The Lucky Knot

I would not recommend Dash's to anyone. My experience has been disorganized, dishonest,…read morediscriminatory, and unprofessional. I was initially sized for a custom tux shirt early June 2024 for my wedding on July 26, 2024. I paid $300 for the shirt. The shirt was not ready until August 8 and the shirt did not fit correctly. I knew there was a chance the shirt wouldn't be ready in time, however, I was told by Dash's that it was possible. I ended up purchasing a shirt from Brooks Brothers for my wedding that fit perfectly without any alterations needed. There was a major issue with the upper button/section of the shirt that you wouldn't expect from a custom shirt. I took the shirt back to Dash's on October 12 and the owner Victor assured me that they would get it fixed. On November 2, I returned to the store after being told the shirt was ready. When I arrived at the store, Victor told me there was a mistake and the shirt wasn't ready. He said they would have to send it back to the manufacturer. I did not hear back from the store until January 8, 2025 - in which I received a text letting me know that the shirt was ready and that they've been trying to get in contact with me. Prior to this, I never received a call or text with an update. Nonetheless, I proceeded to go back to the store to pickup the shirt, only for Victor to tell me it wasn't ready. He told me that there's a piece he was looking for on amazon and other sites that he couldn't find. He went on to ask me to look for that piece as well. Then he alluded to my height as being an issue. Mind you, Victor is an inch taller than me. Not only that, it was a custom shirt. So that's a poor excuse. At this point, I am frustrated because I paid $300 for a custom shirt that wasn't done correctly. Till this day, I have yet to receive the shirt. I've requested a refund and Victor refuses to give me one. His reasoning - "they are a small business." There has been no attempt to make things right by resizing for a shirt, or offering me anything to make up for the mishap. I've attached two pictures showing the issue with the shirt.

If you value customer service or your time, money, and energy, avoid this place. I made an…read moreappointment and got an initial fitting in early February, paid, and was told by Victor that it would be ready in 6-8 weeks tops (mid March to early April). I called in late March since I hadn't heard anything yet, and he said to call back next week. I called a week later and was told it's not in yet but should be by April 15th. I called again on April 12th and he said "rest assured it will ship from Italy by April 18th." I was leaving for my wedding on April 23rd, and when I relayed my concerns he started yelling at me over the phone saying I don't know what he has to deal with, he "has to work with Italians," and said he has no control over it, then said it "wasn't my issue" which it certainly is. He rarely got my name right, he would call me by the wrong name often and even when I told him he would come back ON THE SAME PHONE CALL with someone else's order info. Incredibly unprofessional, rude, inconsistent, and all around a bad business. It's a wonder he's still in business. You can get this quality suit anywhere, you're paying more here for customer service and the personal touch. Save your money and go to a name-brand chain. Only reason this isn't one star is because I did end up getting the suit the day before I left for the wedding. If I hadn't called repeatedly, I doubt I would have it. Not once was I called first from Dash's about the suit I purchased. Not worth the hassle and headache.

0.3 mi•Old Town Alexandria

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Italian design, custom fit gray and blue suit with a very subtle prince-of-wales check pattern

H&M - Looks nice but the people that work here are beyond horrible awful and do not value the customer experience.

H&M

2.6(44 reviews)

It has been a minute since I have been passing through H&M. I actually need to Ask Jeeves what H&M…read morestands for.* But that's something I'll do later. This trip was one that I actually packed for. Whether H&M is recycling clothes to cut down on their carbon footprint or seeming charting trends and styles as I believe, I don't know for sure. I haven't done too much research. I do know that for a tied bag of clothes donated you get a coupon and you get a coupon. So now for the particulars...por fín. I have never been to this H&M outpost but I dug it as soon as I entered. I didn't remember seeing security which usually has me confused because I want to speak but I don't want them to watch me for speaking. Shopping ain't easy for everyone. So this H&M was cool. So this is where all the youngns are getting their NASA clothes. More importantly clothes weren't "jumpin' jumpin'" off the racks which seems like it should always be the case but no.@ Also, clothes weren't on the floor and oddly, there wasn't any music playing. Surely this was probably an error but either way, it gave the store a swanky vibe that I never felt in an H&M. After depositing my clothes in the bin by the register, the cashier gave me a coupon, painlessly. I don't know bout you but I always need socks. Never athletic socks, socks. So that makes me a sock snob shopping at H&M with a coupon, ham I am--going. So, I found the socks and before I started picking them out I noticed that my coupon had expired--months ago. So that made me anxious thinking about if they would accept it and if I could get this three for whatever dealio. Everything worked out well my friend. I with three pairs of socks, satisfied with my experience at H&M. I am raiting this 3 Stars because I can't give 4 Stars to H&M, I am sure my socks will wither away before my eyes and the expired coupon was chimbo. *Hennes & Mauritz. @When in doubt, Destiny's Child.

I've now had encounters with 3 employees at this location (on different days) and all 3 were rude!…read morehorrible staff!

0.1 mi•Old Town Alexandria

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Literally, the worst customer experience ever! Avoid this thing, like the plague, or the worst case of Covid.

Scottish Merchant

2.3(18 reviews)

Seems to be closed and website down. The tiny shop had turned into a cigar shop. Sad, Alexandria…read moremisses its older Scotland shop that used to be on S. Washington St.

**no Scottish anything in this store**…read more We took in Uber to here specifically looking for a Scottish tartan as it was advertised on their website. We go inside and the place reeks of cigar smoke. The owner was sitting on the couch smoking. I asked him where is the Scottish store and he said your are here. I asked him do you have any tartans and he said no. All he had left were crests.. I told him he needed to change his website as he has advertised that he has tartans and all of this Scottish apparel. Really bad bad business..

0.2 mi•Old Town Alexandria

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Donna Lewis USA

3.9(18 reviews)

•$$$$

My mom and I had the most wonderful experience today at Donna Lewis! Liz helped us with their…read moreamazing selection of MAC denim. I had seen MAC before in Chicago and in California, but not in the DC Metro area. I was so excited to see that Donna Lewis carries them! Liz was so knowledgeable and kind. We are already looking forward to our next visit.

Unbelievably rude. Have never been so disrespected!…read moreI will never step foot in this shop again. The entire time I was in the store, this man talked down to me and literally dared me to try on something to prove that I was a certain size and basically told me that I was lying about my size. Also, treated me like I wasn't his type of customer. He had NO idea and basically judged me by what I was wearing,. I have been a long time resident in Alexandria and his store is nothing special. I travel all over the world and have never been so disgusted with someone in retail or just anyone ever, for that matter.

Donna lewis - Luxury Clothing

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Donna lewis - Luxury Clothing

JoS. A. Bank

2.6(50 reviews)

0.6 mi

Writing bad reviews is always painful. I have been thinking about what to say such that the…read morebusiness is not hurt as this could be a small franchise business... stores are closing down... and it's a very stressful time. However, this was out of hand! I was trying to return a tie that frizzed up on me after wearing it for one time as well as a few other items I purchased with the tie. Service was terrible from the first salesman I interacted with; and when I told them I was doing a return, he pointed to someone in dressing room some distance away and said he's the manager you need to talk to him. I didn't notice him having on any store credentials; name tag, badge, etc; I wasn't even sure if he was the right person because As the guy approached me, He barely acknowledged me and kind of walked off without engaging... at first I thought that I must've gotten a customer that was not the manager (esp since the first salesman just pointed to someone), but he eventually turned around at one of the registers and beckoned for me to come. As I pulled out the tie and tried to explain, he started to cut me off before I could get my second sentence out; I got pretty irate, as it took me raising my voice and asking him to wait until I finish so I can explain the tie frizzed after only wearing it once and it was defective. He then started making up policies asking where is the tag, were is the box (cut me off before I could even say it didn't come with a box), implying they don't take back items which were worn. However the tie had a big Jos A Bank tag on it. I reviewed the policy to see if I misread, as I reviewed it before coming to the store. The policy was clear, I had 90 days and if I'm not satisfied I can return the item as long as I had a receipt, which confirmed it purchased these items in much less than 90 days. I think he really wanted to argue because the minute I said anything he didn't like such as to read the store policy online, he started taking over me. He promised to show me the store policy before I leave and after the transaction was over looked me in my face and said he didn't have it although he refused to take the tie back and made a smart comment when I requested that he take the other items which I did have the tag. He said his name was Riad refused to provide a last name or initial. But recommended that I call the manager and customer service which I did but after almost 10min on hold I hung up. Yelpers - I am curious has anyone else had a problem returning defective items to Jos A Bank? I see the store usually responds to these, so before you respond, please speak to your manager Riad (?) and help me to understand what was it about me that made him act that way and he really didn't have much to go off besides my appearance? My time has been wasted now, but I am very curious as to what stimulated his reaction? Does the store make up policies on certain people and what's that criteria.

Really not a helpful place. Went here recently for a black suit rental, and the recommended pants…read moreselections were very baggy and unflattering. The employee helping us said it's simply the rental system and that many sizes were unavailable. The employee helping us was also confusing with his communications to us regarding what would be available. This was a disappointing experience because we were here over a year ago to rent a tuxedo for our wedding. The selection was much better and the tux fit much better than the suit. Maybe it's a suit vs tux availability. This last time though I ended up not renting with them, and had a much easier and smooth process at Men's Warehouse in Potomac Yards. This location and/or business definitely needs some changes to their rental program. The value and use is just not there

0.5 mi•Old Town Alexandria

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Alo

2.5(2 reviews)

Cool store and so new that I had to add this location on Yelp. I purchased items online and of…read morecourse, they didn't fit. I can't believe their clothes run big. Exchange was a breeze. One item was in the store and one was at the warehouse. They tapped a few buttons and the warehouse item will be at my doorsteps in a few days. This may be my new jam for cool casual and athletic wear and this location is in Old Town, which is one of if not my favorite place in the DMV!

Poor management treats everyone like they are there to steal…read moreMarginal quality clothing. . Go to Georgetown store. More professional staff

0.1 mi•Old Town Alexandria

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New color drop

Vida Style

4.7(6 reviews)

Quite the gem of a store! I was warmly greeted immediately. The store is bright and lively. The…read moreentrance is tucked inside on the 1st floor. If you go through the front glass double doors, the store is straight ahead. A note, the store is closed on Saturdays. They have a great mix of clothing, accessories, purses and shoes. Great quality. Different price ranges and I felt the pricing was reasonable for the area. Definitely worth a visit!! The staff is friendly and eager to help! It was refreshing to be welcomed and acknowledged in a store! Iykyk.

When I moved to the neighborhood earlier this year, I mapped out and spent an entire day checking…read moreout the dozen or so consignment shops in Old Town. I've been a devoted consignment-store shopper from Dallas to Boston to SoCal. While I found several great shops in Alexandria that day, none checked all the boxes quite like Vida Style did. First off, it has something for every budget and size. There's a $10 rack AND couture items that can cost $400-$1k+. My regular shopping budget is closer to $100, and I've never left here empty handed. The first time I visited, I was on the hunt for a muumuu for a theme party by the same name and had no problem finding the perfect item below my price point. Today, I was on the hunt for "holiday cocktail" wear and found not only a festive, sparkly A-line skirt but also a beautiful DKNY cocktail dress just my size--and walked out having spent LESS than $115 total! The hardest part will be deciding which to wear to this weekend's party. What else sets Vida Style apart is that, unlike other neighborhood shops, there's PLENTY of inventory without sensory overload. Having worked in retail, I like seeing racks that are organized (size and color!) AND easy to peruse in a reasonable amount of time (I mean, if you have a street meter running, you don't want to be in there all day, right?). Other nearby shops might have lovely items, but they're SO crammed on the rack that I just give up porque no vale la pena. Then there's the Vida Style staff. As others have pointed out, they're AMAZING. They treat you like a human being and don't judge if you're just buying a $10 skirt for your cousin's wedding (guilty). They treat you like family and if they give you a compliment, it's genuine. Also, if you can't get there for whatever reason, they have a serious e-commerce presence. They're super active on Instagram, where they showcase new arrivals and rare finds, which is great for folks who love fashion but might not live close enough to just pop in. Lastly, I was pleasantly surprised to find a robust selection of blazers and suit jackets right in the center of the shop. Other stores have reduced their jacket inventory post-pandemic, but not here. Why was I not surprised that TWO attorneys were shopping here at lunchtime today? They really have it all. From shoes to purses to scarves, shirts, sunglasses, jackets, formal wear, and even menswear, Vida Style has it all. I really can't recommended it enough. Please shop local and check them out!

0.1 mi•Old Town Alexandria

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3 Sisters

4.0(57 reviews)

One of my good friends from high school lives in Old Town and whenever I'm in DC we get together…read more(though it doesn't always work out with our schedules). I love stopping in at 3 Sisters (you guessed it, actually owned by three sisters). It's a two-level boutique of fashion for women that ranges from accessories to formal wear and everyday wear. The items they curate are stylish, timeless, and lovely. They've got something for everyone. The prices are incredibly affordable. I mean it's a boutique with a luxury feel in one of the most expensive neighborhoods in the country and you can walk out paying the same prices you would at a big box place like TJ Maxx. The difference is that at 3 Sisters you're getting personalized service and higher quality items while supporting a local, women-owned business. Love, love, love.

Such a cute store with really great staple pieces. I noticed there seem to be a theme for colors…read moreand it was a lot of neutrals and browns and blacks and creams. If you're looking to add a couple staples to your wardrobe, but this would be a cute place to stop at if you happen to be in the area. The pricing was actually pretty reasonable. The were some items that were a little bit higher than I would have normally spent if I was purchasing anything. I also noticed their sizes did not really go past extra large. There may have been a stray XXL, but I don't really recall. So I'm not sure it's plus size friendly in the long run. When we walked in, we were not really greeted and nobody really helped us the entire time we were in the store walking around. It did not give me warm fuzzies.

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4 reviews that are not currently recommended

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Douglas S.

4 years ago

Very Nice shop, the staff was friendly and knowledgeable of all their products and I can't wait to visit them again.

Patrick T.

13 years ago

Helpful staff. They helped me pick out a great birthday present for a friend.

Dianne C.

5 years ago

Prices are great and customer service is the BEST!

Cindy F.

13 years ago

Adorable clothes and accessories!

The Lucky Knot - womenscloth - Updated September 2026

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Me and my girlfriends Usually love this store- however, it is definitely more on the expensive…read moreside! As someone who works in a customer facing role dealing with marketing- just experienced horrible customer service and left. They sent out an email blast to all clients stating summer sale and An EXTRA 40% off in store only. Went in to purchase a dress and the girl had no idea of what email i was mentioning. I pulled it up and she proceeded to say "oh sorry I've been gone for two weeks"... again terrible service to not have employees in the know. And would not honor the email THEY sent out. I also planned to purchase other things as well but I was so turned off by this. They lost a purchase and a customer- will not be purchasing from here again as good customer service would be to honor the email mistake they had seem to make. Plus the dress is still more expensive than other places - give business to those that value customers and are willing to own up to their mistakes!

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The Kate Spade Outlet at the National Harbor is always a great place to shop for myself and for…read moregifts. The staff is always friendly and helpful, and usually great sales. Right now the store is 70% off plus an additional 20% off. Today I went by to take a peek around and left with a card wallet that was regular priced $69 and I paid less than $18. May have to go back and get a few for Christmas gifts. Yes, I purchase Christmas gifts through out the year :-)

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One of the worst customer service experiences I've ever had. The store manager was extremely rude…read moreand made a comment that the dress did not fit because of my body. Rather than helping or offering solutions, the interaction made me feel blamed and uncomfortable as a customer. Customers deserve to be treated with respect, and I hope this store improves its approach to customer service.

I love this store! Stacey is an incredible designer - you are guaranteed to find a fun piece to…read morespice up your wardrobe every time you go in there. But the best part really is the warmth and care of the staff at this particular location. Everyone is wonderful but, to me, Anica really goes above and beyond. She is attentive, taking the time to understand what I need and help me find what works for me. She has a great sense of style too! Whether she's helping me at the store or via text, I can always count on her help to make the most of the pieces I have. She's just absolutely delightful and I have a great time every time I go in the store! PS. Everyone is being really careful and safe with COVID prevention procedures as well so don't let that prevent you from stopping by!

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The customer service is wonderful at this store but I do not like that they have changed locations…read morefor the petite and plus sections. This was always my favorite and "go-to" store but now I find that the petite section is much smaller and there is not as much selection as before. They seem to be focusing on larger women's sizes and that may be because there are so many larger people these days.

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First all the Caftans are beautiful! My daughter recently got married the bride, the mother of the…read morebride and grandmother all wore her incredible caftans. We received so many compliments from the ceremony to the reception. My daughter was breathe taking. I really appreciate all the time and patience you showed throughout the process. We will be using Caftanstore again. The experience was wonderful. Thank you again

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I expected much more from Crate & Barrel. I bought Ankara Chairs on December 22, and after just…read morethree years, one chair developed a crack in the wood--despite being hardly used. These were living room chairs and probably sat on fewer than ten times total. This is clearly a manufacturing defect, not wear and tear. When I contacted customer service, they dismissed the issue simply because it was over two years old and offered no solution at all. For furniture at this price, a three-year lifespan is unacceptable. Between the poor durability and the lack of support, I wouldn't recommend Crate & Barrel furniture.

Literally my favorite place to go. The staff there know my face when I walk in. They are always…read morevery helpful and patient with me. I've almost furnished 3000k sq/ft with their help over that past few months. There is a different variety and styles of furniture that would fit any style you're looking for. The prices are also always reasonable.

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