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    412 Masonry & Restoration

    4.2 (5 reviews)
    Closed • 8:00 am - 5:00 pm
    Updated 2 weeks ago

    Services - 412 Masonry & Restoration

    Fireplace cleaning

    412 Masonry & Restoration Photos

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    Recommended Reviews - 412 Masonry & Restoration

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    Collins Paving

    Collins Paving

    (4 reviews)

    Collins Paving -Two Men and a Striper just finished a two car driveway at it home. The guys did…read morean excellent job, shared their plan and process, took extra time to do the job properly, and finished the drive beautifully. We love it. So thankful we went with them! Can't recommend them highly enough!

    Collins Paving did a new asphalt driveway June 2022 for $15,000. It was a major headache. Jerry…read morecomplained entire time. About me, my driveway, the job, even his crew's work ethic. That fall of 2022 the driveway developed ponding in three large areas. I left emails, phone messages and never got a response. On May 5, 2023, I contacted them to seal the driveway (per their instructions at install). They responded right away. When they came out to seal, July 16, 2023, I explained the problem and was told to 'call the office'. I called weekly for 2 months. Finally, on September 9 Jerry and Steve came over and were quite confrontational with me. It was very uncomfortable, but I bit my tongue because I wanted it addressed. In the end, they both acknowledged the issues and recommended I have them address it in the spring and give 'one more winter'. I started calling & emailing in late March 2024. I finally got an appt in August. I waited all day until 4pm, made several calls the 'office' (no one answered). When I called the following week to inquire about my appt., Shauna said that Jerry and Steve came over and no one was home. Not true. Since then, I've called again and again and it's the same response from Shauna. "I'll let them know'. When i ask when I can expect a follow up, I'm told, 'I'm not sure, they are on other jobs'. I've kept track of how many times I've called and its over 30 times. They have no interest in talking to me. Shauna answers the phone and takes another message. At this point, less that 3 years after install, my driveway is sinking, cracks are forming, and I am forced to get resolution through 3rd parties. All I wanted was help figuring this out and I was hoping we could work this out together but I'm being ignored. I would avoid Collins Paving at all costs. Four years later, my driveway has sunk, is full of cracks and needs to be dug out and done over again.

    FireTec

    FireTec

    (4 reviews)

    On time, thorough, efficient, pleasant. We've used them for a number of years and are very…read moresatisfied.

    These guys are the real deal - if you are in doubt, doubt no more and read…read more We reached out to 3 different companies to perform cleaning and level 2 chimney inspection and cleaning for a home we recently bought. 5 fireplaces, 4 gas inserts, one log burning, all in a historic 1870s home. Being out of state, we used Yelp and read good things. Pricing wise, they were not the cheapest, but there is a reason. FireTec was super communicative on what we are to expect, and super responsive to questions. They called to confirm the day of appointment, and showed up on time, masks on, shoe covers, and armful of floor pads and coverings (more on this later. The tech came and was friendly, respectful of the COVID situation, and careful with our home. Every fireplace they worked on was meticulously prepared and protected to ensure no damage or dirt would get on our floor. During the visit, they even updated me on findings as they went along and also how they were going to charge me less than estimated as certain chimneys did not require the level of inspection requested or originally thought to be needed. At the end, 3 of our gas inserts needed new control modules as the batteries leaked and damaged the units. They showed me the issue and again were transparent on what was needed. Now, I could leave the review as is, but this is what going above call of service means. The tech, bothered with a small finding in the video inspection, called me back after he left asking if he could come back and recheck one of our chimney. I am glad he did, as he discovered that one of our fireplaces was blocked off by previous owner, and it was not safe to be used. Being a father with 2 kids in the house, this is the kind of service expected. FireTec ordered the new gas inserts control modules and called me much earlier than the scheduled appointment asking if I was available to get the gas inserts fixed with the new control modules. Apparently their tech was freed up and available. Fast forward, our fireplaces are clean, inspected for safety, and gas inserts working as expected. And as if that wasn't enough, they send a thank you card. This is how you are customer centric. It's hard, but not impossible!

    412 Masonry & Restoration - masonry_concrete - Updated September 2026

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