So, after watching all the videos of BTC on FB, I decided to venture off from the big nation wide…read morecompanies in search for some new shoes on my rig. As I do with everything I'm about to buy, I shop around and check reviews on Yelp. I had a few quotes from the competition, and was armed with the knowledge needed to get the best price. I walked in and was greeted by Jake and Nick. They were super friendly and were easy to work with. They both provided me with a few different options of what would look best on my truck. They had to order the wheels I chose and told me it would take a solid week to get. I was called within 4 days to schedule the installation. (Same day the called) The service and work they performed was 5 stars for sure. The wheels I chose looked better than expected (ION134) and the tires they both swore by was an amazing choice. (Fallen Wildpeaks AT3) These tires and wheels are beautiful and the ride is quite smooth. If your looking for great service and honestly a better price than the big box tire stores, go see Nick and Jake at BTC in Marysville. You won't regret your decision.

Used to bring all out fleet vehicles and personal as well.. daughter got a flat they now can't find…read morethe sale tried to sell her all 4 tires and zero warrenty on a tire with 10 k miles.. big O tires owns it now.. ruined the locally owned feel and customer service was as low as it goes.

Been going to them for years and each time it's been great. Appreciate them so much! Thanks for all…read moreyour help over the years. And shoutout to Ben for his great service today!

I bought tires from these folks a few times. I've been nothing but happy with the service. Fair…read moreprice and they donated good job to be quick. Had a flat tire the other day they warranties it no problem and had me out and on my way earlier than promised.

The service at TOS is one of the best in Marysville. The value is great. The owner gave us free…read morealignment and expeditiously installed our brand new tires on the spot without setting up appointment. I highly recommend TOS for all your wheels and tires needs. Very professional and respectful.

Went in asking for 2 used tires and left with 4 used tires and wheels for the cost of 2 new tires…read morein less than an hour. Excellent service and great communication. Will skip the big names and will return here when the time comes. It's great to support a small business who know what they are doing.

sometimes i see reviews and they dissuade me from going to a place based on the experiences of…read moreothers. other times there are glowing reports and it makes me mentally bookmark a place for future needs. today i sadly didn't have much of a choice. i've bought tires at my local les schwab and had appts for tire rotations, trip checks and flat repair without any issue but that's at my local shop. today i found myself on the shoulder of i5 northbound with a flat tire and four of us realizing we weren't going to be able to hobble to the closest shop on flat as it was so i called roadside assistance and we swapped the affected tire out for the spare while one of my friends called the les schwab in marysville and asked if we dropped the tire once we were mobile if they could take a look and hopefully repair it. lucky me---with an all wheel drive vehicle and a tire that they called me to say it was too damaged to repair, i had little choice but to replace all four tires and let me just say these tires were not that old and had pretty good tread on them. thankfully i worked with jarrod who was professional, patient and understanding that we were not local and were at the mercy of whenever they could get this taken care of. he walked me through the three options they had that would fit my car (sadly, they didn't have the tire i currently had on my vehicle in stock and we were 30 miles north of where we live) and explained that they would take the tread left on my remaining tires and apply that discount to what i would be purchasing, starting me fresh with 70,000 miles guarantee and four new tires.) while this wasn't on my bingo card for today, i will say that it was done quickly and jarrod was great about explaining what they'd done and wrapping up payment and new tire guarantee to get us back on the road and headed home. polite employees, quicker service than i anticipated it would be (given that we showed up without an appointment and only alerted them via a call from the highway) and a pretty damned good deal on what i hope are tires that'll last me for the next few years. i really appreciate the customer care i was shown today. jarrod was the epitome of what you think of when you go to les schwab and expect personalized service.

I've used Les Schwab for 20 years, only place I would go to have my tires done. Until today, I…read moreschedule an appointment for my tire rotation, usually I just show up and wait, but didn't want to wait, so I set uo an appointment for 3PM 0n a Monday, I show up a little early and am told it will still be 3 before they rotate tires So at 3 they take the car from where I parked it, to the garage bay, it is now 4:00 and the car hasn't moved or been touched for over an hour. What is the purpose of making appointment? Because at this rate I will be waiting for as long as if I had just pulled up. Very dissatisfied with my visit today

While on a road trip to visit my guy in Washington, it became clear that I needed 4 new…read moretires....little tread remaining and 2000 miles to go to get back home to CA. My guy called Formula tire and was 100% confident that I would 100% satisfied with their prices, selection and service. He has been going to Formula for all his tire needs and since he drives like a maniac, he has to replace tires frequently, no fault of Formula . He was right! I was 100% happy with my 4 new Pirelli tires: cost of tires, installed, taxes, tires balanced, old tires gone and in 45 minutes! PLUS 30% less cost than any place I have ever been. Thanks Dave!!! I will drive to Formula tire for my next set of tires. DeAnna

Took my truck for alignment. Bolt came loose. Took it back said it was already like that. The kid…read moreBrandon smelt like a walking bar. And manager Greg was rude when a told him about alignment issue. noticed they put used parts on truck and charge me for new. Very unprofessional company. Be careful going here.

I took the battery that I bought at the lynnwood Walmart in to return it because it was used and…read morethey or somebody else had put stickers over the original one's. I was told that they would not take the return and I would need to take it to the marysville store because they have a auto center. I had purchased the battery went out to put it in and immediately walked back inside when I realized it was bad. They easily could've pulled the security footage as it was the day prior when I went to the Marysville location. The Marysville location said that I had tried to commit fraud even though I had the receipt and pictures from the previous day. She peeled off the date sticker and was very unprofessional and unpleasant. I was sitting at the desk at the Marysville location for close to a hour before anyone even came to the desk. I urged her to contact the other store so they could explain the situation and she refused. I paid 199$ for the battery and they wanted to give me 12$ for the core. It is unbelievable how shifty they are and how they get away with it. I brought both batteries in at the first store and they even walked out to my car with me so they knew that I had not switched the batteries.

some woman did my tires replaced and installed. they said it be a hour. i've never in life watched…read moresomeone move SO slow. it's like this lady knows she's getting paid by the hour. it was truly ridiculous i couldn't believe just how sshe was moving like a snail every movement was overly slowed down for no reason, i watched her just taking lots of breaks drinking her beverage . she's not old or unable. it was a very frustrating and long experience as well as the front desk person being gone the entire time missing every single call. they also wrongly accused me of STEALING when i left.

Excellent service. John is a great guy and took the time to…read moreexplain everything going on with my car. Will for sure come here again for all my cars needs. Thank you!

Hi All, I visited…read moreMeineke Store# 2383 at 10501 State Ave, Marysville, WA 98271 on 09/07/2024 to get the issue related my 2016 Honda Accord's rear left door not locking automatically addressed. I was scheduled for the Electrical Analysis of my Car in relation to this problem. Post analysis, they concluded that the Door Actuator is degraded and needs to be replaced (screen-prints of bill and analysis report attached here in). I scheduled for having it fixed per their analysis and setup an appointment a weeks out - since the part was not readily and would that time to arrive. It was also identified that my brakes were worn out, however since they were under warranty with Firestone, I visited Firestone @Everett the next day to have that addressed and also sought second opinion / estimates for similar replacement based on above analysis. The Price they quoted for actuator replacement was more competitive and parts were made available more quickly, so decided to got with him. However, even after actuator the replacement the problem couldn't be fixed and they raised concerns about Meineke original analysis and captured this in the service bill as well. Since the original analysis was not done by Firestone, they couldn't cover for that and I have to for another round of Electrical Diagnostic with Firestone (and pay for it, though they applied discount) - only to conclude it was just a wiring issue (bill for service attached) and it could have been addressed right there, during the Electrical analysis done at Meineke on 09/07 itself - rather than going through all this pain and visits. I reached to the store, to address for the mistake they have done and trouble caused due to bad analysis and corresponding resolution at their part thrice. I was told someone from their team would call back, but none reached for a resolution - so submitting this feedback. Thanks, HK.

Great service. But they are at a new location…read more 2917 broadway across from the arena.

I communicated with this vendor over several days about a specific set of tires listed on Facebook…read moreMarketplace. On the day of purchase, I confirmed availability at 10:43 AM due to the hour-plus drive from Maple Valley to Everett, and the merchant said they were available. After I arrived, he claimed he had texted that the set was sold. I don't text and drive, and he had already confirmed availability before I left. My records show he didn't send that message until 11:23 AM--about 40 minutes after I departed. With gas over $5 per gallon, I didn't appreciate the wasted time, cost, and wear on my vehicle, especially when he then tried to sell me different tires. His attitude was smug and dismissive. I would not recommend this business.

I came by on a Sunday. After finding two other places closed on my quest for an oil change I came…read moreinto this store with no appointment. They were booked up so I was set to try another day. No need though. The assistant manager said if I was willing to have the oil change take a little longer (15 minutes) they would happily squeeze me in. Woohoo. I was willing to wait, no worries. I have a new car which is only a problem because of course the needed information was not in the computer. That all worked out well and we actually made it out of there in a very reasonable amount of time, and we didn't have a longer wait. We brought another of our cars in a couple days later. I requested a service I thought I might need. When the manager saw the work order and when it was determined the service was not necessary he advised me not to waste money on it. Thank you.

On the Fourth of July we were on our way to the Anacortes ferry terminal, and they were one of the…read morefew places open on the fourth and we just so happened to get a flat 3 miles away and they took us in even though they were slammed for the 4th and spent 30 min on us immediately and prioritized us and left. Made traveling with a 2 and 4 year old totally worth it an they cake through like super hero's !!!!! I'd go again and again if we lived close .

Won't take my car anywhere else. I've never had a bad experience here. Brianna is the absolute…read morebest! She's always super helpful and honest about what needs to be done. I don't live in Marysville but the customer service I get is worth the drive.

Thought I had a cracked oil pan, they went through and discovered it was just gaskets and poor work…read morethat was done on my radiator. Leaving for a trip tomorrow, but they made sure my car was safe, and printed off the information I need to have it fixed at a later date. Honest car mechanics, and they didn't even charge to look at my car!