I cannot say enough good things about Victoria and my experience with Smart City! I've worked with…read moreVictoria for the past two years, and she has gone above and beyond every single time to help me find an apartment that actually feels like me. Apartment hunting is incredibly overwhelming and stressful, the options out there are endless, and a lot of apartments are deceiving, but Victoria somehow makes the entire process feel so much less scary and so much more manageable. She is patient, attentive, incredibly knowledgeable, responsive, and genuinely cares about finding the right home for me -- not just getting me into an apartment. I trust Victoria completely, which says a lot. I've sent her paragraphs of apartment requirements, questions, and probably way too many messages at all hours of the day, and she has always been incredibly patient and helpful. She listens to what I'm looking for, remembers the little details, and puts real thought into finding options that fit my needs. She has exceeded every expectation I could have had for an apartment locator. One thing that really stands out to me is that I ended up signing for an apartment that unfortunately no longer works with apartment locators. Even though Victoria wasn't able to be involved in the process in the same way, she has continued to be incredibly supportive and helpful. That really says everything about the kind of person she is. She genuinely cares about her clients and wants them to be happy, even when there's nothing in it for her. This was my second year working with Victoria, and the fact that I continue to come back to her speaks for itself. She has made what could be one of the most stressful parts of moving feel exciting and even fun. Victoria has set the bar incredibly high, and I would recommend her to absolutely anyone looking for an apartment in Austin. She is the first person I would send my friends, family, and coworkers to without hesitation. I'm so grateful for everything Victoria has done for me over the past two years. She is truly an incredible apartment locator, and Smart City is lucky to have someone like her representing the company. If you're looking for an apartment, ask for Victoria -- you will not regret it!

Jordan, was nice enough. But I had to give him the area I was interested in. He did very little…read morelegwork other than tell me what I already had found out. I gave Jordan the phone number to the management properly that I eventually rented from! I would not recommend Jordan or his company for two reasons. 1.) After explaining to Jordan what I was looking for a lower crime neighborhood and less transient people. Jordan recommended The Summit apartments where residents expressed numerous transient issues. (Jordan does not know the properties at all he is just in sell mode to get his commission) 2.) They, Jordan and Smart City, are just interested in "closing the deal" and have very little sway with the properties. They, Smart City, doesn't hit multiple properties. Smart city just pushes the properties on a preselected list where I suspect Smart City gets the most commission. The leadership cannot be that great if this is their business plan! Push the properties on their preselected list! Like I said I had to go to the neighborhood that I liked, 45th and Guadalupe, and get a flier from one of the properties and then call the properties listed on the flier. I ended getting the apartment on my own. DO NOT WASTE YOUR TIME.. Smart City only wants to close the deal and collect full commission on the least amount of effort on their part. I will not do business again with Smart City! Such a waste of time!

These people literally found me an apartment in 48 hours. Highly recommend another 10…read more The manager, Rich was very attentive and responsive to my needs. He made sure that the things that were important to me in an apartment he found. I am grateful.

Amazing company very reliable successful in finding a very nice home for myself and my family so…read moreprofessional

Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

Chase Coillins was my apartment locator. Quit on me after a week…read more He contradicts himself and absolutely not helpful whatsoever. He is always too busy to look for apartments for you and says one things and does another. Kept sending me to apartments that were way out of my budget after we have several conversations. He gives excuses for why this or that and is beyond unprofessional. Please do not use him if you use this company as your apartment locator. He is horrible. Be mindful! After a conservation with the owner and a new apartment locator assigned, I was beyond excited and satisfied with Miss Jennifer Nguyen expertise. She was able to find me apartment, not only approved the same day but in a perfect area and where I needed to be! I recommend using them and asking for Miss Jennifer personally as she was absolutely great. Her professionalism was fantastic and her services were top-tier.

I have worked with Michelle Morgan of One Place Locators twice and both times were awesome! She…read moreknows the city like the back of her hand, so she was able to steer me away from apartments that had super stringent credit requirements, onerous deposits and other things that would have been a waste of my time and money. With most apartments charging around $100 or more to apply, having Michelle know which ones to avoid is SUPER valuable. Michelle is incredibly easy to work with, honest, pragmatic and fast! This last move took about 5 hours from handshake to application. No driving around for weeks...no tour after tour...no business card after business card. We met on Tuesday before Thanksgiving (November 25) and spoke for about two hours with her showing me all the best options based on my needs. After, we drove to the #1 choice for me, did a tour, and then I signed the application and paid the fee. I took possession of the keys on December 4. Guys, that's really fast! If you want fast, easy to work with and insanely knowledgeable apartment locator, don't waste time, money or sanity; call Michelle Morgan at One Place.

I worked with Jason to both sell my existing house and purchase the next one. I will definitely…read morework with him again in the future & recommend him to anyone who needs a realtor! He's friendly, attentive, responsive, reasonable and doesn't hesitate to share his feedback, good & bad, or just for things I hadn't thought of. I was looking for someone with an experienced perspective, not just a yes-person, and that was my experience with him. On the selling side, some of my family had agents in the past who went unreasonably overboard with staging or bending over backwards for prospect buyers, and that was not my experience here, which I'm very grateful for. We dealt with a Prospect buyer/agent combo who were at times unreasonable, waited until the last minute to ask for things & where the agent didn't do a good job at managing their clients' expectations, and Jason handled a lot of those tougher interactions before I even had to, and was instrumental to getting us through close. On the buying side, he was a great guide & we closed without issues, in the neighborhood I was shooting for & within my budget.

Jason initially engaged with me regarding my rental, but ultimately refused to take it on after…read morewasting a full week of my time waiting for a property viewing. Only then did he disclose that he does not handle rentals below a certain price point, which he should have communicated upfront. He referred me to another real estate company that has been disappointing, and I am now stuck dealing with the consequences. Overall, an unprofessional and frustrating experience that I would not recommend.

Justyn LeFebvre and the team at Strub are the best in the business. Justyn mobilized a team that…read moredid painting, repairs, pictures, advertising, staging and listing. His operation was so smooth, that by the time we listed, we had offers waiting. His pricing was perfect to create interest but also right in the sweet spot to bid up. Our home in Travis Heights was sold in less than a week and I still can't believe the final sales price. Side note: After staging, I considered keeping the house as an Airbnb, but the price was too good.

Mark truly did an amazing job on selling our duplex! Our property was a unique one, and he was…read morequickly able to assess the best way to market it. As a former salesperson myself, I marveled at how well he managed us, the buyers, and the whole process. He truly took it all on, and we were able to be way less stressed and less burdened than any other real estate deal. In fact, after working with about 6 realtors in other transactions, I would definitively say he was the absolute best! Truly a gem. I will recommend him to friends and family for a long time!

It's hard to overstate how helpful Erika was to us in buying our first home in Austin and even…read moreharder to think about what navigating this process in this market would have been like without Erika's expert guidance. From our first conversation to closing and now even beyond, Erika has been informative, responsive, reliable, smart, thorough, and just an all around outstanding guide through the Austin housing market. Connecting with Erika and having her in our corner was one of the best things that could have happened to us. If you're going to try to buy in Austin, you'd be lucky to work with Erika.

Erika is responsive, professional and punctual. She finds exactly the right property for the…read moreperson, family and budget.

Incredibly Honest and Trustworthy Realtor…read more I can't say enough good things about my experience with Paul Reddam. Most agents are eager to close a deal, but he took the time to truly understand my situation and gave me advice that wasn't in their own immediate interest--they actually told me not to sell. After evaluating the market and my financials, Paul explained that selling right now would likely lead to a loss and wasn't the smartest move for me. That level of honesty and integrity is rare, and it's something I deeply respect and appreciate. It was clear that he genuinely had my best interests at heart rather than just trying to make a sale. If you're looking for someone who will be upfront, ethical, and truly on your side, I highly recommend Paul. I'll absolutely be working with him again when the time is right! --Danny N.

I had such a smooth experience working with Paul and Marquette to sell my rental home. They told me…read moreat the outset what to expect, what challenges we'd need to address, and how long the process would take--predictions that all proved to be spot on. Marquette had a great instinct for who would be interested in buying the home then helped me attract them. She gave solid advice on what repairs were and weren't needed and how to stage everything, and then wrote marketing materials that showcased the home beautifully. Once the house was ready to list, we sold quickly to pretty much exactly the type of family Marquette predicted, and for the price I expected. Paul and Marquette communicated promptly and clearly throughout and got me through the process with minimal stress and no surprises. I'd recommend Homesville to any buyers or sellers.

Wonderful service, thank you for helping me find an apartment with all that I asked for and well…read morewithin my budget.

From the owner: Virtual Consultations Available! Welcome! We are a small, independent, locally owned business. Our…read moreteam is here for you. Austin, born and raised. We cover Central Texas. With our team of researchers, we find unadvertised specials! We are Licensed. Our services are completely free to our clients. We don't require an office visit to receive your options. Let us make some magic for you. We save you time and money.

AIR was great to work with during the sale of our home in Austin. Michelle & Neil were…read moreknowledgeable about the market, communicative and worked diligently to get our house sold in a tough market. We were out of state during the entire process but Michelle & team kept us in the loop and provided insights and worked to get the sale completed. Recommend AIR & Michelle for your real estate needs! You will be in good hands!

Just Win Baby! We…read morefeel extremely fortunate to have closed on our home at the end of January. The Austin housing market went from hot and highly competitive, to rockets to the moon levels. We felt Michelle gave us the best chance to win with every offer we submitted. When our offer wasn't accepted, she had relationships with seller agents to provide feedback back to us on why we didn't win. This level of communication and feedback was extremely helpful with keeping us sane in this crazy market. During the process, Michelle offered helpful advice and guidance on neighborhoods, home conditions, inspectors and more.