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    Urgent Plumbing and Rooter

    5.0 (3 reviews)
    Open Open 24 hours

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    Services - Urgent Plumbing and Rooter

    Soil backfilling and compaction

    Bathtub installation

    Bathtub repair

    30 More Services

    Drain installation

    Drain repair

    Earthmoving or regrading

    Excavation

    Faucet installation

    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Gas line installation

    Gas line repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Sump pump installation

    Sump pump repair

    Toilet installation

    Toilet repair

    Trench digging

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    Urgent Plumbing and Rooter Photos

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    Recommended Reviews - Urgent Plumbing and Rooter

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    2 years ago

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    2 years ago

    Great service.Competitive pricing. Will recommend to family and friends. Definitely will use it again.

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    2 years ago

    Great job the plumber was great and job completed on time !! Highly recommend!! If you need plumber call Urgent plumbing and rooter.

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    TE Certified Electrical, Plumbing, Heating & Cooling

    TE Certified Electrical, Plumbing, Heating & Cooling

    4.4
    (581 reviews)

    These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

    I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

    True Plumbing

    True Plumbing

    4.8
    (41 reviews)

    Our water heater stopped working and I had to call True Plumbing again. Hunter came out the very…read moresame day and said we had water around the bottom where the pilot light is. When we replaced it, the new one was placed directly on the basement floor with no pan or anything around it or under it. Our basement has never flooded before (in 25 years) but it looks like some water may have come in near the new water heater. I don't know why else there would be water inside the water heater at the bottom. Hunter said they can no longer honor the warranty for the water heater because of this. It seems like it should have been raised off the ground at least a couple of inches when it was installed or had a pan of some sort to protect the bottom of the water heater. But I'm not an expert on water heater installation so what do I know? Hunter got the water out with paper towels and relit the pilot light. Hooray! Hunter saved the day. I think he may have changed the setting back down to its lowest because we are running out of hot water very quickly when showering. Hopefully that's all that has been done. We keep forgetting to check it until we're freezing in the shower :)

    I've been very happy and satisfied with the level of professionalism and availability with the…read morecompany. From the moment I called them, they were able to come out the same day. I've used them a handful of times in a short period of time to address some items at one of my homes. They give you a 4 hour window of when a technician will be able to come. They updated my newly purchased homes kitchen sink pipes to an S Trap and also brought my water heaters thermal expansion tank up to code. When the technician has entered the house, they wear the shoe coverings. I really appreciate that. I've mostly worked with Gary who was very awesome and also Matt. If you pay with cash/check you can get a 2% off.

    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    2.1
    (45 reviews)

    Matthew from ROTO-Rooter was working the late shift and came in out of the rain and replaced our…read moresump pump that plaguing us for years. For years, we dealt with the problem that the sump pump actually wasn't strong enough, but we had no clue. Matthew came in and told us that an actuality, not only was the sump pump aged, but we also needed one that was a lot stronger to handle the amount of rain that was rushing down the staircase outside our house to the basement door. At times, the amount of was so much that would quickly slip under the door and flood our basement and had done times. We kept thinking, maybe it was just because the sump pump wasn't plugged in, or the drain was clogged with leaves and debris, or we just seal that whole area off. But we never had a clue that all this time it was just because the sump pump was under performing; that, as Matthew put it we had a .2 strength sump pump and needed a .5 hp sump pump. Well, he thought that he wouldn't be able to replacement that late at night, but he dug in anyway, and actually found one, retrieved it from the store, and replaced it, all in the same night. We're so glad he was able to assist and that we on ROTO-Rooter to assist us. We highly recommend going with ROTO-Rooter anytime you have problems. Thanks, Matthew again. We appreciate it.

    I had a very disappointing and concerning experience with Roto-Rooter Plumbing & Water Cleanup…read more(6025 Northbelt Pkwy NW STE B, Norcross, GA). On 2/10, a technician named Tyrone came out to check a leak under our kitchen wooden floorboards, in front of the dishwasher. There was no visible water, but about a 5 ft x 5 ft section of the floor had started to cup and swell. I do appreciate that Roto-Rooter was able to schedule a same-day appointment. Unfortunately, the service itself was very poor. I was at work, and my mom was home during the visit. Tyrone pulled out the dishwasher and claimed he found the leak, but he never actually showed my mom where it was or clearly explained what he found. Instead of focusing on identifying and fixing the source of the leak, he repeatedly insisted that the entire kitchen flooring needed to be replaced. He also said that to match the kitchen floors, the connected hallway flooring would need to be replaced as well. On top of that, he claimed the basement ceiling under the kitchen had water damage and would need to be replaced, even though there was no visible damage. His estimates were shocking: $300 to replace the leaking pipe, $7,000-$13,000 for water mitigation and mold inspection, and approximately $20,000 to replace the kitchen and hallway floors. He strongly suggested that the full floor replacement would be "free" because he would write up a report and insurance would cover it, and we would only need to pay $300 out of pocket for the pipe repair. My mom called me very worried, so I asked him to explain everything to me over the phone. I repeatedly asked whether he had clearly identified and confirmed the source of the leak. He avoided directly answering and continued focusing on replacing the floors. When I asked whether filing an insurance claim could increase our premium, he hesitated and said no. He also kept encouraging my mom to sign documents before leaving. We decided to have a second opinion, and had another licensed plumber come. He clearly showed us the actual source of the leak. It was not under the dishwasher as claimed by Tyrone. It was simply a loose connection on the water line that was slowly dripping and pooling a small amount of water under the floor. The plumber tightened the connection in about 10 minutes and did not charge us anything. There was no major pipe failure. There was no need for $7,000-$20,000 in work. There was no basement ceiling damage. I am extremely disappointed by how this situation was handled. What we experienced felt like unnecessary upselling and recommendations for extensive repairs that were not supported by the actual condition of the issue. It is very concerning that a homeowner could be led to believe such significant work was required without clear evidence. Please be cautious before hiring this company. Our experience left us feeling misinformed and very uneasy about the recommendations that were made.

    Urgent Plumbing and Rooter - plumbing - Updated June 2026

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