New owners are fantastic. Sam was careful and thoughtful throughout the entire process of my…read moreshipping. I would totally recommend. Fast and reasonable as well.

Says it's open till 6 I go to the store and closed at 5:50 on a Thursday evening. No excuseread more

This is the best UPS store in the area. I went to another location and the rep was not helpful and…read moretold me to leave. I went here and they scanned a return and had me out the door in minutes with a receipt. The staff is so friendly and kind. Night and day to other stores. So go here and don't waste your time with other places. Thank you Matawan UPS!

Great customer service here! The man held the door for me; helped carry in my boxes; untaped and…read moreretape when I needed to look for an item. Ensured I was sending the item at the lowest price (ground was cheaper and faster than air). He threw away my garbage and wished me a great day. I have never experienced any of this type of treatment at any other UPS location. Matawan is also near Starbucks if you need coffee afterwards.

Service here was horrible. Not sure if it's the same bald guy another reviewer mentioned (he had a…read morecap on today), but he was super rude and clearly didn't want to be there. He supposedly was named Jessy, I believe. I usually go to the Middletown location and they're always nice, never had an issue there. This guy rushed me like he just wanted me out of the store. If you don't like dealing with people, maybe customer service isn't the right job. Did not even say thanks or goodbye what ever some people hate their lives / jobs and it shows a lot about them and the business also though .

The new UPS store in Hazlet is a definite 5 star. Customer service is excellent and they are so…read morehelpful. The Redd family's first UPS location and doing an amazing job. Easy to find parking. Quick in and out service. In the same mall as Aldi. I have come in here over 2 dozen times to send a package and 11 times to use their notary service. They take Amazon returns. You can make an appointment for notary or just walk in. Their notary prices are very reasonable. Many banks have stopped providing this service so this store is a great asset.

This is not about the service, it's good. I go there when in NJ visiting. Am I the only one who's…read moreoffended by the collage on the wall ? I am not exactly white, but it depicts George Washington apparently posing with young slaves at his feet. Maybe they could donate it to he Jim Crowe Museum, it's a piece that would add to the history and degrading act of slavery in our country. Don't bury history, but some people might question as to Why is this here? JMO, yes I know that I can go to another PO, so I will.

They charged me postage for a package to Israel the day mail was blocked there then they REFUSED to…read morerefund my purchase even after I called USPS & was told I should get a refund . The supervisor (who was rarely there) just refused. Awful experience I'll not go there again!

Went in to have a few things printed for a bridal shower and Steven at the print station was…read moreamazing! I was having issues getting my files sent over and he was so patient and helpful! The sign came out amazing and was a hit at the celebration!

I never go out of my way to write a review about any place really nowadays. But I came here to just…read morereturn something from Amazon and the girl who helped me behind the counter was really nice. But the older guy with the gray hair and the headset working behind customer service (must be a manager)- WAS RUDE AS HELL!!!!!! He looked directly at me and I said hello to him and smiled. He gave me a nasty look and ignored me and looked back down to what he was doing.. SO AWKWARD AND NASTY HE IS. Not a good experience here. Will never return here again for literally anything. Not even to return anything from Amazon. HORRIBLE ENERGY from the manager. VERY NASTY. Also, didn't get a hello from not any worker when I walked in. Do better guys, do better.

This post office is always quick/efficient, with friendly customer service. Nothing more to say!read more

"Hey Pal" Either change the Saturday hours to 1pm or End your plandemic hours. The plandemic is…read moreover. Try updating the website oh wait its the Government it would probabbly cost tax payers $50000.00 to update the Saturday hours so it does not say open till 4pm Signed "The Big Guy"

This post office is great. The staff is friendly and they usually are really efficient. I've walked…read moreinto a line of 6 people and waited only 10 mins.

We have been using this post office for work the past two years as we have a PO Box. Everyone is…read morefriendly and helpful. At times I've gone up to the counter before collecting mail from the PO Box and they have run over to get it for me , without me asking. They are considerate of their customers. Older looking post office, but kept clean. PO Boxes are probably the original ones but are easy to access. While opening our box I always think how old they are and how many people used it prior. They sell greeting cards, gift cards, packing items, money orders and you can even get cash back from your ATM card. They have their own parking lot, which has handicapped spots if needed. People fly in and out, just be alert.

It is WAY too often that I don't get all the weekly circulars specifically ShopRite. This happens…read moreto quite a few of us in Hazlet. It usually happens when there are coupons for FREE items. What is up Hazlet Post Office? I'm missing my circular this week, again. Tired of this.