolved.

I've been volunteering here for several years now. There are some wonderful, caring staff who take…read moretime and have compassion for the residents. I've always found the facility itself very clean and cared for. I look forward to coming each time.

They day finally came when we needed a new home for my father who had lived independently for 92…read moreyears. I cannot express the relief and happiness of the team at Sonoma House in Carrollton, Tx! Dad is well taken care of, active, fed and loved by the staff and residents. He told me he never gives anything an A+, but this is 2 BIG THUMBS UP! I was concerned he would wither in Assisted Living, but he is thriving. Highly recommended.

We moved my father-in-law to Sonoma House a couple weeks ago and we are delighted. He is doing…read morebetter and more engaged since moving in. He loves the food. They take great care of all their residents. And the event today for veterans was outstanding. We have seen excellent care for him and others, and all the families we have met rave about the care, too.

Autumn Leaves of Carrollton held my mother hostage and would not release her to me so I could…read moreremove her from the facility. In my mind, that is kidnapping. I solicited the help of the Carrollton Police and thankfully they brought her out. The police report is #2022082537 made on Tuesday, March 29, 2022. There were problems at AL from the very first day, and Mom's entire stay there was five weeks and three days, which in hindsight was five weeks and two days too long. Do not leave your loved one in the care of Autumn Leaves. The organization is corrupt from the top down. Two days prior to the kidnapping situation, the Healthcare Director of AL tried to have me arrested for criminal trespassing while I was sitting in my mother's room early in the morning to ensure Mom was allowed to sleep. I'm very grateful that the three policemen who arrived that day agreed that I had a legal right to be there and did not arrest me. What a nightmare! Do not, absolutely DO NOT put a loved one in any Autumn Leaves residence.

From the owner: At Autumn Leaves of Carrollton Assisted Living Memory Care, our sole focus is helping those living…read morewith Alzheimer's and other forms of dementia thrive in an environment that is safe, comfortable, and feels just like home. Our biography-based care honors each resident's unique preferences including culture, hobbies, vocational history, and spiritual life, as well as focusing on their cognitive and physical health. Our memory care community is designed to meet their specific needs wherever they are on their dementia journey. When you choose Autumn Leaves, you become part of our family and our team will be there to support both your loved one and your family every step of the way.

A bit aged, didnt see much activity happening with the people around . Wished it was different. A…read morefriend told me to go in on a weekend- thats when you can tell what is really happening.

My father is at Lewisville Estates. He is a little grumpy but has had a great experience here…read more We toured many places. The food is the best of all the places we toured. KEEP IN MIND. Good Food is vital. I think it's one of the most important things in a place for your parents. The staff is crazy friendly. During COVID they certainly did the best they could. Very good communication. I really love this place. I feel so relieved my father is here. No regrets at all.

My mother lived here for nearly 4 years before she passed. It is a wonderful building full of VERY…read morenice staff, and sociable residents. Lots of activities. Lots of nice outdoor common patios. Food is pretty good. We used Merit Hospice at the end, and loved their staff.

Staff have an unbelievably casual attitude towards caregiving and the impressive entrance and lush…read moresurroundings don't mean a single thing if the caregiving is as sub-standard as it is. Run away from considering this place.

This facility was superb. I had never experienced in-patient hospice care for a family member…read morebefore when my father experienced complications from cancer, compounded by COVID. When his lungs began to fail and he elected not to continue treatment we had to find hospice care quickly. The VITAS facility came recommended by our hospital. It was very nice and quiet, located in the back of the Carrollton Regional Medical Center on the entire 4th floor, so it is low traffic. The waiting rooms for family are spacious and well appointed, and the room are a nice size. We were lucky enough to get one of the larger rooms with a sitting area and a pull out bed/couch for sleeping near your loved one. As nice as the facility was, the staff are what made it 5 star. Everyone was so kind and compassionate towards my dad, loving on him as he lay in his bed, with his lungs slowly failing. It was a sad experience made better by the staff who all go out of their way to help their patients and the families through the difficult end of life transition. While I don't take away from the 5 star rating, some of the furniture was heavily used and could have been more comfortable, but the caring staff are what makes this place top notch. I highly recommend it.

My family's experience with VITAS Inpatient Hospice in Carrollton:…read more * DO NOT USE THIS COMPANY. * I strongly encourage families to thoroughly research all hospice options before choosing VITAS Inpatient Hospice in Carrollton. * In my opinion, no hospital or case manager should refer patients here without carefully evaluating the quality of care being provided. * The unit appeared to be chronically understaffed for the number of terminally ill patients requiring intensive end-of-life care. * Several staff members lacked the compassion, empathy, and urgency that patients and families deserve during a loved one's final days. * There were no accommodations for family members who wanted to remain overnight. The room only had a standard upright chair--no recliner or sleeper chair. Families were left to purchase their own air mattress if they wanted to stay at the bedside, despite the limited space. * I remained at my mother's bedside throughout her entire stay. I genuinely believe my constant presence was the reason she died with dignity and with as little pain as possible. Families should not have to provide around-the-clock advocacy to ensure their loved one receives appropriate care. * Hospice is supposed to provide comfort, dignity, compassion, and peace. Unfortunately, that was not our experience. * After my mother's death, I contacted VITAS Patient and Family Support Services to report my concerns. I was assured that a Bereavement Manager would contact me. As of four days later, no one from VITAS had reached out to offer bereavement support or to follow up regarding the concerns I raised about my mother's care. * Even after death, our family has felt abandoned and unheard. *, staffing shortages, or whether basic comfort measures are being provided. * Every person deserves compassionate, respectful, and dignified end-of-life care. Sadly, that was not our experience. Again, based on my family's experience, I do not recommend VITAS Inpatient Hospice in Carrollton.