Wendy, after sending you my dispute, you did not even acknowledge receipt of my email. After 2…read moredays-I wasn't going to blow up your email so I decided to just post a review. I didn't need documentation for why the deposit was taken, you already provided the full inspection report, remember? In my email I wasn't even arguing the fact that, because of wear and tear some of our deposit would be kept. That is only fair and I am honorable so I didn't mind that. But more than 50%?! if that was the case, I would not have paid for professional cleaning and replaced all of the lightbulbs, filters, patched up all the holes and touched up the paint. Because the 60% of my security deposit would've covered all of that. This saddens me because we had a great relationship with our landlord. We even had a great relationship with the prior property management. You guys only started managing the properly about a year in our last six years and the experience was not a great one. This is why my REVIEW.

In regards to Wendy Beaty, Avoid this property management…read morecompany at all cost. She will play nice like she is your best friend until you sign on to the property. Then she will just ignore you or completely dismiss any of your concerns as a tenant. When we were finally able to move out, getting any of our deposits back was a nightmare. We left the house remarkably clean with no damages to anything. (I have attached the comment from the move-out cleaners stating is the best/easiest clean they ever done. My wife and I called, texted, and emailed Wendy Beaty several times with no response even after the 30 day grace period, Until she sent this short disrespectful message.( see attached). When we finally did receive our deposit back, it was only about half the original deposit which was $3,350.00 with false charges of finding dirt and cleaning the carpet which was clearly done already.

Orange Realty Group has been great to work with they are responsive, professional, and easy to…read morecommunicate with throughout the process. Their team is organized and attentive, and we've really appreciated working with them!

We've been working with Orange Realty Group as a vendor partner for about six months now, and they…read morehave been absolute professionals to work with. Communication is always quick and clear, work coordination is seamless, and payments are always prompt and on time. As a mechanical contractor, we truly appreciate working with property management teams that are organized, respectful, and reliable. Highly recommended! -- Revere Mechanical Team

Alice is always very courteous, professional, and nice to us. She responds and gets all my…read morerequests asap. I recommend Alice as One of a Kind Team Lease. You Rock Alice!

This company is by far the best in NV.. Nicole and Camille have been fantastic to work with!!…read more I recommend them to everyone!!

If this could be -0 it would be…read more Copying/Pasting my google review here to & will be filing a complaint to Real Estate Division after this. So money hungry even if you qualify for 3x's the rent they want to see what you currently in real time know what you have in your bank account before even running credit ! Kimberly spent hours asking for way more information into my billing matters outside the fact we could afford it. Filed 3 applications for $85 ea. Not running my credit BUT have the nerve to deny because they couldn't have access to our banks account (no bank will have a statement for current month) so we sent screen shots & soon after it was denied. SHE NEVER RAN THE CREDIT & per Nevada Law if the credit isn't ran we need a refund! There was so much confusion on what they were asking from my bank account with verifying we qualified & still asking for current bank info like my saving. We already applied to another home & approved for 2375 (way more than this one which was: 2200) The ONLY reason why we didn't get it was because of 1st come , 1st sever. They didn't even go through half the extent Kimberly was asking for in all our banks. We were confident about this with Kim/eleanor especially cause it was cheaper than what we were approved for 1st. I'm just trying to rent not take a loan ! I asked so many times before the denial to call me & trying to call her not answering it at all like literally not acknowledging it , like I never asked for a # to call so we can understand WHY does she need more banking info IF SHE ALREADY HAD STUBS/STATEMENTS we can afford 4xs the rent w. 3 applications! She never responded & we all sent screen shots from our banks (because you can't get it for the current month) she send a denial for no proof of income BUT SHE SAID WE QUALIFIED & NEVER RAN MY CREDIT (again we have an whole email chain) HOW CAN YOU EVEN DO THAT?? Of course soon as the denial came she stopped all communications. I will report complain do whatever until someone address this professionally & become accountable! Eleanor made it seem like she could make it work & Kimberly was asking us to show the $$ before even checking out We know this isn't right due to our previous home approval process for something way more them & we understood why & didn't ask for an application refund That's how I know this wasn't right. They thinks it's just a review welll they met the right match ! & this why people house is on the marketplace right now / will not sell !

if I could give zero I would. husband and I rented a property managed by 1st priority, Duc Lu was…read morethe agent. we lived there for 2 years. during that time it became clear the owner was too cheap to make needed repairs and we decieded to move. when we left we cleaned the place from top to bottom. we filled all the nail holes and touched up what we could. in the end Duc informed us he was keeping 750 of our security for touch up paint and landscaping. 550 for touch up paint to be exact. first the home was not painted when we moved in. we did not do excessive damage and the previous tenant was there at least a year but my search shows approx 2-3 years. so in 3-5 years the home was not painted but we should pay 550 for touch up paint? also I would love actual proof of what was done to the landscaping when I have taken pics since we moved and nothing was changed. the kicker is the home was listed two days after we moved, meaning it was rental and show ready. it was on the market 9 days, rented and tenants have moved in all in a total of 21 days... so please explaint to me how keeping 750 of our security was even justified? when we moved in there were nails in the wall that were just painted over, when we left we patched all the holes. we left the place in better condition then it was given but it is not our responsibility to paint and make it ready for a new tenant. guess we will take the legal route and let them expain to the court how a home not painted in five years is the responsability of the tenant not the landlord. so if you are thinking of renting from them, I would think twice as this could be you in a few years when you move out.

We worked with Mick while looking for our new home. Really nice guy, super laid back. Really…read morepleasant to work with. He actually took the time to show us the home on a holiday weekend, as we were running out of time to move. Prior to this we had a few really bad experiences with other managememt companies (one declined us without even running our credit, others were terrible about returning calls), I will admit I was skeptical. We loved the house and moved in about a week later. It had been vacant for a while, and during the move in, our AC went out. At first I thought it was just because the house was wide open unloading the truck, but when it stayed hot after I knew there was a problem. I contacted the after hours emergency line (it was pretty late) and spoke with Chrissy. She was honest and told me she wasn't 100% sure she could get someone out on a Sunday, but sure enough 1st thing Sunday am, I was contacted by the HVAC company they use. Before it even got hot, they were here and my AC was fixed. OUTSTANDING response time. So far my experience with them has been great. I will update as we get further along, but this was a great way to start a PM/Renter relationship. I would DEFINITELY recommend Homewood to anyone looking for a rental home in Vegas.

I've worked with Homewood assets for 8 years now, and have had many very positive experiences…read more Deanna has been very thorough in all her interactions with me, and has always gone the extra mile to help me out. Homewood Assets came highly recommend to me, and I understand why from many years of experience. She gets the job done, and always is helpful.

Wish I could leave less than one star. I occupied a property…read morefor 45 days and was greated with outlandish claims stating I had 6 additional occupants with no evidence to support the claim and then after moving out in that short period they not only kept the security deposit but also created an invoice stating I also owed money to them. I met the construction crew they hired on site and the construction crew stated they were fixing previous damage that was not approved in an invoice before I moved in but now has been approved and additional damage claims were created to charge me. Horrible company, stay away at all costs.

**Avoid This Property Management Company at All Costs**…read more From my experience dealing with property management companies, this one is by far the worst. If you come across them, **run the other way**--they will cost you money and endless headaches. Once you're locked into a lease, say goodbye to your deposit. They'll find any excuse to charge you for items you didn't even know existed. Maintenance emergencies? Unless someone is dying, you'll be lucky to get a call back by the next business day. They claim to be professional, but their move-in inspections are a joke--missing major issues that they later charge **you** for when you move out. This happened to me--I was forced to pay for damages that weren't my fault. **If you still decide to rent from them, take extreme caution:** Spend hours filling out your tenant check-in form. Document every tiny flaw in the apartment--no matter how small. Take photos of everything and send them immediately. Report **every** imperfection: a loose screen? Call it broken. Slight paint mismatch? Report it as unfinished. Any tiny hole? Mark it as wall damage. They use contractors who will **gouge you** with outrageous charges for random things--and at the end of the day, it's **your** money, not theirs. If you've had a similar experience, share it everywhere. People deserve to know. Just one example: Pics 1 & 2: Taken before I moved in (from a rental portal prior to my lease), showing the issue. Pic 3: Displays the same damage they later charged me for after I moved out. This damage was there before I moved in--I noticed it later too. Judge for yourself.

We've rented through Guardian for almost 9 years. Paul, Danielle and Ana the office manager have…read morebeen so patient with us even through hard times. The times we've needed maintenance they've been right on it. Their vendors have been really good and usually easy to deal with. They stay on top on pest control so we haven't had the kind of bug issues so many rentals have. We've had our rent raised but only twice and only when the whole neighborhood went up too high to justify them not raising it. We're still a little below the neighborhood average and really appreciate that. We hope to continue renting through Guardian for a while.

I am the trustee for my mother's trust. She owned a condo in Las Vegas. When it came time to sell…read morethe property, I was referred to Danielle. I live in California and never met face to face with Daniell or Paul. All of our transactions were text, email and phone conversations. Paul did the necessary work to make the condo 's condition market ready. His work was fast, efficient and met all of our expectations. Plus. he was a pleasure to work with. Danielle stuck with me through two sales that fell through and then Paul went to a conference in Northern California and. in conversation with a vendor, learned said vendor had a son looking for a place in Las Vegas. The rest is history. The team Danielle has surrounded herself with are very professional and once the offer was accepted they marched through the process. I am in their debt and my siblings and I are very thankful to have found Danielle and Paul Gallant.

Top Notch is by far the best management company in Vegas, it honestly takes pride in serving its…read morehomeowners and the residents that occupy their homes. I have never seen more professionalism and courtesy shown by an broker. Rina is a great person who knows maintenance and is very attentive to the needs of the residents. Prompt service and great customer skills equals a successful company who takes care of its clients. Strongly Recommend Top Notch to anyone in the rental market!!!! --

We rented a condo from Rina in May/2017 and the move went smoothly but unit was far from being…read moreready. Washer did not work (broken to present day), many fixtures are missing or rusty and patchwork on second bathroom is shoddy. Last spring we found out Top Notch had merged with LSI PM and we were not offered a lease renewal. Now we have to move because owner wants to sell condo and 30-day notice caught us off guard.