My husband and I stayed at Kaleido for a month this winter and loved it! Walked to swim at Barton…read moreSprings most days, headed to all the walking paths, etc. The house was super comfortable and quite spacious - so much so that we already booked for the same month next winter. Thanks to Cynthia and Peach for equipping the home so well, and being so responsive.

Had a wonderful time staying at the treehouse, during the summer! We stayed for a month and loved…read morethe ease of walking to Barton springs and zilker park. We went almost every day!! The place comes with everything you would need from face wipes to towels to an umbrella. Overall, a great stay with a huge master bed and nice kitchen to cook in. And the location can't be beat especially being within walking distance to events like blues on the green. Already miss it!

I rarely leave negative reviews, but this experience absolutely warrants it…read more From start to finish, the customer service was shockingly poor. Communication was slow, unhelpful, and at times completely dismissive. When issues came up, there was no sense of urgency or accountability--just canned responses and zero follow-through. Everything feels like a re-trade with them. Pet friendly? How about $2000 pet fee. The property itself was equally disappointing. The home was not clean upon arrival--something you would never expect from a company branding itself as "luxury." Basic standards were missed, and it felt like no one had properly inspected the home before our stay. After this experience, I took a closer look at other reviews, and honestly, I'm not surprised by the number of 1-star ratings. What is surprising is the volume of 5-star reviews, which don't align at all with what we experienced. It raises real questions about consistency--and whether those reviews reflect typical guest experiences. There are far better, more professional operators in Austin who actually deliver what they promise. This was not one of them. Would not stay again, and would strongly caution others before booking.

Terrible experience at 3605 Robbins Road. I rented a house on the lake, $4,000 for three nights…read moreover Fathers Day weekend. Not sure where to start. The service is terrible, after I booked I asked about the boat dock. They said the boat dock was not available to tie a boat to and asked if I wanted to cancel as an alternative with no refund (no idea why I would cancel with no refund). The house smelled absolutely horrible when we walked in, thermostats were at 88. The floor was disgusting, grimy, spiderwebs all over the stairs. The patio outside the back door was covered in spiderwebs, leaves and junk, like nobody had been on the patio in months. There was mold all over the chairs, completely unusable. The upstairs dock on the lake had construction material, lumber, saws, scaffolding covering the patio. The chairs (no cushions) stacked in the corner. I emailed asking if they could clean this off so we could use and they responded it was under construction (no apology or other concession, basically saying tough luck). The grill ignition did not work, I was able to rig it by pulling out the grades to make it work. The main photo of the listing had a trampoline float tied to the dock, that was not available during our stay. The house was nothing like the photos, was in terrible shape and Walker was extremely rude with me on basic questions about the house. This place is stealing from their guests because without the backstop of Airbnb, the guest has no options for refunds or repercussion of stealing from the customer. I will never rent from this place again.

Our group stayed here and the host attempted to charge us for damage we did not do. Luckily, our…read morecredit card company recognized suspicious activity with the incident as well (considering we have never needed to dispute a charge of this nature) and refused to reimburse Airbnb for the charge. We are still upset with how she handled the situation and requested that Airbnb ask her to file a police report to report a break-in that must have occurred after our check out (considering the cleaners don't appear to have arrived for several days after checkout - anything could have happened during that time). We considered filing the police report ourselves, but trusted that Airbnb/the host would handle it due to the severity of the alleged damage and her accusations. Needless to say, we would not have requested that a police report be filed (nor offered a sworn affidavit denying responsibility for the damage to Airbnb) if we were in fact responsible. It was not right for her to push the damage onto us instead of taking safety precautions for future guests in the event a break-in occurred. If nothing else, the property (which can be accessed by any Airbnb guest through a door code) would benefit greatly from a security system with cameras. The other alternative would be that she may have submitted photos to Airbnb that were taken prior to our visit there. Regardless, we were not responsible and will unfortunately never stay with this host, or Airbnb ever again. We left the place in the same condition we arrived to (clean) and our memory of it has been absolutely ruined due to this incident.

AMAZING home away from home! Stayed at Casa Soco for my bachelorette party and it was such a hit…read morewith all the girls! Everything from the decor to the guides and cute "Austin" sign in the front yard made everything about the house so special. The house is a short Uber ride to shops, restaurants, etc. Loved that there were bikes on site to ride too.

Amber at DEN Rentals was extremely helpful and professional when helping us find available…read moreproperties for my family and I to book. She is extremely responsive via email, with responses almost immediate, and very pro-active in helping us search through their listings for the best available rental to fit our needs. We were in touch with a couple different rental agencies, and this was by far the most helpful, caring, prompt, and professional. Thank you Amber!

Very easy to work with. And I'm so happy that you have a telephone number posted on your website…read moreand a real human being that answers your phone.

We have been very pleased with Renters Club. I like to rent through them because we know the…read morestandard of homes and the quality of cleanliness will not disappoint. They have great responsiveness if you need anything during the stay. I highly recommend renting through them.

I had the displeasure of working with Lucas the owner of this company. I originally booked through…read moreAirbnb for an engagement party that was fully agreed upon for the last month. He called us the other day and said that somehow a wedding booked through VRBO had been automatically canceled and was booked for the same day. Next, he told us that we could make whatever decision we wanted because it was our booking confirmed through Airbnb. He also offered to get us somewhere similar at half the price but sent two Airbnbs that we didn't like and called it a day. Later that evening he said he was going to cancel our booking because the wedding already had "several VRBOs booked nearby, 12 caterers and 60 guests with a good chunk coming internationally."

Excellent partnership experience Our team at Smakota…read morecatering had the pleasure of providing catering for a networking event hosted at one of the Five Star Vacation Home Rentals properties. The entire process -- from coordination to execution -- was smooth and professional. The property was beautiful and well-prepared for the event, and the management team was responsive and easy to work with. We truly appreciated their professionalism and look forward to future collaborations!

I ABSOLUTELY LOVED this rental! it was super clean and cozy! (Which are two things I'm a stickler…read moreabout) Blue Lux Comfort definitely made my family vacation to Austin one to remember. It was in a great location, just a few minutes from everything, had an amazing shared pool (that my children couldn't get enough of), and the apartment was fully stocked with everything we needed to enjoy a week away from home. Check in was easy and communication with the host was effortless. Will definitely be booking with them from now on!

Just moved to Austin from Seattle WA and my family and I needed to stay in temporary housing till…read morewe find a house. My husband was given a referral to call Residology to furnish our apartment and after our 5 day road trip from Seattle with two teenagers and a hamster we couldn't have had a better welcoming. I loved the way they decorated our apartment. Felt like home immediately. They provided everything we would need and told us all we had to do upon arrival was but groceries.

I used Residology for temporary housing during my stay in Austin. The place felt like a home away…read morefrom home. I was able to settle in immediately in my furnished apartment! What's even better is that they promote eco friendly living. Would definitely recommend if you need corporate housing, relocation housing or just seasonal/vacation housing!

Signature Accommodations has blown me away so much that I had to write my first Yelp review. They…read morehave exceeded my expectations in so many ways. First, they leased me an amazing apartment at 3rd and Brazos. The apartment had everything one would need - nice furniture, linens, cookware, silverware, cable TV, and wifi. It has an awesome view which lets me see the Capitol, Driskill hotel, UT Stadium, and Frost Tower and is walking distance of so many restaurants. All of this is great, but it's not the best thing about this company. The best thing is their customer service which is above and beyond anything a reasonable person would expect or deserve. Mona is especially incredible to deal with. I think I've been one of her needier customers for the past couple of weeks, and she's found a solution to every problem or question I had. She's gone out of her way to solve problems that shouldn't really be expected of her to solve. I know this comes across as a sales pitch for this company, but I assure you I am a customer, and this was an unsolicited review. I'm leasing from Signature for the rest of the year, and my only hope is that my circumstances cause me to have to stay longer. If I can figure out how, I'll post some pics of my room and the view.

Signature bent over backwards to get me in the right building in the right neighborhood! They were…read moreincredibly responsive and made sure everything was perfect, even after I had moved in. I will absolutely recommend this team!!!