I spent over $150 and waited more than an hour just to get simple paperwork completed, and the…read morestore manager was absolutely useless throughout the entire process. He refused to do the job that was asked of him and kept dumping the responsibility on other employees. He wouldn't even allow a paying customer to use the restroom, which is completely unacceptable. The only person who showed any professionalism was the woman in the back, who went far beyond her duties to help because the manager wouldn't. She was the only reason this visit wasn't a total disaster.

I went to this Staples location to make a color copy of a driver's license--front and back on the…read moresame page. I asked the person who looked like the manager which drawer or tray I should use to copy the back side onto the same sheet. Instead of answering my question, he spoke to me like I had never used a copier before, telling me to "just put the ID on the glass and flip it over." I asked again, trying to clarify how to get both sides on one page, but he just repeated the same thing and walked away. So I followed his instructions: copied the front, flipped the ID, and placed the first copy in the feeder, assuming it would print the back on the same sheet. I ended up paying another 85 cents just to get a duplicate of the front side again. At that point, I was clearly frustrated. Another employee came over and told me it's not possible to make a front-and-back copy of an ID on one sheet using their machines. I asked why no one mentioned that in the first place. His response? "You didn't talk to me." Seriously? This isn't the first bad experience I've had here. A while back I asked for paper maps--the kind they used to have near the entrance--and the staff acted like I was imagining things. This location feels like it's falling apart. There's constant employee turnover, and the focus seems to be more on handling Amazon returns and UPS shipping than helping customers with actual Staples services. Then when things go wrong, they just blame corporate. Disappointing.

Service was alright. Got my stuff that needed to be shipped. However they charge extra for…read morepackaging tape ($3). My package had a shipping label that I didn't tape so I thought they could tape it for me but didn't expect taping it to be expensive. Of course call on the day of to know what their hours are. There was a time I went to there it was closed but on google it said they are open. FYI this place also doubles up as a herbal medicine shop. I have no idea what they have but it was earthy.

Terrible customer service, it says it's a drop off location meanwhile if you have one already paid…read morefor and printed they won't take it cause it's not worth it to them. So unprofessional and rude...

Wedding planning is stressful to say the least, but I'm so glad I found Gothic Press for my wedding…read moreinvitations. From the initial phone call, I can tell that George (the owner) was honest and down to earth. My wedding invitations were even more beautiful when printed, and all my guests complimented on how beautiful it was. George gave us many insight and recommendations with his extensive experience, which my fiancé and I greatly appreciated. He was never pushy, and was always transparent with timing and price from the beginning. Thank you so much George!

Several years ago, I went to George at Gothic Press with an idea for a holiday gift for my friends…read more I told him what I wanted and he did a beautiful job!!! I'm going back to him again for memorial cards for a friend that I lost a couple of months ago. We're having a service for her and I'd like to have something special to give to our invited guests. I have every confidence that George will do his usual extraordinary job for an extraordinary price! With so many of the original Bay stores gone, we are so lucky to still have Gothic Press in Sheepshead Bay and I will continue to go back to him for all of my printing needs. Thanks George!!!!!

Just had a custom graphic on a radiator overflow tank for my car done and I couldn't be happier. It…read morewas easy to set up an appointment and getting the design I wanted. I definitely would recommend their services to anyone looking to getting a custom design done.

On my visit to NYC, I stumbled online on Laser-Cutz and decided to order an acrylic soap stamp…read more Since I was staying in NYC for only 6 days, I was interested in a quick service. Laser-CutZ provided not only an expedite but a very professional one. Since this was my first custom-made soap stamp, I was not quite sure what size would be best for my needs, so I asked for advice. Laser-CutZ also made an exception for me to pick-up the stamp in person. I am very happy with the quality of the stamp. I just recently made another batch of soap and used the stamp. The imprint came out perfect! Great job Laser-Cutz and thank you!

Customer service here is honestly terrible…read more I came in just to pick up my package -- something very simple -- and I was spoken to like I did something wrong on purpose. I was told in a rude tone, "Don't send any packages here anymore," without any explanation. The issue is that no one ever informed me about needing a mailbox or any specific rules. How is a customer supposed to know that? Instead of explaining, they chose disrespect. If you don't communicate your policies, you have no right to talk to customers like they're a problem. Won't be coming back.

Best place to send mail & make returns. Mark & his staff are really good with processing returns &…read moreprecious cargo (mail) and the prices are so reasonable. Mail drop is my go to and has been for YEARS.

Excellent printing business to work with and have been using them for over a year. Whenever we need…read morean item for our restaurant, they work with us, and I always walk away with a smile. The quality and cost of their goods are better than any other in the area. We recomend The Ink Shop to all our friends and customers.

I use this ink shop over 8 years. Very professional team, make high quality pictures with nice…read moredesign. Friendly people. I very satisfied of they work. Price is very acceptable, I did not find lowest price that ink shop has. I recommend to visit and check this place. Valery Y.

I'm loyal to another shipping place in my neighborhood, but glad this is here to provide another…read moreoption. However whenever I pass by the lines are super long and the one time I went in to drop off a package, it took forever and so I just left. May give it another try again. Staff seem friendly.

Went to this location and it was different from all the other locations I've visited. Honestly this…read morelocation was great. The staff was friendly, the place was clean and well organized, and the overall experience was smooth from start to finish. Definitely recommend checking them out!