Went into REI ready to buy new hiking boots and left without trying on a single pair. I stood in…read morethe boot section waiting for help while an employee nearby chatted with what appeared to be her friends instead of assisting customers. When I asked another employee for help, she barely stopped walking, pointed back to the same girl, and dismissed me without even listening to what I needed. As someone who has worked in sales for years, I was honestly shocked at how quickly and rudely I was brushed off. Really disappointing experience. I'll be taking my business elsewhere.

I read an article about mosquito sprays in Consumer Reports that Ben's 30% DEET was their pick for…read morebest mosquito repellent. I searched retailers and couldn't find any in stock online or in-store except at REI which is located in Mid City. I don't know if people really like the product or maybe the manufacturer doesn't produce enough for inventory to be on shelves. We committed to helping a friend maintain their pool and I knew I had to buy mosquito repellent. We went to REI which is a camping type of store. I do not camp do the only thing I was interested in was the Ben's. Apparently this store has a membership program that I was not interested in hearing about as I do not camp. I found Ben's by the front entrance. So lucky! The store has a variety of gear at prices higher than other nationally known stores. I went to pay and was asked if I was a card holder and I said I am not and I am not interested in being one. I paid for my Ben's and snd the sales clerk handed me my purchases back. I asked for a printed receipt and a bag. I didn't want my receipt emailed. The lady told me they were going green or are green, I can't remember. I asked her if I am to walk out of the store holding the products and she said yes. I felt eyes on me as we left. I was glad they had the product. Many mosquitoes tried to land on us while we are maintaining the pool but they left. Ben's works very well.

Total lack of common sense in customer service. I had a T-shirt that was given to me as a gift. All…read moretags are still attached. Clearly unworn. When I went in to EXCHANGE it for a different size the sales girl/manager refused saying too much time has passed since the purchase. I have never had this happen in any other store when making an exchange. Would never buy anything from this store again nor recommend.

1)The staff don't know their stock. Must spend a ton of time talking because their store is all but…read moreempty. 2) I tried to buy some travel gear-the stock they had was woefully outdated and still asked the original $24.00 price. I told them the NEW version was $16.80 and the old was on sale for $10 and change. The manager "agreed" to give me the price for the NEW version. 3) Then, I want to buy a dress and mention that Patagonia has it on sale. The clerk denies me the sale price because of the color. So I have to go BACK in line and show them the color of the dress was indeed there! Ridiculous waste of time.

He closed, Went out of business. Frankly his prices were a little high too high to begin with.read more

great mix of interesting items in great condition and fair prices ive been there for years,,,…read more quality in every purchase

I don't normally do reviews for retail businesses but this is my fav outdoor adventure place. Not…read moreonly did they give me store credit for returning shoes without the box and receipt but I also got a discount on one of the shoes I bought. Yes they are high but they carry high end outdoor gear and top quality clothes. Hiking, biking, camping, rock climbing, running....they have it all and they keep it small and simple. Highly recommend this location or the one at bridge street.

This Mountain High Outfitters location is amazing! It's 2 stories high and has a great selection of…read moreinventory! All your favorite brands like North Face, Patagonia, HH, On, Brumate, Sun Bum etc. The employees are always very friendly and welcoming. Each time I've visited I've been greeted upon entering the store and they're happy to help search for an item you're looking for even if it means contacting another store. Throughout the pandemic I've been impressed with they're commitment to supporting healthcare workers like the two different times they donated a free pair of shoes to the healthcare workers. You can place an online order and pick it up in store. When you go to check out, they accept contactless payments like ApplePay and provide a paper shopping bag. They also extend a courtesy discount of 10% to military and first responders. I highly recommend this store and this location.

I ordered a Sole Treadmill here online for curbside pickup. They hold the item for you for 4 days…read moreonly unless you request an extension. We made the 4 day window. No issue with getting the treadmill. Saved us $250 in shipping costs and a long wait for delivery.

Dick's is a large Sporting Goods store that has basically anything you could need for sports,…read morecamping, hunting, etc. They have a large selection of any kind of sports equipment you could need (bats, balls, gloves, rackets, anything). The selection of golf clubs is pretty extensive as well. They also have athletic shoes, bicycles, weights, treadmills. Most of the items are reasonably priced but NOT when it comes to the clothing. Even on the clearance rack the clothes still seem outrageously priced. You can get the same quality athletic apparel at Kohl's for sometimes half the price.

Bought 2 pack trail cams, One worked one didnt. Manager wouldn't even try to work out a solution…read more Only recourse is with the manufacturer. Will never buy anything from them again.

Great one stop shop for all sorts of sporting goods. I was looking for free weights because I…read morediscovered free workouts on the Nike app. I found exactly what I was looking for. I got 3 sets of free weights, a medicine ball, and an under armor bra. Their public restrooms were clean and they are limiting 2 people at a time. Apparently you can get a credit card with them and get a discount. That wasn't appealing to me though.

Great selection, great service, and great value! They are beyond helpful and resolved the one…read moreissue I had without any delay or question. They are my "go-to" and ship both free and fast! Thanks SNK!

When you shop at a specialty shop, you expect the staff to be knowlegable about their products…read more.. and that was not the case here! I went in looking for a specific style of knife, for a specific purpose. It turns out that what they sold me was made from the wrong kind of steel! The knife showed the damage within a month. When I went back & showed them the problems, they wouldn't do anything about it. Really disappointed & WOULD NOT RECOMMEND.

This is the BEST beverage store in north Alabama by far. They have the largest craft beer selection…read morein north Alabama. Not only that, their customer service is outstanding. Their prices are great and they sell draft beer to go. You need to stop by this locally owned store to check out their goods.

Nice selection of fishing tackle. The prices for what you want to purchase will be a bit higher…read morethan average, obviously you can get the same items online for a better deal. But it is a well stocked shop, and I do appreciate that fact.