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    5 Star Movers

    1.6 (25 reviews)
    Open 6:00 am - 11:00 pm

    Services - 5 Star Movers

    In-state moving

    Out-of-state moving

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    Minus the art, tvs, and we cleaned off the shelves.
    Kerra K.

    Worst move possible. SLOW MOVERS AND EVEN WORSE CUSTOMER SERVICE. THEY WOULD NOT LET ME PAY With my CREDIT CARD. THEY SAID THE CREDIT CARD WAS DOWN. CASH ONLY. Sounds like bologna!! Worst movers I have ever used. What a nightmare. Let's start with that I told them I reserved the elevator controls at 8am-10, then the other building from 10-12. I was organized and had everything ready for the movers. The furniture was taken apart (tables, bed, sectional) table was already bubble wrapped and washer and dryer we disconnected ready for transport. I moved the night stands and a small chair to the living room then the bed takes apart on its side in the bedroom. This was a snatch and grab operation ready to move out at 0800. That was scheduled at 8 o'clock in the morning. When they didn't show up the company called up at 10 o'clock saying that the drivers on the way to the pick up address got pulled over and TAKEN TO JAIL FOR MULTIPLE WARRANTS. That makes me extremely uncomfortable from the start. The new crew arrived at 11:30am which made us miss the elevator control time. The new last minute crew which I've nicked name (OLD AND SHORT. Hispanic bunch and only 1 spoke English ) came in and looked at the rooms (1 bedroom,1 bath 700 sqft apartment) we let them get to work and went and dropped off our 3 flat screen tvs to our new apartment which is just around the corner from our old apt. We picked up our keys and dropped the tvs and came back to the old apartment right at a hour time. The movers had only packed my mattress/box springs and night stands. Needless to say with out us there they took their sweet time. It took them 2.5 hours to pack up the whole apartment. It's a 20 second walk at the old place to the service elevator which was right in front of the loading area. I called the apartment service and talk to shante and told her that they were very slow and there's no way that it should take that long. She called the drivers and made a bunch of excuses which were all false saying the elevators were slow and the walk to to elevators. The new apartment is 2 lights away. By google maps it's 0.5 or a 3 min drive. From the loading zone to my new apartment there is a longer hall way but a super fast elevator. "Short" the mover would move in 3 boxs at a time on a huge dolly. I called and talk to the office again about the speed and loads he was bringing in. Needless to say it helped because they unloaded the truck at a slightly higher speed and they were finished in 2 hours. We noticed when we were reconnecting the washer and dryer (which they moved into place) that the washer had been dented in the transport. They take no responsibility for a 1500 washer they just dented. Shante was calling us but she was in a loud environment (she was at a party) so the moving owner or supervisor had called us and only gave us a discount of 40 dollars. Because of their tardiness I had to pay a 75 dollar fee to my old apartment because I was not ready to vacate the apartment by the end of the Business day 5pm because I had to go back and clean the floors from the move. Would have never happen if the movers were on time and hustled to complete the move in a timely manner. I emailed 5star been showing them pictures of the apt packed and ready to move, and a video 23 seconds long long showing of the hallways and loading zone they had a travel to the elevator. evidence that what they were saying is false. It would have been faster if they were on time. The movers got called in on their day off and milked the clock. All they gave me was a lame excuses and bad customer service!!! Worst company ever. Warn your friends to never use 5 Star Movers.

    Nice scratches. No response from the owner. They SUCK

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    9 years ago

    Excellent .... would highly recommend .... honest movers and they work fast and hard and make every step count

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    Metro Moving Company - Metro Moving Company LLC - Dallas Texas

    Metro Moving Company

    (91 reviews)

    Northeast Dallas

    My daughter had a good experience with this company, but mine was straight trash. They knew the…read moremove was from a 3rd floor apartment to a 2 story home. They had one young guy named ARMANDO and two old men and one with a handicap. The young one in charge ARMANDO has the biggest attitude problem and wanted to argue with me and make smart remarks. He has an issue because I called and complained about his attitude to the office, so he further displayed one. His attitude changed once he saw there was men around and that I was a female on her own. After I complained, the office kindly stopped answering the phone. Save your money and go some place else because a normal 5 hour at most move and my previous movers did it in 4 hours moving from a house to the 3rd floor apartment has taken 7 hours. DON'T DO IT!!! I HAVE NEVER DEALT WITH POOR ATTITUDE WHEN I'M PAYING FOR A SERVICE!!!! AGAIN DON'T USE THEM AND SAVE YOURSELF A HEADACHE, BEING DISRESPECTED AND A LOT OF MONEY!!!!!!!!!'

    Wow what great service from Metro Moving Company. We just moved from a 4 bedroom into a 5 bedroom…read moreand had a 75 mile journey and these folks did an awesome and efficient job to say the least. Marco worked with me over the phone and discussed all the variables involved in detail and explained the process and fees associated. The prices were extremely fair and confirmed the move. On the day before the move Marco once again confirmed the move and on the morning of the move they called to advise us they were on their way. They arrived on time and brought the larger truck as I had ordered since we have extra "stuff" with all my children. We had boxed everything ahead of time and had most of it in garage but not all. They had the garage loaded in about 20 minutes. I was amazed at how quickly and delicately they got our washer and dryer from upstairs down to the truck. Everything was loaded in under 2 hours as Marco had suggested in the quote. The movers made it to the new house without incident and were quick actually beating us in our cars. They got everything moved into the new house without any issues and couldn't have been nicer and more efficient. They wrapped the items needing it and taped up drawers etc... I'm sorry I do not remember the names of the crew that did the move but they busted their butts with all our "stuff" and handled everything as promised... thank you Marco and your staff!! We will use them in the future and I highly recommend them after our experience.

    DG On The Go Movers

    DG On The Go Movers

    (1 review)

    Lake Highlands

    DG On The Go Movers went above and beyond! We drove a loaded…read moretruck across Texas and needed a crew on the other end just to unload. DG On The Go Movers were exactly what we needed, and then some. To make things complicated, the freight elevator at our new apartment building was down on the day of the move. Instead of leaving us in a tough spot, they rescheduled for the very next morning and showed up ready to get it done. That kind of flexibility and problem-solving is rare, and it made all the difference. The team was fast, efficient, and handled everything with care. After a long haul across the state, the last thing we wanted was to see anything damaged, and not a single item was. The crew was friendly and professional the entire time, which made a stressful situation feel much more manageable. If you need movers who are reliable, adaptable, and genuinely good at what they do, DG on the Go Movers is the team to call. Highly recommend!

    From the owner: At DGonTheGO Movers, we make moving smooth and stress-free. Our faith-based, family-oriented team…read moreis dedicated to serving with integrity and care, treating your belongings as our own. From local to long-distance moves, we offer flexible services—packing, unpacking, and more—at transparent, affordable prices. With attention to detail and personalized service, you're not just another client; you're family. Let DGonTheGO Movers handle the heavy lifting so you can focus on settling in!

    5 Star Movers - movers - Updated May 2026

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