My husband and I stayed at Kaleido for a month this winter and loved it! Walked to swim at Barton…read moreSprings most days, headed to all the walking paths, etc. The house was super comfortable and quite spacious - so much so that we already booked for the same month next winter. Thanks to Cynthia and Peach for equipping the home so well, and being so responsive.

Had a wonderful time staying at the treehouse, during the summer! We stayed for a month and loved…read morethe ease of walking to Barton springs and zilker park. We went almost every day!! The place comes with everything you would need from face wipes to towels to an umbrella. Overall, a great stay with a huge master bed and nice kitchen to cook in. And the location can't be beat especially being within walking distance to events like blues on the green. Already miss it!

NEST vacation rentals is great! Loved their professionalism and enjoyed my stay at one of their…read morehomes! Would recommend

Just moved to Austin from Seattle WA and my family and I needed to stay in temporary housing till…read morewe find a house. My husband was given a referral to call Residology to furnish our apartment and after our 5 day road trip from Seattle with two teenagers and a hamster we couldn't have had a better welcoming. I loved the way they decorated our apartment. Felt like home immediately. They provided everything we would need and told us all we had to do upon arrival was but groceries.

I used Residology for temporary housing during my stay in Austin. The place felt like a home away…read morefrom home. I was able to settle in immediately in my furnished apartment! What's even better is that they promote eco friendly living. Would definitely recommend if you need corporate housing, relocation housing or just seasonal/vacation housing!

I had the displeasure of working with Lucas the owner of this company. I originally booked through…read moreAirbnb for an engagement party that was fully agreed upon for the last month. He called us the other day and said that somehow a wedding booked through VRBO had been automatically canceled and was booked for the same day. Next, he told us that we could make whatever decision we wanted because it was our booking confirmed through Airbnb. He also offered to get us somewhere similar at half the price but sent two Airbnbs that we didn't like and called it a day. Later that evening he said he was going to cancel our booking because the wedding already had "several VRBOs booked nearby, 12 caterers and 60 guests with a good chunk coming internationally."

Excellent partnership experience Our team at Smakota…read morecatering had the pleasure of providing catering for a networking event hosted at one of the Five Star Vacation Home Rentals properties. The entire process -- from coordination to execution -- was smooth and professional. The property was beautiful and well-prepared for the event, and the management team was responsive and easy to work with. We truly appreciated their professionalism and look forward to future collaborations!

Guest Spaces has been taking advantage of customers during the COVID19 pandemic -- They charged me…read morefor a "Guest Space" that I was unable to use because of the outbreak, not because of choice. Although it was made law that we could not travel, they still charged me $600 for nothing. If I could give this company a negative rating, I would. I understand they are a small company; however, they are still making money off of hundreds of people es expressed in an email I received from their "Concierge Team." This should be illegal as I did not want to cancel, I was forced to due to the circumstances. All of their customers should get their money back if they were impacted by COVID19. As a small business, they can apply for money from the U.S. government. I have no recourse as an individual.

***AVOID AT ALL COSTS***…read more Guestspaces is a shady slumlord style property manager. We booked one of their rentals several months ago in advance for the upcoming Formula One race in October and now, months later and after most places are fully booked up and prices have skyrocketed, they canceled our reservation. They are no doubt going to re-list the property for a higher rate as it's clear in reading other reviews, they're no stranger to price gouging. We will be appealing with Airbnb no doubt - just unfortunate as now there are extremely limited options available and everything has gone up immensely in price. Steer clear of dealing with this company at all costs - they will leave you high and dry whenever it is convenient for them. Thanks for ruining our Austin F1 trip, price gouger. *** also worth noting, the positive reviews here seem to be from people who's properties they manage - in other words, those who would benefit from their crooked practice of price gouging*** check it for yourself!

This company ruins family neighborhoods with no regard to the people who live around their party…read morehouses. They say no events, yet rent out a house to the entire track team at UT, or have giant bachelor parties. The UT track team started to blast music at 6am and could be heard miles away. Guests get drunk and have wild parties. They scream and curse while blasting music with very loud base. Multiple complaints made to Valerie Gray and all she does is block our complaints with no regard for our feelings and no resolution. There is no reason to have a Vegas Pool Party type stereo system in that back yard. They have two VRBO's side by side, which adds to the fun. They leave string lights on 24/7 that light up for miles around the house which affects our dark sky community. Nothing wrong with having a VRBO, but you need to set ground rules with your guests. You need to have a noise ordinance with your guest and make them understand there are family residences all around them. We are all being chased out of our own back yard from their VRBO's at 100 Sundown Ridge. Unacceptable. I know 7 different neighbors have complained and I know Valerie Grey ignores and blocks them all. Unprofessional to say the least.

From the owner: We are an exclusive upscale boutique property management company in Austin, TX with a reputation…read morefor outstanding hospitality and well-kept beautiful homes. At 512 Retreat, our goal is for guests to enjoy a seamless booking process, refreshing stay, and leave wanting to come back! We design our homes with the guest in mind and we are certain that our personalized touches, stylish interiors, upscale amenities, and customer attentiveness will leave you wanting to come back!

I rarely leave negative reviews, but this experience absolutely warrants it…read more From start to finish, the customer service was shockingly poor. Communication was slow, unhelpful, and at times completely dismissive. When issues came up, there was no sense of urgency or accountability--just canned responses and zero follow-through. Everything feels like a re-trade with them. Pet friendly? How about $2000 pet fee. The property itself was equally disappointing. The home was not clean upon arrival--something you would never expect from a company branding itself as "luxury." Basic standards were missed, and it felt like no one had properly inspected the home before our stay. After this experience, I took a closer look at other reviews, and honestly, I'm not surprised by the number of 1-star ratings. What is surprising is the volume of 5-star reviews, which don't align at all with what we experienced. It raises real questions about consistency--and whether those reviews reflect typical guest experiences. There are far better, more professional operators in Austin who actually deliver what they promise. This was not one of them. Would not stay again, and would strongly caution others before booking.

Terrible experience at 3605 Robbins Road. I rented a house on the lake, $4,000 for three nights…read moreover Fathers Day weekend. Not sure where to start. The service is terrible, after I booked I asked about the boat dock. They said the boat dock was not available to tie a boat to and asked if I wanted to cancel as an alternative with no refund (no idea why I would cancel with no refund). The house smelled absolutely horrible when we walked in, thermostats were at 88. The floor was disgusting, grimy, spiderwebs all over the stairs. The patio outside the back door was covered in spiderwebs, leaves and junk, like nobody had been on the patio in months. There was mold all over the chairs, completely unusable. The upstairs dock on the lake had construction material, lumber, saws, scaffolding covering the patio. The chairs (no cushions) stacked in the corner. I emailed asking if they could clean this off so we could use and they responded it was under construction (no apology or other concession, basically saying tough luck). The grill ignition did not work, I was able to rig it by pulling out the grades to make it work. The main photo of the listing had a trampoline float tied to the dock, that was not available during our stay. The house was nothing like the photos, was in terrible shape and Walker was extremely rude with me on basic questions about the house. This place is stealing from their guests because without the backstop of Airbnb, the guest has no options for refunds or repercussion of stealing from the customer. I will never rent from this place again.

Very unorganized...after playing phone/email tag with them, they sent a very young guy out to view…read moreour house. He spoke big, but not very professional. Then almost two months later the owner called and spoke as if this was the first time they had returned our call . Said he needed to schedule an appointment to view the house and I needed to look over their paperwork (had already had this exact same conversations with the first guy). Unlike the previous reviewer, I'm taking care of this months in advance of ACL and still had the same experience. I let the owner know that I felt like the first 2 hours of my time, with the first guy, was a waste of my work day. I believe they have potential after they get organized and humbled.

Maybe I just had a bad experience because it was close to SXSW and they didn't want my business but…read morethese people were pretty awful. I called, emailed, called, emailed and called again many, many times in an attempt to get our house listed with them for SXSW. I submitted pictures, as requested, and was told repeatedly that someone would get back to me soon. I asked if they were too busy to take any more submissions and said I was happy to choose another company if so, but they assured me that they were not too busy. In the end I never got past the front dest guy, who was apologetic but continued to be unable to get anyone to call me back. I wasted hours on these people. That is no way to run a business.