Love Cafe Bombón their staff always do their best to be accommodating and they're always very…read morefriendly helpful & smiling. Best drinks coffee & matcha better than that satanic mermaid stuff. Their shop atmosphere is always clean and organized. We LOVE stopping here for our refreshments before we shop in the mall or after all of our shopping.

Natalie, first off I was not yelling at your employee as a matter of fact (if that was your mom)…read moreshe was actually receptive and willing to fulfill my request by giving me either more or making another drink with no problem because she did ask if I would like more up until you came out from the back and interceded. I then let you know about the amount of ice in the cup and you just offered more milk. I did not want more milk and would've been satisfied with an apology and/or offering a remake or more like your employee offered. I ended up ordering another one with no ice since you only offered milk and I got the cup half full along with your attitude. YOU DID NOT OFFER A REFUND OR REFUND THE $6.50! The screenshot attached shows I PAID $6.50 NOT refunded $6.50! Please stop lying! Ordered the Horchata, 2 other refreshers and an apple juice. Paid $25 for all. The majority of the cup for the horchata was filled with ice to make it seem like you're getting a cup full of actual product. Was gone in like 3 sips! Went back to tell them after realizing how much ice was in the cup, and was offered milk and was told it's not going to taste like the horchata I had ordered it was only milk. I asked if they can make it like the horchata I ordered, I didn't want just plain milk. You would think after paying $25, they would be apologetic and offer to remake it, however, the "owner" Natalie didn't offer an apology for the disappointment or offer to remake it, she just offered more milk and said everything is "pre-measured" and continued to charge me for another one when I had asked for it to be made like the horchata because i didn't want plain milk. I ordered another one with no ice thinking I would get a full cup paid $6.50 and was given a cup half full. I couldn't believe it! That's more than a gallon of milk!! THIS PLACE IS A RIP OFF! They should not be filling the cup 3/4 of ice and deceiving people! Natalie seemed upset that I was unhappy with this service with the attitude she was giving. People should know what they're actually getting and not be deceived by all the ice they put to make it look like you're getting more when you're not! Because of the lack of customer service that's the last time I go there! BUYERS BEWARE DON'T BE DECEIVED! I've attached a screenshot of the transaction and it was NOT a refund!

We came to the haven market for dinner but I desperately needed coffee to make it through the night…read moresince it was a long day at work. I ordered the spanish latte with whipped topping. It was perfectly sweet and I probably did not need the topping but it made it feel like dessert. I definitely want to come back and try other items too. The service was super friendly and the coffee was made as quickly as it could be made. I enjoyed it and it kept me up to catch up with friends.

I came here today for a matcha and had a very bad experience. I was so embarrassed to have brought…read moremy friend here due to the terrible service. The girl had a crazy attitude, rushed my friend and I to order, and then rung in the wrong drink. Also, it is rare when someone is at the counter to take orders. Go to Ladd coffee or Junbi instead. Employees are so much more hospitable.

The matcha and the vibes were amazing, my only heads up for anyone going is that they were only…read moreaccepting cards for payment when I was there but that is the only thing that threw me off.

I ordered the Iced Matcha Einspanner and it completely stole the show. The blend of rich matcha and…read morecreamy topping was perfect. I also decided to try the salt bread topped with mushrooms. It tasted great but it made me realize that I still prefer the classic salt bread with absolutely nothing on or in it. The overall experience is incredibly stress-free. Finding a spot is a breeze because the location has lots of parking. It is also situated inside a complex filled with several other interesting establishments, leaving me with a whole list of places I want to check out.

We were in the area when we decided that we needed some caffeine for the drive back home to South…read moreOC. I quickly yelped surrounding coffee joints and happened to find Tierra Mia Coffee. Luckily they had a drive-through. I wasn't about to go inside where it was packed full of people. I did not have the energy or mind set to sit and wait. What we ordered; *Cortado - 5/5. Had I known how amazing this drink was, I would've ordered the larger size. I drove away instantly regretting the small cup with my first sip. I literally wanted to turn the car around but everyone was crabby and wanted to go home. Since then, I have ordered a Cortado from other places. Unfortunately, they haven't been able to come close to the Cortado from Tierra Mia Coffee. *dulce de leche latte - 4/5. This was too sweet for me but it was good. My husband ordered it which is out of the ordinary for him since he always sticks to a mocha. I will definitely be going back to Tierra Mia whenever I am around. I will for sure order the larger Cortado next time and I can't wait to taste that deliciousness again.

Minus two stars for cup size and texture/grittiness of rice and bean frappe :(…read more I ordered one small rice and bean frappe and one medium Cubano con leche, but both seem to be in the cup size small. I was charged $12, didn't get asked if I want a receipt or not, didn't get one. The Cubano con leche has a really strong coffee flavor, 10/10!!! I would get this again for sure! A friend recommended the rice and bean frappe a while back, so I finally decided to try it. Unfortunately, I'm disappointed at how sweet it is. It's also super textured/gritty - I think it's from the crushed black beans or the coffee grounds didn't get strained out properly?? The actual flavor of the drink is fine, but it's hard to focus on that with all the sweetness and texture going on. The drive thru went by really quickly even though there were 4-5 cars ahead of me, and the drinks were ready right when I got to the window to pay.

Location This fairly new boba spot is located in West…read moreCovina, right on the corner of Glendora Ave and E Service Ave. I believe it opened around two years ago, so it still feels pretty fresh and new to the area. Parking Parking was pretty convenient. There is street parking available, and there is also a small parking lot in the back for the building's tenants. Interior / Atmosphere The shop itself looks bright, clean, and inviting. It has big shop signs, sofas, and a few cute spots where you can take pictures. From what I heard, they also host K-pop gatherings from time to time, which gives the place a fun and unique vibe. Service The staff were friendly, interactive, and easy to talk to. They answered my questions with helpful information and made the experience feel welcoming. Drinks I ordered the Guanyin milk tea, which was recommended to me after I mentioned that I prefer a stronger tea flavor. It was a good recommendation, and I enjoyed that the tea taste came through well. Even though I ordered 100% sugar, the drink did not taste overly sweet, which I appreciated. Overall Overall, I had a good experience here. I would personally rate this place around a 4.3 to 4.7, but because the staff were so interactive and welcoming with customers, I would give them a 5. Keep it up!!

Parking: Plenty of parking space…read more Mango Jazzy: Less Ice, 50% sugar, no topping. It's a mix between mango milk tea and what tasted butterfly pea milk tea. Great in between fruity and milky but more fruity. It has a mango scent that's there but not too overwhelming.

Quick and easy. There's a kiosk so you don't have to talk to them if you don't like talking like me…read morelol The place is clean. I trusted because of the amount of Chinese or Taiwanese people going in. I tried one of their most favorites, Lemon jasmine and omg the tea was soooo flavorful and perfect sweetness. My husband's brown sugar milk tea was also good!! Will definitely go back.

I ordered online on Fantuan. Definitely a rip off because $1.99 for every order placed for pickup…read moredue to only ordering one drink. Ordering in person was also a long wait for about 40 minutes. Mines was definitely worse since I ordered on the phone ahead of time (15 minutes to get to the store), i still have to wait 40 minutes after arrival. My total wait time from order to actually receiving the order is 60 minutes. Drink was extremely delicious but not the wait. And the disorganization. From the very beginning I waited in the store I told them to put two orders together and gave them the two numbers. They put the order next to each other and by the time the number is "ready for pick-up" on the screen, we went to ask them and my drink still wasn't ready. They can't even find my ticket and had to asked me to wait another 5 minutes. After waiting for 5 more minutes, it was shift change and it was someone else calling out the number and I have to ask them again because my drink is now just sitting there on the counter. WORSE SERVICE! I rather drive to Irvine location for this tea. Never again City of Industry. Order #11095 and #35858

Really like this place since it opened, the teas taste fresh and natural with no artificial flavor…read more I usually order a Jasmine Milk Tea but they also have a rare Puerh Milk Tea! The space inside isn't that big but ceilings are high and there are usually enough seats to hang out for a little. Clean restroom available as well. Parking is easy outside. Favorite tea shop in RH!

Drinks are great but I'm knocking down a star due to customer service. I've been here several times…read moreand the staff are extremely rude. The people at the pickup area don't acknowledge you at all. No hello, no thank you, nothing. They just stare at you and give attitude without saying anything. Chang an fresh lychee oolong milk tea - this is a new drink that has bits of lychee and jelly in it. There is a slight floral osmanthus taste that makes this drink really refreshing on a hot day. They are very stingy on the jelly though. I only got a few pieces. Ordered this in 30% sugar and less ice and it was pretty sweet. Tasted like 70% sweet. Osmanthus oolong milk tea - if you like drinking perfume this is for you. It's not my cup of tea. The osmanthus is very strong. Dancong oolong milk tea and rock oolong milk tea - I'm bunching these together because honestly I don't know whats the difference between the two. One tastes slightly stronger than the other but I can't remember which is which. In terms of sugar levels, I've mostly gotten 70% for all drinks due to it being the recommended level, but it is usually a bit too sweet for my liking. I've tried getting a lesser sugar level, but the drink ended tasting extremely watered down.

Came on a Saturday morning, around 10:30am and the line wasn't too bad yet! 11am was when it…read morestarted to pick up. We got the Caesar wrap and a panini and both were super solid. The drinks were good too but on the sweeter side. I really liked the Strawberry Vanilla Latte but it was slightly grainy on the bottom if that's something that bothers you. Overall, I would definitely come back for the wrap and try their other menu items. While there's typically a line, most people take it to go so there is a lot of outdoor seating to enjoy your meal :)

Finally had a chance to try this coffee place out, I have heard mixed reviews so I wanted to check…read moreit out for myself. It was very busy I waited for about 10 min before anyone acknowledged I was standing there waiting to order even though there were a few young lady's behind the counter doing things a simple acknowledgment would of been nice instead of ignoring me. A gentleman finally took my order he seemed very overwhelmed I felt rushed I paid and waited another 10 min for my coffee they forgot to give me my dessert so i had to wait again finally received it. I found a seat to try everything Coffee was okay I ordered a salted banana cream latte was very strong coffee tasting no banana I also ordered a white raspberry cheesecake that was good Overall I don't think I would go back it's a bit overpriced for what I got and I completely understand that it was busy but customer service was very lacking