Went in to chat with the team about potentially working with Impact Computers. Their shop is clean,…read moreinviting and has an amazing mascot Sunshine who is an adorable little friendly dog that is very well behaved. David, the owner has a great rapport with his customers and not only does computer repair but liberally offers advice for free. He's very smart, and knows his craft inside and out. I wouldn't hesitate to recommend David and his entire crew for anytime you have technical issues and need professional support.

Craig was the "glue" that held that store together. Craig has passed. It is NOT the same store. My…read moreexperience was a nightmare. Will NEVER go back!

They were so great. Victor and Ray were wonderful. They both had so much patience with us (we are…read moreVERY senior citizens). They had a little problem hooking up to the internet, we were no help to them, but they figured it out. They explained how everything worked and showed us. Terrific guys, very personable and knowledgeable. They deserve the 5 star review.

The technician, Dan, was patient, answered all my questions. He had all the tools and knowledge…read morenecessary to remove my old tv from mount and re-use the mount on new TV. He also went out of his way to assist when the cable box did not work.

I have a 14" Dell Inspiron laptop which developed a broken binge for the second time, without any…read moreapparent trauma. Dell repaired it the first time, under warranty, but refused to do so now, since the warranty had expired (welcome to corporate America)... The doggies were recommended to me (no, I didn't know they existed previously). They were friendly, and did a beautiful job of repairing the hinge, and for a very fair price. Highly recommended!

These guys are some of the good guys. They're out-of-the-way but friendly staff and super…read moreknowledgeable. These guys been in the business a long time and really know their stuff.

The staff at Computer Doctor are tremendous! We're long time customers and both Joe and Geo Santos…read morehave always been there for us anytime we've had issues with our computers. As I write this Geo has spent 2 days sorting out the problem with my wife's external hard drive for backups. He just doesn't throw his hands up and say it busted. We have had a yearly service contract with CD and believe me it's paid for itself many times over. A real value considering the amount of time they spend! They're easy to deal with and explain issues in a way that even us computer dummies can understand.

Computer Doctor has been helping with my IT needs for several years. I find them to be extremely…read moreresponsive, knowledgeable, and courteous. They've helped me out of emergencies several times, saving my work and customers! Thank you for all you do.

Tap was just what I needed when my surface pro died. I knew I would need a new computer right away…read moreas I was in the middle of a work project. He came to my house the very next day and stayed until I was assured that my files would be saved. He gave me excellent advice and coaching (without telling me what to do) on a desktop and sound system replacement, which saved me considerable money. When my new computer arrived he spent several hours getting it set up and various issues with my laptop and phone resolved. Above all he will work with you and explain things until you are fully satisfied that you understand and that things will work. His patient explanations are especially good for older people (myself) or for someone with little computer savvy.

Tap came out to my house again to fix a bug on my laptop. He was efficient, professional and…read moreexplained things well. He made recommendations and gave me advice to help me in the future. I don't see him much but he's the one I call when I need help and wish I had IT Customer Support at home like I do at work! I trust him, he knows what he's doing and he's nice to work with. I appreciate his help.

overpriced and nothing was replaced. Charged me $120 to relpace a fan motor that he stated was not…read morereplaced. offered to replace it if it failed, again. should have said, when. What I learned was it was something I could easily do, but it cost $120 to find out.

NOT IMPRESSED AT ALL!. Unsatisfactory results. Overcharged, and I'm still having issues with my…read morecomputer. Will NEVER go back.

READ THIS WHOLE REVIEW. Wish 0 stars an option. What the hell. AFTER breaking the screen you were…read moresupposed to fix and refused to give a warranty PROBABLY because you knew you messed it up. I am a broke (not just sorta broke, I am so broke I go to the pantry for food) college student, and you scammed me after ACKNOWLEDGING your prices were higher than they should be. No sympathy. No empathy. Just cruel profit-driven intentions. I can no longer afford to fix my phone AGAIN right before break. My phone was moderately alright before you guys touched it. Now, it is obliterated inside and out. Thank you very much. I can't believe that you can look at a college-aged girl, struggling to breathe when the price to fix her only point of contacting her family 1000 miles away, and then say "Yeah, you weren't expecting that price were you." I am appalled. As I sat for three hours, missing two classes with mandatory attendance to get my phone fixed, it took another hour to get the wifi password to not be stranded in the middle of Gainesville. I have worked customer service. I understand it is not easy and there is a lot demanded of you. However, I never lost my integrity in the quality of service I provided. I frequently go and HAVE GONE out of my way, into personal inconvenience, to ensure a patron's exemplary experience. Ubreakifix has failed to do so. Never in my life, have I had a cooperative of adults so abhorrently dysfunction. Put ME in the back, cause I am damn near sure, at least then something might be done correctly at this establishment. I saw the quotes you gave other people around me. You scammed more than one old person. Appalled. Disgusted. I know see your gross business practice as Asurion parent company. You offer "insurance" and then have your services fail. Wow. You have reminded me, that there truly is evil left in this world. Not only have you scammed me, but I can guarantee you also fail to pay your employees a livable wage. Wow. Failing me, AND the people who work for you. I have learned that companies who play dirty, make dirty money. I hope you are happy you got $250 of my $800 a month paycheck (mind you, before rent). Because obviously, I know how to invest in my education, but not in a scam. Unfortunately, this being the first time I have ever been scammed so badly, I used to have hope for humanity. I am an optimist. You, my friends, have made me not only a pessimist, but a nihilistic one at that. I would have rather given a charity the $250 directly since apparently the first expenditure was a waste of money. I hope the big boss Guru Gowrappan knows that USC is only relevant because everyone knows that the only reason your school is considered elite is because you allow rich white people with ACT scores below 20 to be admitted. USC or "University of Spoiled Children". Embarassing. I guess this makes sense why you scam poor people because it is all you guys know. I can only hope that this review on Google helps at least one other poor college student stay away. Thank you for reading this. I'm sure no one actually will, but it is always worth a shot. As they say, shooters shoot.

excellent work, Alexandra took my laptop and repaired it promptly, find out the broken part and…read morerepaired, had a problem when I gave her the wrong password, corrected and Jay returned to me, again great work