Quick response. Repair was timely and done well. Repair technician was friendly and considerate. I…read morewould highly advise this company for any garage needs.

Timely same-day service for a broken spring repair. They noted a few other issues with the door…read moreand tried to sell fixes for those too. They were a bit pricey in my opinion and I felt they were trying to upsell me with repairs that I didn't need, taking advantage of the fact that I wasn't home and information was being related to me through another family member.

Had two doors serviced. They were long over due. The job couldn't be completed in just one day but…read morethey were back the next day with replacement parts. Had two new openers installed. New springs and hinges on one door. New controllers and remotes. The guy was there all day but did a great job. Not the cheapest in town but quick, professional and quality equipment.

The good, you can get them to Come out quickly and they did…read morethe job. The bad, they try and upsell you the minute they walk in the door. I had one spring bad and they replaced both and took my good spring with them which makes me wonder if I didn't get someone's used spring. I thought they were expensive also but I needed it done so I was stuck. I knew it was a spring because we had them replaced before and you could see it but they wouldn't give you an estimate until they got there. I'm not a fan of being at someone's mercy.

These guys were outstanding. I called about a broken garage door spring, and the technician showed…read moreup in under 40 minutes--super fast response. He knew exactly what he was doing, fixed the issue quickly, and made sure everything was working perfectly before he left. Highly recommend if you need reliable garage door repair.

Excellent and fast service. Flexible on timing and worked with our budget....highly recommend!read more

Totally fantastic service. Tyler was our technician and he is a total pro and craftman. Did all the…read morelittle extra things and was very educational in the work as he told us about the repairs. Great job by Tyler - awesome tech!

When our garage door got off track and needed repair, I checked YELP for a highly rated contractor…read moreand found Five Star Doors. James, in the office, was very friendly and accommodating and scheduled our appointment at a time convenient for us. The repairman Tyler arrived on time, having called ahead to alert us of his upcoming arrival. He was quick and efficient about resolving the issue. He explained the problem and answered our questions about future maintenance. Like James, Tyler was very friendly. He obviously knew his stuff and took pride in his work. For these reasons, I highly recommend Five Star Doors. A big thanks to James and Tyler.

This is my second review and would like to praise this company on their efficiency, knowledge,…read morepromptness and straightforwardness! Chis came out same day , matter of not even an hour after I've placed the call . I was always looking for reliable service and now I found one ! I am highly recommending this company for any garage door needs ! Thank you Chris and Proper Garage Doors . Found yourself customer for life .

Do not use! Took 6 times to complete a 1 day garage installation. Extremely disappointing…read moreexperience! I would absolutely not recommend this company based on my experience. What should have been a simple garage door job turned into a ridiculous number of problems, return visits, and time I had to take away from work. First, they tore down my weather stripping even though they were NOT supposed to touch it. While doing that, they scratched up the aluminum around my garage door. They then had to come back to replace the weather stripping and repair the aluminum they damaged. When they replaced the aluminum, they installed the WRONG COLOR, so I had to schedule ANOTHER appointment for them to come back and fix their mistake. Then the garage door started making noises, came off the track, and almost fell. Yet again, I had to arrange another service call to have them come out and fix it. As if all of that wasn't frustrating enough, they also completely NO-SHOWED for one of my scheduled appointments. I rearranged my schedule and made myself repeatedly available for appointments--all of which were only necessary because of their own mistakes. After all of these issues, I asked for a reasonable adjustment to my bill. Considering the damage they caused, incorrect repairs, repeated service calls, no-show, and the amount of my time that was wasted, I don't think that was an unreasonable request. Instead, I was extremely disappointed with their response and lack of accountability. One mistake is understandable. This wasn't one mistake. It was problem after problem after problem. When you hire and pay a professional company, you shouldn't have to repeatedly take time off work so they can come back and correct damage or mistakes from previous visits. I gave them multiple opportunities to make things right and I was extremely kind and patient throughout it all. Unfortunately, based on the workmanship, inconvenience, and way my concerns were handled afterward, I cannot recommend this company.

Yeah... I guess their "service" only applies to installations they do? I contacted Apple GDS about…read morean install I did as a DIY that is off balance & I can't seem to get right. The generic number then had Apple GDS call me & they set up an appointment for same day, then called back to say they can't service a door installed by another company & cancelled the appointment. So... where is the service?

I'm looking to buy 2 new garage doors and lifts, gonna drop $5000. I tried to call these guys, but…read moreI got 'Your phone number has been flagged as spam, goodbye." Then I sent them a request for quote through their website, and also got ignored. It's been 5 days, where I've gotten quotes from three other companies that apparently want my business. . They may be great, but they never gave me a chance to find out.

My old, rusty garage door finally gave out a few weeks ago when the spring snapped with a loud and…read moreglorious BANG!!! Suburban Door was very helpful in the entire process, making good recommendations while still not making it a hassle to be budget conscious. Their staff came out for an estimate the next day and the new door was installed later that week. I am 100% satisfied so far with my new door. My house looks great with it! I noticed that they also sell entry doors here. I will likely be returning in the future to check these out. I always like supporting local business and this seems like a top notch one.

Awful experience. Having garage door issues. Didn't even look to see what was causing the issue…read more Just kept upselling a new garage door. Charged me $80 for literally nothing. I paid for a sales pitch without him even really looking at the door. Had to call another company just to get actual answers Do not use this company

This is in response to the owner's message (Noam) from my original review where he states, "reach…read moreout so we can resolve this financial matter". I left more than 10 messages and even one recently after he posted his disingenuous response and he never called us back. He has no intensions of calling us back and fixing this and resolving the warranty that he claims his business offered us on the receipt. Buyers DO NOT work with this company. Don't make the same mistake I did. Work with a reputable company who stands behind their work and their warranty.

I called them to replace my broken garage door torsion springs. After checking with their…read moretechnician, they told me $299 including 2 springs. Then the technician came and said $249 per spring total $498. I was in a hurry so OK whatever. After it's all done, he said adding $99 installation fee to it, the total price + tax is $646.80. Does it sound like a scam to you!? I know the price went up but a few years ago when people quote me a similar job say $300 and that's the final price. Just be aware about it before you rejecting others with quotes higher than $299. $299 seems like a good price but people use it to trick you into rejecting other honest businesses. The tech also put a sticker on the wall said 24/7 Garage Door Experts. So, I really don't know which one is their real name. Just be aware!

When I had a concern about a garage door installation, Mike Himself came out and made some…read moreadjustments and reset the opener codes for me. Basically follow up and he will take care of you.

Mike is a great professional door installer; he is very honest. I would recommend him to anybody…read more He gives the best estimates then other people. Great customer service. I will call him again when I need another door.