I've been living at The Brand in Glendale for about 2.5 years, and my experience has been all the…read moretime positive. I started in a one-bedroom and am now transferring into a two-bedroom, and the way the team has handled this move has been impressively smooth and well organized.Thanks Liana ,Aida and all staff members . The property itself is one of the reasons I've stayed so long: reliable security, a clean and well-equipped gym, a nice pool and spa, and a great party/entertainment area that makes it easy to enjoy the building without having to leave home. Overall, The Brand has been a great place to live ,well-maintained, convenient, and a good community. Highly recommend for anyone looking for quality living in Glendale.

I've had a great experience living at The Brand. The property is well-maintained, and the overall…read moreliving experience has been excellent. Adia and the management team have been especially outstanding and are very responsive, professional, and helpful. Anytime I've had questions or needed guidance, they've been quick to respond and thorough in walking me through the process. It's reassuring to live in a place where the management genuinely cares and communicates clearly.

I would not recommend renting at this property. The elevator was out of service for more than 20…read moredays, and neither I nor my emotional support animal could safely use the stairs daily since our unit was on the top floor. I had recently undergone an MRI on my leg, and my dog was on pain medication for his legs, yet management provided no assistance, no alternative accommodation, and no rent credit for the time the building was uninhabitable. On top of that, I was unable to work because I run a photography business and need to carry heavy gear daily -- which was impossible with my leg condition and no elevator access. I had to temporarily move into an empty apartment I had just applied for since my lease was about to end just to have a safe place to stay and work while my belongings remained stuck upstairs. This meant hiring movers twice at my own expense, because the first time they could only move my clothes and work equipment. Communication from management was minimal and dismissive -- especially from the regional manager, Matthew. For tenants with disabilities or even basic mobility needs, this situation was completely unacceptable and extremely stressful. I will be filing a formal complaint with the Los Angeles Housing Department (LAHD) for habitability and accessibility violations. Additionally, if you don't want to wake up every morning to loud trash takeouts or struggle to sleep because of a nearby restaurant that blasts music on weekends (despite having no proper roof), I'd strongly suggest staying away from this property. Forget having your windows open -- noise is constant. Both I and other residents have called the police multiple times just to be able to sleep, since parties often go until 1-2 a.m., followed by trash collection at 7 a.m. directly under my unit. While I understand this may not be the building's fault, I felt completely blindsided when signing my lease. Future tenants should be aware of this, as it directly affects quality of life. Lastly, the building itself is poorly constructed. My AC unit and ceiling fan both made loud mechanical noises. When I filed a maintenance request, I was told that "every unit sounds like that." A few days later, the AC started leaking and required a part replacement -- confirming that it had been malfunctioning all along. Also they never properly clean the gym. They only takeout the trash and clean the bathroom, the machines and the floors are extremely dusty. I made mistake of wearing brand new white short there once and after they were so stained after using the dumbbells that I had to bleach them. I'm very glad I documented everything throughout my tenancy and only had an eight-month lease. Future tenants deserve full transparency before renting here.

Been living in this building for over three years now, and love this community. It's not perfect,…read morebut it's certainly a great choice if you're looking for a lovely, quiet, and safe apartment you can call home. The good (and not-so-good): ~ Area is safe and super close to shops and restaurants. ~ Americana and Glendale Galleria are within walking distance. ~ A movie theater (Laemmle) and a restaurant (Panda Inn) are on the ground floor. ~ Community spaces are always clean. Someone cleans it regularly during the week. ~ Occasionally, the elevator or garage gate would be out of order, but someone usually gets it fixed in a timely manner. ~ Walls are good and you won't hear your neighbor talking or watching TV (which is a huge plus). But since floors are the vinyl plank kind (except for the bedroom where it's carpeted), you can and will hear the steps from your upstairs neighbor. Unless your neighbor walks like an elephant, it is usually fine and tolerable. No biggie. ~ Finishes and materials, while modern, do not scream luxury or high-end (still look good, though, don't get me wrong). The good thing is that the building is fairly new, so everything is still in relatively great condition. Everything works in the unit, so there's little (if any) need for maintenance and repair. ~ When it comes to neighbors, it's a pretty quiet community. I've seen residents come and go through the years, and overall, the tenants here are a good bunch. Small families, couples, and working professionals. No loud, rowdy college students here. Just really good peeps. The best part of this place? Alex, the community manager. She is a ROCK STAR. From the moment I inquired about leasing to now (two renewals after and over 3 years living here), she has been nothing but a joy to deal with -- a true professional. She handles everything with ease, and quickly responds to questions and concerns. I have been impressed with her since day one, and she is definitely one of the reasons why I love living here.

This review is based on December, 2019 and April, 2020…read more Last year, we had a multitude of problems that needed fixing and I emailed my landlord about them. Within hours he responded back promptly, asking specific questions about the issues at hand and communicating was no problem at all. The next day, he arrived and checked up on everything and had them fixed. I've rented in many places and to have management that is this responsive was refreshing! Last month, husband and I made the decision to move out and we contacted Rick but due to the current pandemic, there was a slight delay in him getting back to us. He dealt with it professionally, apologizing for the delay and explaining his current situation and ensuring us that the leave would be done smoothly and properly -- which indeed has been so far. Will be leaving in May and I hope it will be a good experience like our 10 year tenancy!

Lived here for close to 8 years, probably could've stayed longer but I bought my own place and…read moredecided I could use my home office space within my own house. Quick response time to any issue and concern.

I have lived at Modera now for 3 1/2 years. These last 6 months the staff have been the most…read moreamazing and thoughtful when you consider we are all home and in the midst of a global pandemic. I do not live near the pool so getting work done, back to back zoom meetings, and my own dissertation work has been possible as it is quiet. The leasing office staff worked hard these past few months to keep us connected and informed, they also were very responsive to issues related to possible gatherings in common spaces. They immediately implemented a texting system where you can communicate with them for assistance. They were very attentive to tenants who may have needed accommodations in case they became ill. As the city began to open up a bit more, instead of using COVID-19 as an excuse they continued to provide physical distancing opportunities to offer the community little gifts such as free lunch and snacks (Nothing Bundt Cake for the win). Now some of my favorite people are our facilities/maintenance crew, they work hard to keep the building clean, now if other people are complaining of issues its because other tenants are nasty and have no respect, but if you see something say something and they will come and take care of it. They have figured out how to keep the abundance of trash that we all now accumulate from being home at bay. The parking garage and hallways never smell like trash and I live near the trash room and have never had any issues. Everyone here is great, and I don't plan on moving anytime soon. Pros: Balcony's, Large Bathrooms, Assigned Parking, Walk-in Closets, Ample Closet space outside of the bedroom, LOCATION! LOCATION! LOCATION! Cons: Those would only be if your neighbors suck, if not then all will be good.

I'm providing additional information for potential tenants to be extremely cautious when dealing…read morewith this management company. It's important to understand their deceptive tactics before making any commitments. This all happened because I didn't fall into the trap of signing their renewal lease, which they raised by over $200 without offering any additional services. In fact, they listed my exact unit below their so-called renewal offer price. When I questioned them about this discrepancy, they simply had no answer, so I decided to leave. 1) Inflated Inspection Charges: Despite your claim in the response, the inspection charges were initially quoted at $550. However, after I vacated the unit, the amount was inflated, leading to a fabricated bill of $775 (see attachment). Since my entire $600 security deposit was retained, the remaining balance--despite the inflated charges--should only be $175, not the $250 that was reported to the collection agency as unpaid debt. This discrepancy clearly indicates that the reported debt is fabricated, and falsifying the debt amount constitutes a violation of California Civil Code § 1785.25(a) and the Fair Credit Reporting Act (FCRA). 2) Ignored Formal Request for Invoices: I submitted a formal request for the invoices via email to ModeraGlendale@MillCreekPlaces.com, yet I have received no response. 3) Obligation to Maintain Resident Portal: As a former tenant, I am under no obligation to maintain access to the resident portal after vacating the premises. All post-tenancy communications, including any invoices or notices of charges, should have been mailed to my forwarding address as required by law. 4) Invalidity of Provided Invoice: The "invoice" provided is neither legally valid nor acceptable in California courts for the following reasons: A) Failure to Mail Invoice Within 21 Days: California law mandates that a detailed statement of deductions from the security deposit must be mailed within 21 days of vacating the premises. I did not receive any such invoice within the required timeframe. B) Absence of Required Receipts: California law requires that any charges exceeding $125 must be substantiated with receipts. The charges listed in your invoice lack the necessary documentation and exceed both the inspection estimates and prorated amounts., and the initial inspection amount. C) Improper Charges for Painting: California Civil Code prohibits landlords from charging for repainting due to normal wear and tear. The paint condition when I vacated was identical to when I moved in, with no scuffs or nail holes, making any charges for painting unjustified.

Excellent Experience! I would highly recommend renting from…read moreClassic Apartments. During my tenancy from 2018-2025 they were consistently professional accommodating and responsive to maintenance requests. Thank you Classic Apartments!

Alex is an amazing landlord, he was my landlord for a 1 1/2 years he was always very polite and…read moreanytime we needed anything or had any questions regarding the apartment he was very quick to respond and help anyway he could. This was my first apartment in LA and he made it even better by being a great property manager.

Just moved here and love to go visit the rooftop lounge during the sunset to relax and see the…read moreviews of DTLA and Glendale. Apartment staff is friendly and they do monthly networking events in the activity center/games room. Lots of traffic and business in the area but very walkable to the galleria and Americana

So far it's been a good experience moving here. Elaine, Ana and Sergio have been so helpful and…read moreresponsive with issues and concerns I have in our unit. Hopefully it continues because we're loving our new apartment. I definitely recommend living here.

Edson, Chanelle, Rizzo and Yaneli have always been great. Luis and Efrin also go above and beyond…read morewhen completing work orders. Overall the team is kind and helpful. I wish there was ten stars instead of five.

Overpriced. Loud community with kids running around the halls. Management is useless or…read moreunavailable. Dirty elevators. Broken parking garage gate with no one to help. 7-10 day construction turned into 7-10 month construction. Only ups I give is to th maintenance worker who is super reliable and timely with the small things. I'm not sure his name but he's a real one.

, the dogs don't do anything, they go to the toilet everywhere, the only place left is in the…read moreleasing office, I have reported this problem several times but it has not been resolved. Can you prevent dogs from going to the toilet near the entrances? I don't understand, you don't see what's going on, dogs are going to the toilet everywhere and no one is stopping anything or cleaning up this dirty smell of dog waste everywhere, people, children live here and so on, not everyone likes this toilet smell.

The situation in this building is absolutely disgusting. There is urine smell and pee everywhere in…read morethe common areas, and nobody is cleaning or maintaining it properly. This is completely anti-sanitary and unacceptable for people living here, especially for families and children. The building management needs to take immediate action because this creates unhealthy and unsafe living conditions. I understand the cleaning staff are working every day and this is not only their fault. The real issue is that many tenants are being completely irresponsible with their dogs. People let their pets pee everywhere around the building, including in the grass areas where families and children spend time. These areas are not supposed to be used as dog toilets. The smell is horrible and the entire environment feels anti-sanitary and unhealthy. Something needs to be done about irresponsible pet owners because the situation is getting out of control.

Salina has been incredibly professional, helpful, and supportive. When my daughter and her roommate…read moremoved to Los Angeles for their residency, Salina played a key role in helping them secure their apartment quickly. She guided them through every step of the process and explained everything clearly and thoroughly. She is always available when needed, and the organization, safety, and smooth operation of this apartment community are largely due to Salina's professionalism, strong management skills, and attention to detail. We renewed our lease again this year, and we highly recommend Alana Apartments to all of our colleagues and friends.

Thank you for your response. I just wanted to clarify one point: it wasn't a week later. We first…read morecalled to check the availability of the Sky Lounge and were told it was available for our event. Two days later, we came in to finalize the reservation, only to be told it was no longer available. My main concern was the lack of communication between the staff. The employee I initially spoke with knew we were planning our event in the Sky Lounge, but that information wasn't communicated to the rest of the team. By the time we came in to finalize the reservation, we had already invited our guests and made arrangements for the celebration, only to be told the space was unavailable. I appreciate that an alternative space was offered, but it wasn't what we had planned. Thankfully, we found another place that worked out even better. Thank you, and I wish you all the best.