1. 529 Hollin Hall

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    Fort Hunt, VA

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    5 years ago

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    529 Kids Consign - Made in China, 19.99

    529 Kids Consign

    3.5(37 reviews)
    4.3 miOld Town Alexandria
    $$

    For kids clothes, save yourself a headache and avoid 529 Kids Consign. Blossom and Buds and Lemon…read moreLane have better prices and customer service. I've had 3 negative experiences at 529 Kids Consign over 4 months. 1- I bought kids' items on Instagram. Since the shop is a 30-45 minute drive for me, I called first to ensure my items were ready for pickup. The salesperson said, "I have them right here!" However, when I arrived, she was frantically searching for them. I asked for a refund, but was told to come back the next day when the owner, Megan, was in the store. When I explained this wasn't a possibility because I work full-time, she finally relented and gave me store credit but wouldn't issue a refund. 2- Before buying a kid's item on Instagram, I asked if there was any pilling, holes, or stains. I was told the item was in like-new condition. When I picked it up, it had lots of piling and a second item I bought had stains. (I was able to exchange the items, but the store needs to be more transparent about the condition of items.) 3- I was the first person to claim and pay for an item on Instagram. When I went to collect it, I was given the wrong dress. The store sold the dress I claimed to another customer who was second to claim. The salesperson called the owner Megan and her response was, "Uggh. I can't DEAL with this RIGHT NOW. I need to be a mom." I was shocked at her response. I have four children and my time is valuable too! A better response from the owner might have been, "I'm so sorry for the mixup. I'm not in a position to address this right now. May I call you back?" I offered the salesperson my phone number and asked if the owner could call me at a more convenient time. When Megan did call me she said, "There's nothing we can do and I can't help it that YOU read the post wrong." When I offered a suggestion on how to improve labeling in the Instagram posts, she said, "There's not a problem with our process." Further, when I mentioned how two of my items were previously lost Megan said, "I can't control what comes out of everyone's mouths. The items weren't lost, they were probably in the store but the girl couldn't find them and she probably doesn't even work here anymore." Megan also said she two girls who work in the store have dyslexia. It seemed strange to me that Megan didn't keep employees' medical issues private. Being open to feedback and providing training for employees are hallmarks of a good business. Sadly, 529 Kids Consign doesn't provide even the most basic level of customer service. So I'm choosing to spend my money elsewhere.

    BLUF: overrun with Alexandria's privileged who want to look like they have money. This is also a…read moreshared space between adult and children's consignment. While waiting patiently for way too long for my child to try on one dress, we watched a lady walk in as if entitled to consign things without an appointment and the obsequious, young employees kowtowed to that privileged lady. Meanwhile, my daughter had to go to the bathroom to try on the dress after waiting for at least 15 minutes while other women were hogging the dressing rooms. We decided that this place is not worth our time or money.

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    529 Kids Consign
    529 Kids Consign - Amazon has the complete version @ 6.99.

    Amazon has the complete version @ 6.99.

    529 Kids Consign

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    529 Hollin Hall - vintage - Updated July 2026

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