I have had nothing but great results and service from the first day I walked in and met Singh [owner]; who actually showed me the item that didn't require "dry cleaning" and in the end would save me money! You don't see that much anymore from a lot of businesses! Whether it was Singh or Freddie at the counter, I've always gotten very good service, always polite and with a smile; and a time permitting, there's a laugh thrown in. Even very recently when in a major pinch, Singh came through, and I mean BIG TIME!! "5 Star Cleaners" will always be my go to place!! Thank you, Singh and Freddie!! read more

Great place to get laundry done when your washer isn't working! We visited weekly for almost a month as we waited for our washer to be fixed. read more

Great!! Friendly, professional and timely service! I accidentally got a random oil stain on the elbow of an expensive starter jacket, I brought it here and they were able to remove it completely!! Beyond grateful and satisfied with the service. They saved my jacket! Thank you! read more

Great service experience with both laundry and alterations. Their delivery is very fast and cost is reasonable. Will highly recommend them!

Excellent service! My clothes came back spotless, neatly pressed, and ready to wear. The staff is friendly and always remembers my preferences. read more

Awesome service! I am a tall slender female and it's often hard to find good fitting pants l. Had a pair of Burberry slacks that needed tapering, took them and had them adjusted to a perfect fit. Now currently my dry cleaners for all my pants and dry cleaning needs :) read more

This dry cleaners is now under new ownership. Not impressed. Dropped off a suit for dry cleaning, I got it back the same. Does not even smell clean. Instead smells like wet rags. And the pants of the suit were not ironed where the line creases should be in the front, instead they ironed them out of the pants. Too bad. This place is so close to my house and I don't think I'll be returning, not worth it. read more

This place is amazing! Best customer service, so friendly and FAST! I needed a pair of pants hemmed for an event and they were able to rush my request to get them done on time. I am very pleased & highly recommend them! read more

Very friendly and professional service, will come back, everything was done even before the given time

My clothes came back spotless and perfectly pressed. I needed a minor alteration on one of my dresses, and they fixed it complimentary! The turnaround was quick and the prices are reasonable. read more

I'm giving this place 2 stars simply because of the pricing. We had our Ugg queen sized comforter and two shams cleaned here and it cost us $70! That, to me, is an absurd price. After I heard that price I called around to other highly noted cleaners in the area and they all quoted me $40, which is much more reasonable. We won't be coming back here. read more

Easy, fast, inexpensive, even though I lost my ticket! Would be nice if they took Amex but understandable that they don't. read more

I needed a uniform shirt that had been sitting in the back of my van for months pressed. I originally asked for wash and press but apparently, they can't turn that on the same day so I asked if they could just press it. They said yes and told me at 7am that I could pick it up at noon. I didn't need it that quickly but okay. It was ready when I arrived at 4:15pm. Nicely pressed, shrouded in its plastic bag and ready to go. $3.75. My regular cleaner still washes and press shirts for $1.00 each albeit overnight. My bad for not checking the shirt the night before and ironing it myself. Compound the error it by not asking the price ahead of time. read more

I have been using their dry cleaning services for many years. Lovely family, very hard-working and diligent. They take excellent care of my clothes. read more

Lim's Cleaners is over in the Springtown/Vasco area of Livermore. Accessible. friendly staff. I am pretty picky on the quality of my dry cleaning & I've used the services here for alterations. Affordable! trustworthy. I've been able to keep alot of my "comfort pants" altered. This is the place for local cleaning. ps- the white jacket i'm wearing in my profile pic has been cleaned here several times. still lookin' new & beautiful. read more

Rarely need dry cleaning and with covid, my neighborhood cleaner went out of business. Came here, well done job, very expensive.

They're quick in getting the job done, do it with a smile, and when I'm dropping off or picking up, it's a pleasant yet quick transaction. In, out, done. Never had an issue personally, but stood at the counter when others have reported one, and they go the distance to make it right and ensure the customer leaves happy. Only wish more places could run their business with the customer satisfaction at the forefront like they do here. read more

5 Star Cleaners - Laundry Services Near Me - Livermore, California

Wow horrible customer service FRIDAY the 9th I left my drapes at Lim's Cleaners. The clerk said they would have to be sent out for cleaning and that the man comes every other Thursday to pick them up. The following Wednesday she called to tell me the price, I said thats fine. I knew my drapes were being picked up the next day so I figured I'd have them in 14 days. She called me the next day and said, " He's not coming today, next Thursday. Disappointed I'd have to wait another week, I said fine. Today is finally pickup Thursday again, the clerk called me at 10:30 confirming the price again, I said fine. Five hours later she called me at 3:32 saying I needed to get down to the cleaners ASAP and sign a waiver the man was there to pick up my drapes. She hadn't said a WORD to me about waivers before, so naturally I had questions and ask to speak with the "pick up man". Basically he wanted me to sign a waiver saying if anything happened to the drapes that I would accept the responsibility for them, even if they turned out RED, faded or had shrinkage. I actually thought I had no choice due to the late date. My husband was leaving for a Kaiser appointment so I ask him to stop by the cleaners and sign the waiver for me. It took him 3 minutes to get to the cleaners. Apparently the , "pick up man" didn't wait 3 minutes. He left my drapes at the cleaners . Who does this to people and how do they stay in business? Thanks for NOTHING Lim's Cleaners read more

Very rude lady at the customer service. Seems too racist. She said indian material is cheap so she doesn't guarantee the after effects of dry cleaning. read more

Classic story of family run business with all the benefits of Mrs. Lim running the front, she gets to know her customers by face/name, and her husband in back making it happen. As I am parking my car or walking in she is already entering my name by memory to verify I have items to pick up. She and her husband also do the work in the back with two helpers. Work is performed on premise, she verifies when you need items, has never missed a due date, and has the leeway to put a rush on items you need badly...i.e. I often drop off less urgent laundry while putting a rush on suites/slacks/shirts for upcoming business trips. Never an item lost, ruined, torn, burned etc..always the right amount of starch. They recycle hangers. Their business has been impacted not only by the PW market on Vasco going under, but also by the economy. I sure hope people learn of this high quality customer oriented family run business before the economy impacts them adversely. They are the best cleaners I have found in 11 years of living in Livermore. I think they charge .25 cents more to clean a shirt than other cleaners I've used..but it's worth it for their integrity and responsiveness...plus compared to other places that have ruined or lost items, it's a no brainer. They are on North Vasco near Two Guys Pizza, Subway and 7-11, across from Carl's Junior. I don't think you'll find a better cleaners in the area. read more

I damaged my sweat jacket changing my tire on my truck and did not believe it was going to be able to come clean. Stop by Lims cleaner and was told she will do her best but no promises. I just picked it up and she saved it. Like new and her prices are great. Definitely coming back! read more

I was hesitant to go to a new dry cleaning service since I was loyal to my previous one for 5 years in Hayward. We moved to Livermore, so I needed to find a new dry cleaner close by. I found Lim's from Yelp, saw they had terrific reviews, so I tried them out. However, I needed my suits and shirts within 2 days due to work related travels to NY. The owner said she could do it! I was very very pleased with the quality of work, the excellent customer service, and the friendliness of the owner...I'm drawing a blank on her name, but she's very nice and makes sure she gets your clothes done when you need them. I get my clothes dry cleaned once a week, and I'm glad to find Lim's as my new cleaners. read more

I have been going to Lim's Cleaners for many years. I moved to San Leandro but I still bring the dry cleaning here. My son has insisted to shop locally so he took my bag of clothes to a local cleaner. The cost per shirt was $5.25 with the total being $51.00. I'm going back to Lim's! read more

I have tried many Bay Area cleaners and none can compare with the consistent high quality service and professionalism of Lim's. I will drive out of my way for this place. I have been a regular customer for 8 years and can highly recommend them. read more

Great places.to get my uniforms cleaned and pressed. Plus a good turn around time so I do not have to wait to long . The owners are very friendly and accommodating. I recommend taking your clothes here for your dry cleaning needs read more

Great operation. Great attention to detail, consistently good quality cleaning, good prices and always willing to accommodate special requests (faster turn around, repairs,...). Owners really care that they achieve the highest standards and run a good business. I have always been happy with Lim's Cleaners. read more

Great service always friendly. Always do a great job cleaning and altering never have Bad experience. Price have stayed the same for years very competitive. read more

We have been going to Lim's Cleaners for as long as I can remember us living in Livermore. Dry Cleaning, Shirts, trousers and what ever else we can think of. However, it wasn't until I became very ill and came out of the hospital with some very special requirements that I really ca to appreciate Mr and Mrs. Lim. Mrs. Lim helped my wife design some prototype supports that have upgraded my living experience for the last 7 years. In fact my surgeon thought they could be marketed to other patients with similar problems. The price is competitive but the service and care the "Lim's" provide cannot be measured! read more

They do such a great job on our clothes. Everything is pressed perfectly. I have had bad luck in town with places pressing wrinkles into my clothes. Theirs are always perfect. Great for alterations too! read more

Lim's Cleaners rocks. The staff is amazing and the quality and care of cleaning is incredible. I love my clothes and they do too!!!

Great service and lovely staff! Our clothes always come back perfect and they're quick. They're great with uniforms and alterations. I'm glad we found Lim's :) read more

If there was a no star rating I'd give that!! After having several inexpensive, satisfactory alterations done here the past, I took my bridesmaid dress in to be hemmed. Went to pick it up a few days later and they "scalloped" the bottom. It was completely uneven and the seams were ripping. There were several ripples and folds in the fabric with uneven stitching over it. I asked for my money back and they wanted me to sign off on having them pay for the cost of my dress if they were going to give me my $20 back! The lady also mentioned that they were not professional seamstresses. When I asked why they advertise that they are, she rolled her eyes at me. Horrible customer service! If you want alterations/repairs go else ware! I also have had several pants get "lost" when dry cleaning. STEER CLEAR of this unprofessional, unqualified business. They are cheap and they are fast... but you get what you pay for. read more

Took a suit jacket and pants to get hemmed and altered. They get 2 stars for doing the jacket well, but the pants were worn twice and the hem came apart. I started stepping on the hem and almost ripped the bottom of my pants twice. The price isn't that good and they took more than a week to do the work. Didn't get any cleaning done there, but will not be coming back. Will take to another tailor to try and fix the alteration mess that was created here. read more

The only cleaners I go to. They have a quick turn around time, the quality of work is very good, the rates are reasonable and always friendly when i come in. read more

great place to go. i have been going here for over four years. great friendly staff, competitive prices and all work is done in house! hard to find in house work these days. read more

Great cleaners that provides great service. We've been using Lim's for years. Wouldn't go anywhere else!

Let's face it, there is nothing exciting about the "cleaners". We all want to be in and out with no fuss, right? The Lim's get that and while you are there you feel welcome, respected, and appreciated. For a more detailed review see this: http://wp.me/p14VQb-6s read more

this place does awesome!! work, for a great price. I have been here many times, and they have never let me down. I would highly recommend lim's cleaners to anyone. read more