As a licensed Realtor, I've had multiple interactions with the Real Estate Division over the years…read moreprimarily for license renewals and those experiences have consistently been smooth, efficient, and supported by professional staff. I also recently applied to become a real estate CE instructor, and I was genuinely impressed by the level of accessibility and hands-on assistance. I walked in without an appointment and was helped immediately, which speaks volumes about their commitment to service. That said, my most recent experience while assisting a client presented a different perspective. My client was attempting to address ongoing concerns involving an HOA, and we were initially advised to thoroughly document applicable laws, including specific NRS statutes, along with supporting evidence of any violations and provide it to the Ombundsman. We followed that guidance carefully and returned with a comprehensive and well-prepared submission. However, upon our follow-up, we were given different and somewhat conflicting direction, ultimately being advised that pursuing the matter would likely require private legal counsel. While I fully understand that certain matters may fall outside the Division's scope and the Office of the Ombindsman, the shift in guidance created some confusion and uncertainty for my client, especially after significant effort was made to comply with the original instructions. Overall, I continue to respect the Division and appreciate the positive experiences I've had personally. At the same time, I hope there can be greater consistency in guidance provided to the public, particularly in more complex situations, as clarity is essential for both professionals and the clients we serve.

Exceptional and prompt experience by the entire staff!…read more From the moment you walk in, you are greeted by a friendly face at the check in counter. It was very pleasant and I felt very welcomed. There were stanchions that formed a line, but no one was in it but people at the desk. When it was my turn, the receptionist was very warm and prompt. She asked me how they could help and then asked me to have a seat in the waiting area. My wait time was very brief. Maybe about five minutes or so. The lady who called my name is also very friendly and professional. I was taking care of my real estate license and she was able to take care of it very efficiently and swiftly. While waiting, I noticed the cute spring decor from the ceiling. I thought it was a nice touch. The area is a little dated but clean and roomy. Forms of payments: they take all forms of payment except American Express and Apple Pay. But that's OK because I had my VISA debit card. My total today was only $20. I also met with a staff member Karina there who was extremely helpful and friendly. I just wanted to recognize their professionalism and service at this department and staff! And I was in and out. Parking is easy and I parked in the garage on the 1st floor. Thank you!

I was referred by a customer and Hunter Douglas. I called twice and they never called me back. If…read moreyou are to busy to accept my business at least have the courtesy to call and tell me instead of disregarding my calls.

Thank you Stephanie and Bob for doing an amazing job cleaning our Graber cellular blinds & Hunter…read moreDouglas silhouette blinds! We recently moved into our 80's rancher - all the blinds clearly hadn't been cleaned since the 80's! We were ready to throw them all out! But, after confirming with Hunter Douglas's head-office that Vegas Onsite was their preferred supplier, we decided to give cleaning a try. We couldn't be happier! These folks are perfectionists, we got a very reasonable quote, our cellular blinds were in such bad shape Stephanie would not promise they could be recovered, but she brought them back a few days later in like new condition! She even replaced broken and worn out parts on various blinds for us. Vegas Onsite provides a great service, be sure to check them out before opting to replace your window treatments!

Beautiful 2 story office on the 2nd floor of a luxury office building in the heart of Downtown…read moreSummerlin! Multiple open parking spaces nearby, some with shade from good sized trees in the parking lot. Entering on ground level, walk to the elevators and go to the 2nd floor. WeWork has a check in desk with an attendant who helps give directions, as the office is huge! My event was upstairs in a conference room, that held about 20 people. When we were done, I came back downstairs and used the restrooms, which are very clean and spacious. They also have women's feminine products, should someone need them. The interior is light, bright, and has lots seating, including booths and tables.

After renting an office here for six months, I cannot recommend this space if you need a quiet or…read morereliable work environment. The soundproofing is non-existent; you can hear neighboring offices clearly, especially when people are on speakerphone. It is definitely not the 'private' office experience advertised. Additionally, the amenities are consistently unreliable. The espresso machine is frequently out of order--currently, it has been broken for two weeks--and access to these perks is cut off completely on weekends and holidays, leaving tenants with nothing but tap water. To make matters worse, the on-site staff is rarely available and seems to find reasons to leave early on a regular basis

Recently, I began working for a company that rents space within this office complex, and it has…read morebeen a great environment to be part of. Brandy and Dustan are wonderful warm, welcoming, and professional. They bring a level of polish and business decorum that really elevates the space. The complex is well managed, and the team does a great job keeping tenants informed, including around holiday philanthropy and community efforts. It's a genuinely positive place to work.

Brandi is a rock star. She made sure our office was stocked and ready to go. Quick to communicate…read moreand always points our employees in the right direction. She makes having an office space here an easy business experience. Thank you Plaza Offices for having a professional staff who has helped my company out many of times.

Review is for realtor Lizeth Farracin, we as a seller are paying her 10k commission, a person we…read morehave never spoke with, nor cross paths with, yet Lizeth leaves the electricity on at your home during a showing, failed to communicate to that her client could not submit the needed paperwork on time, forcing you as the seller to fly back to Vegas multiple on occasions in hope to close the deal.

My wife and I worked with Beth Rossum & Marlies Schmidt in Q1- 2026 for the purchase of a new…read moreproperty in Nevada. They exhibited a level of professionalism that was excellent. They have a strong command of real estate practices and protocol. Their contributions included honesty, candor, industry experience and a strong command of the local market. All culminating with a strategy that was implemented to successfully secure our property. Robert L

First American Title representative Lupe Miles was welcoming, professional, knowledgeable, helpful,…read moreand followed up. Lupe made my First American Title experience Five Star. Thank you Lupe!

I'm more than impressed with Kelly Finkley at this company. Proficient, knowledgeable, and an…read moreabsolute pleasure doing business with. Ms. Finkley was able to trouble shoot and resolve, a problem we had with our contract, in 24 hours. With that being said, our previous loan officer at this title company was absolutely either clueless or just out right unprofessional in a field that demands precision. On a good note, I learned she left the company, which leaves me confident to recommend this title company to friends and family, and for special attention to details , and guidance with your closing and contracts, ask for Kelly Finkley.

This place is horrible, and I'd your HOA made the mistake of hiring them like mine did, then I'm…read moresorry. They send people to collections without notification, and have some of the rudest staff I have ever encountered. Their customer service is a joke. Just recently I spoke to their accounting rep, June Yee, and she hung up on me when I was being polite and cordial. She made the incorrect assumption that she knew why I was calling, and kept interrupting me and not allowing me to speak. Their community "leader", Sheryl Baca, is a joke. Her tone is condescending, and she needs a reminder that the homeowners are not her customers. She spent most of our call trying or be rude to me and dismiss my claims. She clearly doesn't understand what a leader is. As soon as we control the HOA, this place is getting the boot!

I just want to give a big thumbs up for Community Management and Sales 2 people stand out the…read moremost to me.That is June And Daniel.I feel they ate a huge asset to this Company. Understanding, friendly and very professional.People can be professional and still be understanding and nice.These 2 prople are just that.Also whenever I have gone to the front desk I have always been treated kindly and professionally as well. If anyone out there needs a good Management Co.I would strongly recommend this one.They are a big asset to and for our Hoa community in Town Center Estates.

Excellent service a/c service. The tech was outstanding!…read more It was a unique experience. The tech spoke only Spanish and we communicated by Google Translate which worked out well.

If your home warranty assigns Safari Heating and Cooling HVAC to your service call, do yourself a…read morefavor and request another contractor. Immediately. Our experience with this company was frustrating from the beginning, but our interaction with their manager, Ernesto, was so extraordinarily unprofessional that it deserves its own review. Communication throughout the process had already been difficult. Because we were still having concerns with our AC system, we ultimately had another, more reputable HVAC company evaluate it. Safari subsequently requested photographs taken during that evaluation. Simple enough. Today, my husband contacted Safari to obtain an email address so that we could send them the photographs they requested. Apparently, obtaining an email address from an HVAC company requires significantly more conflict than one might reasonably expect. During the conversation, Ernesto became argumentative and then accused my husband of saying the F-word. There was just one problem with that accusation: He didn't. I was standing directly beside my husband and heard the entire conversation. When I joined the conversation and told Ernesto that I had personally heard the exchange and that my husband had not used the language he was being accused of using, Ernesto's response was not to de-escalate, clarify, apologize, or simply provide the requested email address. Instead, his demeanor became increasingly angry and unprofessional. At that point, the absurdity of the situation was almost impressive. We were customers attempting to send Safari documentation Safari had specifically asked us to send, yet somehow we found ourselves arguing with a manager over profanity that was never uttered. For a company entrusted with entering people's homes and servicing expensive, essential equipment, basic professionalism, communication skills, and the ability to handle a routine customer interaction without manufacturing unnecessary conflict should not be aspirational qualities. They should be minimum job requirements. We are new homeowners with a one-year home warranty, which means the warranty company selects the contractors dispatched to our home. We did not choose Safari. After this experience, we certainly never would. If our warranty company attempts to assign this company to another service call, we will specifically request someone else. I would rather pay a reputable HVAC company myself than deal with this level of dysfunction again. And that is perhaps the most telling review I can give a home-warranty contractor: I would rather pay out of pocket than have them return for free. There are plenty of HVAC companies competing for customers. Choose one that understands that customer service involves actually serving the customer rather than arguing with them, making false accusations, and turning the simple exchange of an email address into an ordeal. Our AC system may need repair. Safari's customer service and Ernesto needs an entirely new unit. Preferably installed by another company.