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    4th Edition Design

    5.0 (1 review)
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    8 years ago

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    Great Blue Heron

    Great Blue Heron

    3.0
    (2 reviews)
    22.9 mi

    I spent 20k at Great Blue Heron on 2 buffalo ottomans, a couch, and 2 swivel glider recliners. When…read moreI finally received them 6 months later, the couch, which was not crated only boxed and shipped from Tx to MT, was destroyed from shipping. We sent it back on the truck it delivered from contacted Great Blue, and returned it on the spot. Lee was to start a new couch right away and get it shipped out asap. I didn't hear from Great Blue for months, so I text Lee to see if the couch was on it's way and he informed me he had "dropped the ball" and forgot to put the couch into production. Shocking that any business could do as poorly as Great Blue Heron did, but they win 1st prize with my family. Long story short, they could not even get the specific size of throw pillows correct. I received the wrong size and when I told Lee, he spout texted the dimensions I had chosen back at me and they were correct. Problem was the pillows I received were not the size I ordered. He told me to pack them up and send them back. Just a pathetic lack of service from this place. The cherry on top was that my refund for the couch had been "in the mail" for 3 weeks, texting again and again to the same response..."in the mail and we can send another if you don't get it!" I asked that my refund be credited BACK TO MY CREDIT CARD that had been charged almost 20K now 2 months shy of a year after placing the original order. But, they refused to credit my account. I finally had to go through my credit card company to get the charges removed for a couch I never received. I would sit on the floor before I would ever do business with these inept idiots again. Go ANYWHERE other than The Great Blue Heron Furniture!

    Great food and setting. Los Osos is getting some great restaurants. The outdoor seating is…read moreperfect for a first date or celebrating a fifty year wedding anniversary.

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    Great Blue Heron
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    Ashley Store

    Ashley Store

    1.8
    (958 reviews)
    21.2 mi
    $$

    I went to Ashley Furniture in South Park Meadows looking for a sofa. While there I inquired about a…read morenew mattress and adjustable bed frame. I tried several mattresses and was shown an adjustable bed frame. the frame I was shown not only was adjustable, but had a massage function and other features. I decided not to purchase those items at that time. the salesperson then told me if I purchased the mattress he would give the bed frame at no charge. I agreed. When the adjustable frame was delivered, it had no massage function or the other extra features I had been shown. I feel I was mislead. Unfortunately as an elderly person, i do believe I was taken advantage of. Bottom line, Just be aware before you make a purchase in the mattress area. Ask a lot of questions. By the way, I also purchased a sofa--so far so good. Another thing that bothered me about dealing with Ashley Furniture, I wanted to pay "cash", but I was told I had to open an account--go figure!

    Purchased furniture and 5 year warranty . Recently discovered a sharp piece of metal coming out of…read morethe back of the sofa which has torn the cushion fabric. Guess what warranty ended 2 months ago so despite this obvious hazard I am not eligible for any service. Am I required to inspect that furniture weekly to be in warranty???Thank goodness no one stuck an arm behind the cushion to be severely injured. Not even an offer to repair the cushion at my cost. Beware Ashley Furniture lots of other better choices out there!

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    Rooms To Go

    Rooms To Go

    1.4
    (553 reviews)
    20.8 mi
    $$

    3.5 My husband and I were looking for a small chair to buy for one of the rooms in our home. We…read morestopped by Rooms To Go when we were in the area. We went to check out their selection of furniture. The parking lot is big but it was a little more crowded. Luckily we found a spot fairly close to the entrance. Upon entering we were greeted by a friendly woman that let us know if we had any questions to let her know. Beyond the official greeting we didn't really see the saleswoman again. The store was big, bright, and clean. We went around and browsed at the furniture. We didn't find what we were looking for but they do have a variety of things to look at.

    Let's start with the positive. My salesperson (Jose) was super nice and tried to inform me as much…read moreas possible about the Casper mattresses as he could. If it was left up to him, this would easily be a four star review. But the rest of the experience was not great. Their selection of Casper beds were scattered between the adult and children's sections of the store. I could only test trial the lowest two lines they sold (The One and The Dream) on a full size mattress. But, of course, their top of the line (The Snow) came in a king size. If you know anything about buying mattresses, the smaller the mattress the more firm it will feel. So I really couldn't get a good idea of what the mattresses would feel like in my home. The next killer were the add-ons that reminded me of sketchy furniture store tactics. Those included a $70 delivery and setup fee--not too bad in and of itself--but overkill for a bed-in-a-box. Mattresses bought direct from Casper have free shipping and returns. The same mattresses bought through Room To Go? They carry a $100 return fee--plus ANOTHER $70 setup/delivery fee if you exchange them for another product. Jose was up-front about the reason for the $100 fee--it's to compensate RoomStore for lost revenue on returns incurred by honoring Casper's warranty. He also admitted they have very few returns. I wonder why? At this point I'd had enough of the Rooms To Go hooliganism and extortion due to special terms and conditions, asterisks on everything, and additional dealer profit from outrageous fees. After all, it's a bed not a car and I can get the same thing at Costco with straightforward pricing. Also his manager kept calling Jose away with phone calls and other shenanigans, which made a simple quick experience quite protracted and wasted my time. I left with a good feeling--THAT I WOULDN'T BE BUYING A BED FROM RTG. Or anything else for that matter.

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    Interior Variety of Furniture
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    4th Edition Design - furniture - Updated July 2026

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