Only needed car for one day. Done. Fast and cheaper than uber. Ran bunch of trips. And errands-…read morethen returned. Savor.

Extremely understanding and fantastic service. They were very flexible and informative with the…read morerental car while we searched for a permanent car on island. Provided peace of mind and understanding from month to month of renting. Customer service was unmatched and very personal every time we came into the office. I would recommend to anyone in the area above all others.

4:38 Barry was great, easy…read more to work with and communicate via text. Car quality was beyond words...a definite head-turner and the best way to tour the island in a convertible. The icing on the cake was cruising in a BMW M4 Series in black with the light interior. The pick-up location was conveniently located steps from our hotel. Would definitely recommend. We'll be going through Barry on our next visit to the island. Mahalo for the sweet and priceless memories!

Rented a car from Barry, car was great but Barry was over an hour late and expected us to stay with…read morethe car. Got angry at us when we decided to drive around.

Wow, truly a breath of fresh air in the car rental business. Hands down one of the best I've…read moreexperienced. I have traveled a lot for work/pleasure and know how to navigate rental car agencies pretty well. Every once in a while they get one over me, especially recent with the electric vehicle push. I also almost always avoid off airport rentals as a rule. Given the price and the glowing reviews I thought I would give Lucky Owl a shot. I'm very glad I did. The pickup process was super easy, just walked across the street from the southwest baggage claim where the pickup spot #4 was designated. Made the call and they were there rather quick. At the counter there was no sales push or tactics, they just verified my ID and CC then handed me the keys. Their rules were clearly laid out next to the window. They took photos of the cars condition and encouraged me to do the same. I also received the exact car stated on my reservation. No issues with the car for the 2 weeks we were there. Someone mentioned you blend in with their cars as a local, I don't know how but it did feel that way, hahaha. I especially liked the rubber floor mats which made cleaning easy. My one recommendation would be a trunk/hatch rubber mat. I know they are much harder to come by, but it would help with sandy beach gear. Speaking of, they even offer to rent beach gear! My airbnb came with some, but its great to know for next time. Drop off was just as easy as pickup. Their rental terms mention excess sand has a fee and there is a Texaco close to their location with vacuums. I wasn't sure if we had reached the "excess" level but why not treat the car with respect and clean up after yourself since Lucky Owl treated us well. When I got back they took a couple photos of the condition just like the pickup and had the shuttle ready to take me to the airport. No question I will be renting from here again next time in Oahu! They also have some friendly cats to greet you.

We had a mishap with the key fob not working while we were at the beach on the east side of the…read moreisland. When we realized it wasn't working, we immediately opened up the fob and found old looking corrosion inside around the battery area. We put a new battery in it and left it open to dry out (if moisture had gotten in it). After troubleshooting to no avail, I called the company and they sent someone out charging a $75 "roadside assistance fee" where a representative brought out a spare key fob. Unfortunately, the replacement fob did not start the car (or even unlock/lock the car). The representative was friendly, but not knowledgeable on other troubleshooting steps to get us back on the road. With the replacement fob taken apart (to swap/replace the battery) the original fob eventually started the car. We even tested it further by turning off and on the car a few times to make sure the old fob was working again. We then drove the vehicle to our next destination, and when we went to leave the car wouldn't start again... we made the most of it and had dinner while further drying out the original fob to see if that would help. In the meantime the company sent a replacement vehicle (at no additional charge). When the rep went to start the original car, it stated right away. The following day, I received a voicemail to go over the additional replacement fob and roadside assistance charges. The voicemail said to reference the email and/or call back for questions. I never received the email after 10 minutes of checking, and then I got a large credit card notification; $350 for the damaged key and $75 for the roadside assistance. I didn't appreciate being charged without being talked to first. When I immediately called back to politely ask some clarifying questions, the person on the phone was very rude and raised his voice to me and my wife. Given that the original fob appeared to have prior water damage and the fact that it did start the car (after drying out, replacing the battery) it was disappointing to be charged $425 for something that may, or may not, have been our fault. And to then be yelled at for asking questions. At the end of the day, the whole ordeal cost us valuable vacation time, added stress, and drastically altered our plans. The car rental itself was affordable but the first car we ended up with was older and a little dingy.

We the Kama'aina gift package from Linda. She gave us the $200 Dave & Buster's card and lunch for…read more2 at Chibo's. We got everything she promised and there was no high pressure. We also got the $500 hotel card and saved us a huge amount on our travel to our daughters graduation. We highly recommend Linda. She is caring about her customers, it shows.

I recently had a family dinner and sat with some cousins who I hadn't seen in a while. They…read morestated they were thinking about a last minute trip to Hawaii. Oahu to be specific. I remembered a good friend from grade school lived there and in fact had a tour business. I called Linda and told her about my cousin. I forgot about the time change from the west coast so my 9am call was her alarm clock that morning. Whoops. They literally wanted to travel within a week. Linda gave her her personal contact info and asked me to pass to my cousin. Linda was able to book all there activities including a deep discount at a great beachfront hotel. She also saved them a ton on their activities. She even suggested several beaches and local eateries them. They had a great vacations and had activities every day. They inquired about an activity and she informed them it would be better from a different island. So they did not waste their time or money. They were so happy and now I am the favorite cousin.

Magical Train Ride Adventure!…read more We absolutely loved our experience on the historic Hawaiian Railway -- such a unique and beautiful way to explore Oahu's west side! From start to finish it was pure aloha vibes and family fun! Prices: Standard train ride tickets were around $18 for adults and $13 for kids (ages 2-12) (kids under 2 are free!), and we felt it was worth every penny for the experience and memories! Parking & Arrival: There's plenty of free parking right at the train station, which made arriving super easy and stress-free. We got there a little early to soak in the atmosphere before departure! Hours & Tour Times: The train runs on Wednesdays, Saturdays, and Sundays with departures like 12:00 PM and 3:00 PM, plus a couple of other times depending on the day -- perfect for planning your afternoon. Length & Route: The whole ride is about 90 minutes round-trip, slowly chugging through scenic parts of Oahu's Leeward coast with beautiful views of the ocean and mountains. The narration from the guide made the ride even more interesting! Stops & Fun: One of the best parts was the ice cream stop in Ko Olina -- we all hopped off for a cool treat at a little plaza and waved to neighbors along the way! Photo Ops Everywhere: There were so many spots perfect for photos -- seaside views, cute vintage train cars, and open-air seating made for great candid shots! Plus, we barely saw anyone else there during our ride, so it felt like we had the whole adventure to ourselves. Tips: * Arrive early to grab good seats and explore the train yard * Bring a camera (or phone!) -- the scenery is AMAZING * Don't forget a little extra cash for ice cream! Overall: This was one of our favorite experiences on Oahu -- kid-friendly, super scenic, and just plain fun. We're already talking about going back again next time!

We were really disappointed with this experience. The ride is far too long for young children and…read moresimply isn't engaging enough to hold their attention. The advertised ice cream stop is just a stop at a local shopping plaza, where you're directed to buy ice cream from the ABC Store. It didn't feel like a special attraction at all. If you're expecting scenic ocean views, temper your expectations. We only caught two brief glimpses of the water. The majority of the ride passes through overgrown brush, a shopping cart graveyard, and several homeless encampments. Overall, it felt like a waste of both our time and money. Unfortunately, we wouldn't recommend it, especially for families with young children.

Rented a car while my car was getting service. Everyone was helpful and communicative. They have a…read morelot of late model vehicles for reasonable prices. There's a shuttle to the airport but I didn't use it. I'd rent from them again as I like to support small business. Check-in and check-out was quick and easy.

Booked the flight 3 weeks before my trip to hawaii. 3 hours before I was to land, I received an…read moreemail saying they didn't have any cars. And then, without asking, they another rental car in my name through budget. Cost was $300 more.

The service from Rain was exceptional! The drop off and pick up from wherever you are located is…read morevery convenient. Rain was also very flexible on the return time making it easier for my family and I to do a little more exploring of the island. The vehicle we rented was brand new and got excellent fuel mileage. I highly recommend Rain's if you are visiting Oahu.

Rain was there for us every step of the way. We rented a Prius from him which saved us a fortune in…read moregas (since we drove all over the island) We also used his shuttle service to go to the airport. We loved supporting a small, local business and felt super cared for. He's the best! We will use him every time we come to Oahu.

Walk-in for safety check is very convenient…read more The girl in the office is fast. Just give her your insurance and registration. pay $26 then wait in your car. Rudy is friendly, professional and efficient. He inspected my vehicle in less than 5 min. The whole experience was about 15 minutes.

Called ahead on a Tuesday to ask about safety inspections, and the gal who answered was very…read morehelpful and let me know they perform inspections until 3 PM. When you arrive, you simply park your car and head into the office to pay. The staff asked for my insurance card and registration, and there's a helpful sign at the front desk listing everything you'll need so you can have it ready while waiting in line. The total cost was $26.96 including tax. After paying, I brought my car up to the curb by the front entrance, where the inspector directed me where to park. My inspector was incredibly friendly, informative, and walked me through the entire process. The whole visit took only about 15 minutes from start to finish. Fast, efficient, and excellent customer service. Highly recommend Ewa Auto for your safety inspection, and I'll definitely be back next year!