I visited here for my first time because of their wonderful reviews. Best customer service, friendly, inviting, and it's obvious they demonstrate genuine care to take great care of their customers. Jay helped me this afternoon, as well as a gentleman earlier this morning...both exceeded my expectations and went above and beyond to help me out. I will definitely be switching my dry cleaning services here and will take advantage of their other services. I highly recommend giving them a try if you haven't already. You won't be disappointed. read more

I had a stain on my dress and it came back with the stain. When I mentioned it, they took the dress again and were able to remove it, but would've preferred someone who could've done it the first time. read more

I've had my coat dry cleaned several times by them and they do a phenomenal job. It's amazing how they get it looking brand new each time! Great with communication and the cleanliness is superb. read more

The service itself was great, but the lady at the counter seemed judgmental of my outfit and kept making faces. I was paying for the service, which also seemed pricier than other places, yet I didn't feel welcome. Might check out other options next time. The turn around time was a week which was quick and nice. read more

Convenient location and more! I shop at trader Joe; stop by at the cleaner. Dry clean my clothes. They do an excellent job!

Wonderful service and absolutely fantastic care of your clothes. The price is just right, value for money and peace of mind, how many places do you get that. I had a large set of multiple liters for dry cleaning, from cashmere to silk. They did such a great job with treating each item the right way. From silk to cashmere - the quality of service and care if outstanding. Plus the reminded you for pickup once ready. read more

Amazing services and the prices are even better. I took my daughter's bridal dress to Rosewood Cleaners because it had a lot of stains and dirt. They truly worked their magic. The bridal dress came back looking almost brand new. Thank you, Rosewood Cleaners :) You are the BEST! read more

First class service with value. High quality cleaning for suits, uniforms, and even blankets.

Service is exceptional, pricing is predatory. I left a coat and two piece suit. I was quoted a total price of ~$53. When I got my final bill, it was over $70. I don't mind paying, I mind being up charged 40% from the initial quote. Never coming back here again. read more

I love coming here, they are so prompt and courteous, and do such an amazing job. The value for the price, quality and service is amazing!

My husband needed a new dry cleaners in the area, having just moved here. He said they did a great job on his shirts, pants and suit coats. Reasonably priced. They were very prompt, sent a text reminder to pick up which was a nice touch. He was very happy with the experience and will be coming here regularly. read more

Rosewood Cleaners - Sewing & Alterations Near Me - Pleasanton, California

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This place is awful, I just payed $100 to get 3 pairs of jeans hemmed and these idiots made all three of them wrong with one leg longer than the other. All 3 pairs have unequal lengths in the legs. How can they mess up all three pairs. Please stay away so so bad and service was not pleasant either they're sour . I hate this place and regret ruining my three brand new jeans . read more

They will quote you one price when you drop off your items, and then charge you more when you pick them up. Always get written quote or you'll pay more later. read more

First-time customer. Came here on a Monday morning for the great "friendly and accommodating" service as I needed a last min alteration request by EOD Wednesday. She hesitated a bit but still took my request. I called Wed 6 pm before they closed to see if it was ready. Left a vm, and I got no response. I get a text on Thurs, but I'm already out of town. When I came to pick it my order after the weekend, the lady tells me it was my responsibility to physically come in on Wed and check myself. No apologies. No consolation for not meeting my request. Update: Mr. Choi called to apologize and offered to help settle the negative experience. read more

The best. I have brought at least 10 pairs of pants here to be hemmed and shirts weekly to be cleaned. CJ and Choi are super friendly and helpful. They got everything done exceptionally quick with great rates for the work that's being done. I would recommend this business to anyone and everyone, Thank you so much. See you guys soon. -James read more

Rosewood Cleaners - Location - Sewing & Alterations Near Me - Pleasanton, California

Was looking for a new cleaners as I recently moved to the neighborhood. To test them out, I gave a few dress shirts for getting them washed and ironed. I actually do a better job myself than the so called ironed shirt they gave me back. read more

Rosewood Cleaners - Dress shirt after they ironed - Sewing & Alterations Near Me - Pleasanton, California

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I came here after looking nearby for a dry cleaner that could clean my bridesmaid dress and S's two piece suit and dress shirt. The bottom of my pink dress was literally black from people stepping on it and who knows and S's blazer had drinks spilled all over it. We didn't want the stains to set in, so I went in two days after the event to Rosewood. It's a very convenient location, across the street from Trader Joes and in the same plaza as 99 Ranch. I used their first time customer coupon of 20% off. There was some resistance to it at first, but the employee gave it to me. A week later, I got a text saying that my dry cleaning was ready for pick up. I went to the cleaners and examined the clothing. It literally looked brand new! I was pleasantly surprised and would not hesitate to come back here for more dry cleaning. read more

Rosewood Cleaners - Sewing & Alterations Near Me - Pleasanton, California

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Brought my wedding dress and some of my blazers here and they came out great! The pricing was good for the service. I will definitely be bringing my work clothes here to be dry cleaned. read more

I appreciate that this place was able to do a one day rush to get my garment dry cleaned in time before a trip. Good customer service, they send you a text reminder that your dry cleaning is ready for pickup, and easy to find location with a ton of parking spaces. read more

CJ is awesome. Always fast and efficient. Never had any issues with my garments. Staff is very friendly.

Last minute prom date needed a tux dry cleaned. Rosewood Cleaners, who are always friendly and accommodating, turned it around super fast! Thank you again:) read more

I had terrible alcohol stain on one of my favorite t shirts from a night out. Brought it here and prayed for the best... they were able to successfully remove the stain and it looks good as new! Great work and great customer service. Will be returning! read more

Rosewood Cleaners - Sewing & Alterations Near Me - Pleasanton, California

My go-to dry cleaning spot. Every time I have gotten my clothes cleaned here they do a fast and high quality job.

Fast and friendly, they really did a great job! I brought my suit in on a Saturday and they told me it would be ready by Thursday, but it ended up being ready Monday, only 2 days after I dropped it off! read more

was a loyal customer since 2021 but prices have gone up over 50% and I just can't justify the expense anymore. will look for something more affordable. an indian 2-piece garment (embellished too and regular pants) used to be around $19-20 and now costs $28.90. read more

Pleasant experience and quick turnaround. Had a suit to be dry-cleaned for wedding that they were able to return in 2 days.

I will start coming here again! Assuming she is the female owner and was so good. She fixed my zipper that was stuck within mins and didn't even charge me. How honest is that! I used them before for laundry and service and prices are always reasonable. Still good hard working mom and pop shops like this. read more

I had to attend a meeting and my regular uniform shirt was looking a bit tired. I had a spare uniform shirt but hadn't had time to have my name tape sewn on. I looked on yelp and saw that Rosewood Cleaners could do minor repairs. I had time, so I drove by. When I went inside, there were no customers and one employee working in the back. She had a radio on for background noise but it was not excessively loud. After waiting for a couple of minutes with quiet hellos, I finally raised my voice and startled her. I tried not to but you know how that goes. She came out and I asked if she could sew on a name tape for me. She told me to show her the shirt and the tape first. She looked at them and asked me how I wanted the tape mounted. Different agencies can have different policies on how to center the tape to the pocket, how high over the pocket, etc. After I showed her, she asked when I wanted it. I gulped and asked her if she could do it right now? Please? I wouldn't want to say that she gave me a dirty look but I don't think it was the answer that she wanted to hear. Yet, she went straight to the sewing machine and started selecting the thread. I stepped outside before she could grab a pair of scissors to throw at me. When she was done, she called me inside, showed me her work to make sure that I was satisfied. I told yes, thank you and how much? She did not hesitate and said $12. The place where I have my uniform pants hemmed charges $15 a pair and it takes a week. $12 for instant service was more than reasonable. Thank you Rosewood Cleaners for taking care of me. Hopefully you won't lock the doors the next time you see me coming, but I promise to give you more time! read more

Rosewood Cleaners is definitely the BEST dry cleaners around. Every time I collect my dry cleaning it's like taking new clothes home! The dry cleaning is truly exceptional here. I discovered Rosewood Cleaners in 2020 after my old cleaners shutdown due to the pandemic. From the first day I brought my cleaning here, I felt at home. The owners are very friendly and I'm always at peace that my clothes will be cared for to the utmost. They also do brilliant tailoring. I'm so glad I discovered these wonderful cleaners. Oh and an added bonus: They are in a lovely clean location. read more

I come to Rosewood Cleaners for all of my dry cleaning needs. The rates are reasonable and the turnaround time is fast. I trust them with my suits and my wife's dresses, and we have only ever experienced the best of service from them over the last four years. The team is so friendly and professional, and my faith in their work is the reason that I come back even after moving away. read more

Always great job and customer service! My only dry cleaner to go! They carefully take care my expense clothing with very reasonable price! Highly recommended! read more

Got my white shirt dry cleaned. It as I expected. Owners are straightforward and nice.

I had a great experience when visiting here! They are super kind and respectful. I came in to dry clean a coat, I was on a time crunch and asked if they can finish up a little earlier and agreed. read more

Great job at alternating my dress for my son's wedding. She had to shorten the dress by 11" without affecting the sequin pattern. read more

Rosewood Cleaners - Before - Sewing & Alterations Near Me - Pleasanton, California

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I went to Rosewood Cleaners to have my cheongsam pressed and two of my husband's suits dry cleaned. I went here because they mention online that they're organic and they're in the Tri-Valley. Parking was easy and the lady who helped me was friendly. There's a coupon on their website that you can use as well if you're a new client. The turnaround time was pretty quick and I'll definitely come back for any dry cleaning needs. read more

Rosewood cleaners has been a lifesaver, not only once but multiple times. They were able to get me in for a rush service. They have been doing an amazing job with dry cleaning services as well! I highly recommend them. read more

Update: After an initially undesirable outcome, the owner took extraordinary steps to make things right. I was able to get my suit jacket. I appreciate the effort that the owner gave so I can have it back. It was an unfortunate set of circumstances, with fault lying in multiple parties, including myself. Thank you again! We will do business again. The original review remains below, but I have changed my rating of this business to reflect my new opinion. read more

I have used Rosewood Cleaners for dry cleaning in the past and they have always provided clean, high quality service. I recently found myself in urgent need of an alteration to a pair of slacks for a wedding. Despite being very busy, they were able to make the alterations and get them back to me in less than 24 hours. They look great! I really appreciate the great customer service and highly recommend them for both dry cleaning and alterations. read more

The team is so friendly and professional. They gave realistic turn around times and delivered exactly what was promised at a great price. Highly recommend. read more

Brought in a bridesmaids dress and a summer dress, was able to complete the alterations within a week. Quick and easy, love them!!! Will be bringing all of my alteration needs here! read more