The tech was very honest and explained the issues in a way that an average person could understand…read more The price was phenomenal! The ongoing plan for maintenance was completely affordable. The technician knew what we needed, priced accordingly, and recommended hold off work on other items that really were not needed at this time... not up-pricing or over-selling. The work was great quality and did a fast/good job. Their quote for parts/labor to install a water pressure valve and expansion tank was the lowest of 5 bids... and we definitely got our money's worth. We will certainly use them moving forward.

They changed me 610 for a job that other plumbers do for 265 and left my shower leaking. Terrible…read morework service and prices

I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

A few weeks ago we had Ryan from Air Stars out to perform an annual service on our HVAC. He…read morediscovered that our unit was icing up (we already knew it was on its last leg) and we decided to bite the bullet and replace it. They didn't charge for the service call and had an estimator, Omar, out here the same day. He laid out all the options and we chose our new HVAC. They scheduled our install for the following week, which is unheard of in this post-pandemic world. Randolph and Bryan showed up on time and were quick in their work. They completed the install and clean up by early afternoon and took measurements for a new custom door to cover the HVAC system. Today Andrey came to install the custom door. He was also quick, efficient, knowledgeable and friendly. In fact, everyone involved from start to finish was top notch. The entire process only took three weeks, as compared to five months to replace a broken garage door in 2021 and a year to replace our kitchen in 2022. We already trusted Air Stars because we had them install Mitsubishi ductless units 18 months ago in our granny unit (to replace baseboard and wall heaters and to add A/C). We are very pleased with Air Stars and would recommend them.

I spoke with Omar about a year ago and had them service my unit. At the time I was selling my home…read moreand downsizing so cost was a huge factor for me. Their prices were very reasonable and the service was prompt and professional. The sales process felt a little drawn out, and I was not interested in spending more than necessary. Over all I would definitely recommend them.

I purchased a new Delta kitchen faucet and asked my hubby to replace it, but he felt it needed an…read moreexpert. I called a few plumbers, several turned me down because I didn't buy the faucet from them (ugh) but these folks came to my rescue. Larry (I hope I have the name correct) showed up, and he was accompanied by an assistant, and they had the old faucet out and the new one in in less than 30 minutes. So fast, and great work. They wore masks, were very respectful. I thought the price was fair, especially considering how many plumbers had refused to help me. I would call them back anytime I needed a plumbing issue. Very good people.

We had Forbes plumbing come out 3-3-2021 they charge me $120 to look at my well and do a diagnostic…read moreon what was wrong with that. Conclusion after 30 minutes I was told that everything had to be replaced the electrical the pump everything he sent me an estimate for $5179. I called Richie Boone out 15 minutes he found the problem and it was a little park that is $15 I have my water I have everything. I called back requesting my money back the person on the phone said she was dispatch only and she kept talking over me so I called back later same person answered the phone and kept asking me questions on exactly why do I want my money back yada yada well if she's dispatch and she didn't want to know what the problem was when I called the first time in the daytime why is she asking me now talking over me talking loud wouldn't shut up I could not get a breath and if I wanted to finally I was screaming at her to be quiet so I could talk I ended up hanging up on her I will not use this company they would've gotten me for a lot of money unnecessarily!

I have used their services three times. Always on time, always respectful of property and goes…read morebeyond what I would expect from plumbing services. TJ is very thorough in his work and he takes his time to explain the procedures, as well as offering suggestions to prevent issues from recurring. His prices are fair, but never hesitates to suggest low cost options. Highly recommended.

From the owner: We specialize in plumbing read more

This is the second time I have used Legacy Plumbing in Dallas, Oregon and I have not been…read moredisappointed. Erik was Professional and prompt. He doesn't clean out drains and that's fair enough, replaced a bathroom sink, fixed a leak and re-routed a drain pipe to the garage all for a good fair price! Thank You!

From the owner: Legacy Plumbing LLC is a family-owned business with a desire to serve our community's. We…read morespecialize in residential plumbing services as well as commercial plumbing services.