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    411 Restoration

    5.0 (1 review)
    Open Open 24 hours

    Services - 411 Restoration

    Biohazard cleanup

    Damage restoration

    Mold remediation

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    4 years ago

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    SERVPRO of South San Bernardino City

    SERVPRO of South San Bernardino City

    5.0
    (8 reviews)

    Last month I got back from Italy and my entire house was flooded! It was a nightmare and I had…read morenever dealt with anything like this. It was my first time filing an insurance claim and it was super stressful. Luckily my Farmers agent was super patient with me and helped me get everything fixed up. I wasn't sure who to use to begin the process of drying everything out, so I went with Farmers preferred vendor, which luckily was ServPro. I got super lucky to be able to work with Alan and his team. I didn't realize you can get assigned to any Servpro in the area... I didn't even know companies like this existed. Alan and his team went above and beyond to make sure I understood everything that needed to be done and when and how it was going to get done. I never felt stupid or like i was being taken advantage of... which I was afraid of as a single mother who had no clue what I needed to do in this situation. If you ever need your house packed out or dried out go with Alan and his team!

    I had a toilet backup at 2am in the morning. Worst nightmare ever. Sewage water just kept coming…read moreout of my toilet and I did not know how to stop it. I called my insurance company and they sent out Servpro. They were here within an hour or so. It was 3am! They were very polite and professional. I have young kids at home so I was stressed and panicking not knowing what to do. The technician that came out was very professional and got right to work cleaning and sanitizing my house. They worked with my insurance company and even helped me through the claim process with my insurance company. Alin was very sympathetic to our situation and made me as comfortable and as calm as I could be given the circumstances. Hopefully I never have to go through this situation again, but if I do, Servpro will be here to the rescue. I believe all the Servpro's are independently owned so I will call them directly next time.

    Inland Restoration

    Inland Restoration

    4.9
    (101 reviews)

    In reply to Juan's comment.. Inland restoration told me they would take whatever the insurance…read morepaid.... When the insurance didn't want to pay, why did I end up paying money out of my own pocket? I never signed any paper work... Looking back I'm ok with what I paid because I had pity for Juan and the cheap labor workers he uses for his job. I don't have ill feelings towards inland restoration and I wish Juan the best of luck...

    Highly Recommend Inland Restoration!…read more I was referred to Inland Restoration by a friend after my washing machine leaked and caused water damage to my wood laminate floors. From start to finish, the experience was smooth, professional, and stress-free. Juan, the owner, came out the very next day to assess the damage. He took his time to thoroughly inspect everything, explained the situation in detail, and by that evening, he had a clear and fair quote ready for me. I really appreciated how transparent and responsive he was throughout the entire process. We scheduled the work in two parts--first the downstairs, then the stairs and upstairs. The job involved removing the damaged laminate and old carpet, and replacing everything with luxury premium vinyl. Juan's team showed up on time, carefully moved all my furniture and belongings, and got right to work. They kept me abreast of the work and schedule along the way. They cleaned up every night and meticulous with their work. Along the way, they discovered some issues from previous installations--an uneven kitchen floor and a bedroom floor that didn't meet the walls properly. Instead of just covering it up, they took the time to fix the problems before installing the new flooring. The result is absolutely beautiful and feels like a huge upgrade from what was there before. Juan and his crew were professional, detail-oriented, and truly went above and beyond. I couldn't be happier with the results and would recommend Inland Restoration to anyone in need of quality restoration or flooring work. Thank you again for a job well done!

    AssurePro Restoration

    AssurePro Restoration

    4.8
    (21 reviews)

    My experience with AssurePro was amazing!!! Benson was extremely gracious with helping me navigate…read morethis entire process. There was a leak upstairs which had then affected my bathroom and kitchen (mold and water damage) and I was frazzled. Benson was calm, professional, extremely knowledgeable and walked me through every step of the mold removal, mitigation and rebuild. The work was completed beautifully and I'm extremely satisfied and excited about the end result. No doubt I will be referring AssurePro to everyone and anyone I know as they are extremely good at what they do! Thanks AssurePro!

    We had an incredible experience with this restoration company after discovering a slab leak in our…read morehome. From the moment we called, their response time was impressively quick. They understood the urgency of the situation and had a team out to assess the damage right away. David and his crew were professional, knowledgeable, and thorough throughout the entire process. They clearly explained what needed to be done, kept us informed every step of the way, and completed the repairs efficiently and with high-quality workmanship. You can truly tell they take pride in what they do. What really stood out was how much they helped us navigate the insurance process. Dealing with insurance can be overwhelming, but Natalie worked directly with our adjuster, provided all the necessary documentation, and made sure everything moved along smoothly. It took so much stress off our shoulders during an already stressful time. We are beyond grateful for their quick response, expertise, and support. I highly recommend them to anyone in need of restoration services!

    SERVPRO Team Jeffrey Padgett

    SERVPRO Team Jeffrey Padgett

    4.3
    (105 reviews)

    We had a water heater leak under our manufactured home and it damaged our dinning room floor…read morecausing the floor to become soft. Our insurance company called servpro and they came quick to look and inspect the damage. Juan quickly came and and reassured us we would be getting new floor. And that's exactly what happened. Alejandro send out his repair team and did demo and repairs. They told us it would take 4 days and repairs were actually completed in 2. ​​

    Horrible experience. If you're looking for unfinished, poor-quality workmanship, then this SERVPRO…read morefranchise operated by Jeffrey Padgett may be the company for you. Unfortunately, SERVPRO was on State Farm's recommended contractor list for our insurance claim. We were initially told the project would take three weeks, but it ultimately took five weeks. As a result, the senior homeowner had to stay in a motel for the entire five-week period. The following issues remain unresolved: 1. Door jams and trim work were not completed properly. Finish nails are protruding, the casing is uneven, and there was little to no surface preparation before painting. Only one coat of flat paint was applied despite the quote specifying two coats. It is also unclear why flat paint was used instead of semi-gloss on the trim. 2. The newly installed shower is approximately one inch wider than the original, causing the mixer valve to sit too far back. The valve had been replaced by our plumber prior to the project. This issue should have been identified and discussed before installation. Instead, an extension valve was installed that does not function properly. The shower head is mounted too low, the trim plate does not sit flush against the wall, and the caulking along the top of the shower remains incomplete. 3. In the master bathroom, the door is loose due to stripped screws and swings open on its own. The tile grout work is also substandard. 4. I was informed that the vanity we selected would not work. Alejandro assured me that everything would be new except for the existing drawer fronts and faces. Instead, the old vanity, fixtures, P-trap, water supply lines, faucet, and countertop were reinstalled. The quote stated that new materials would be provided. 5. No final walkthrough was conducted with subcontractors before the homeowner moved back in. The project extended beyond the estimated completion date, resulting in additional room-and-board expenses that State Farm covered. 6. The quote specified that angle stops would be removed and replaced, but this was not done. There is also an unfinished hole in the drywall near the toilet shutoff valve. 7. The homeowner moved back in over a month ago, yet the contractor lockbox remains attached to the front door. This should have been removed before occupancy. When I spoke with Josh, I was told most of the work would be completed in-house, but numerous subcontractors appear to have been involved. Regardless, the lockbox should be removed immediately. The homeowners do not want any contractors to return to the property. Overall, the project was poorly managed, communication was lacking, and the workmanship did not meet the standards outlined in the contract or expected from a contractor recommended by State Farm.

    411 Restoration - damagerestoration - Updated July 2026

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