Here is my "Thursday Thanks" shout out to this great small business in Edgewood and its Manager…read more Marco. I'm also providing an update on my situation with the replacement Quattro cleaner I received in March 2024. (See my previous review.) First off, hats off to Marco for going ABOVE AND BEYOND for me relative to this product! I'm not sure anyone else would have made this much effort, but he truly values his longtime customers. The new Quattro did not even last 20 months! Starting in September, I noticed the cleaner was not climbing the pool walls properly. It then no longer rotated and would stall at the steps. Marco has been trying to discover what is at the center of this malfunction for several months, replacing various parts in an attempt to get it to work properly. He contacted his local Fluidra representative and they first said the Quattro was out of warranty. Marco would not take that position as a final answer. He requested the manufacturer send an entire new set of "guts" and he replaced every part FREE OF CHARGE. Sadly, the Quattro still does not run properly. I'll be looking to buy a new cleaner in the Spring, but Marco was not finished. He is working with the representative to see what discount I would receive on a future Quattro should I decide to stay with this manufacturer. (Not sure I will do that given the quality problems with this cleaner and the fact the manufacturer does not stand behind its defective product.) However, I give Marco extra credit to attempt to get me the best deal possible. Therefore, a huge amount of thanks and gratitude given to Marco and The Pool Pleaser for standing up for their repeat customers. If you are looking for an outstanding pool company in the Edgewood/Pine Castle area, look no further than Marco and The Pool Pleaser on Hoffner Avenue!!

Worst pool service I've ever had in my 25 years as a homeowner. I explained that I had dogs and…read moreneed to know and exact date/time each week when my pool would be cleaned because often the dogs were out on the patio. They wouldn't do that and instead wanted to call/text before they came over. That would have been great but they didn't even do that. I let my dogs out one day and some guy I've never seen before was standing in my backyard. My dogs went nuts. He sprayed them with water in an effort to not get attacked. Half the time they never showed up at all. I'd rather just clean the pool myself...

We could have bought a spa for our home at any store. We bought ours from Hallmark pool and spa in…read moreKissimmee. We are glad that we did because after almost a full year one of the large jets in the spa broke and pieces appeared in the bottom of our spa. I took the pieces to the store and the owners' son, Ryan Crotty immediately contacted the manufacturer for replacement parts. Unfortunately for me, the parts were back ordered. I waited for over a month. The parts finally came in and this family owned business promptly sent one of their other sons, Marshall, who was also a service technician to fix our spa. Marshall who came over to fix our spa is an expert who took less than 30 minutes to fix our jet. He inspected the other jets as well and said another one other jet needed replacing and promptly replaced it too at no cost to us. There are many spa stores you can buy from. It's not what brand spa you buy, ITS WHO YOU BUY IT FROM THAT MATTERS. We would strongly recommend Hallmark pool and spa for all you pool and spa needs.

Amazing company. Very helpful and knowledgeable. RC and his staff are awesome!! Highly Recommended!read more

I really enjoy having my pool serviced by Pool Pleaser III. Mike is always very helpful with any…read morequestion that I have. They do great work for any repairs needed and stand by their work. Highly recommend them to all!

There's a reason there haven't been any reviews of this place for over 2 years. Frankly, their pool…read morecleaning services are terrible. Go elsewhere. They had this guy named Peter that was above and beyond awesome. Good at his work, insightful, thorough, kind, efficient, and more. Peter must have left because good people go where they're treated well. The new pool tech, in the month he's been servicing out pool has a) not shown up twice (we are supposed to have weekly service but he no call/no show'ed and our cameras didn't see him for two weeks) and b) for the two times he did show up spent no more than five minutes with our pool. Barely enough time to run a test let alone run a brush to clean it. When we called to ask for a partial refund (we're not asking for the whole month, he did in fact appear and do _something_ to the pool) they told us it wasn't possible to issue a refund. The owner said they would "do better". We asked for the refund as a way for them to "do better". He said he couldn't offer a refund. So, we're taking our business elsewhere. Thanks guys!

As a business owner I know how hard is to stay in business and even harder to receive reviews…read more I buy chemicals from them for many years, we support local business, customer service is amazing, price is fair. Maria Moreno Pressure plus services

Forget about the big box stores and go check out this locally owned, family run pool supply store…read more They are well stocked and provide excellent customer service. We had some questions about our pool, and the gentlemen working (I think the owner), helped us get the right chemicals and new pool pump and heater to make our pool run like new again. He also informed us about all the services they offer, including monthly pool maintenance. We used to purchase our supplies from Posner, but then decided to go with a monthly service. Our pool has never looked better! Prices are fair, and the best part is I don't have to worry about my pool anymore.

They had repaired a mower in the past for me. I came back looking to buy some new equipment. The…read morestaff was super friendly and shared some of their offers, it really helped me make a decision.

I never heard of Snapper mowers before but these guys offer a 4 year warranty on them. I call that…read morepretty good. Also I got looked at like I was crazy for coming in and asking a question.

Last june online I saw tropical supply sold air conditioning split systems, and the prices were…read moreunbelievable. I called to talk to the sales person and the price was actually lower. Speedy 2 day delivery. I bought a Ducane 4 ton system, it replaced a system made somewhere between 98 and 2002 that was 3 1/2 tons. I gained extra cooling capacity and almost a 50 % reduction the electric bill during the summer.

Hello l visit this place to bay my a/c unit and they have all my parts in time thank tropical…read moresupply in special the manege moises i recommend this store.

Very professional, Richard and Matt answered all my questions and were on time, polite and prepared…read moreto take care of what ever i needed. Barbara is a sweetheart! easy to deal with and was willing to go out of her way to make me happy. hard to find a business that puts customer satisfaction above all else.