the younger lady with glasses and brown hair is completely unprofessional, and has no business…read moreworking customer service. She's rude and harassed me after I came back in the store to clear up some confusion. Trying to Double charged me for coffee.. I then tried to let them charge me again and she harassed me. I left it at the counter after she accused me of stealing and then insulted me and my clothing. (By the way my outfit cost more than that retards paycheck). She needs to be fired ASAP Had been using this gas station for years, thousands of dollars spent here. Will be taking my money next door

Their internet is often down and they don't put up signs. Poor service either way. Trash overflows…read moreand pumps are always dirty.

Very clean, and staff is really friendly!!! I started to come to Chevron instead of 7-11, way…read morebetter vibe overall.

Really nice station and useful location but there are a few minor issues…read more Maneuvering your car around the grounds is sketchy. Definitely not enough room. I had to go inside to use my credit card. To me, this is a fail. There are a number of things to like. Just needs a few corrections.

Was just grabbing gas & joe comes to ask if he wanted me to pump gas for me lol…read more I thought he was kidding but I definitely let him gas it up. Small chit chat Then he asked to check tires , so glad he did one tire was lower than the rest. Definitely made my morning more delightful After a rough morning This was the kindness my day needed & definitely appreciated :)

1. The machines are a total scam. You submit your info for the rewards which take some money off…read morethe price of gas, but the machine doesn't actually apply it. The price of gas is the same. So it takes your rewards and marks them as used but doesn't actually give you any. For example, today I went to get gas that was listed at $4.99 a gallon, I had $.50 in rewards per gallon, but the total cost is still $4.99 a gallon. And now my rewards are "spent." Scam. 2. The employees are lazy and strangely entitled. One of the machines outside wasn't working so I had to pay inside, and the two older employees firstly took forever to even acknowledge me, then were complaining about how somebody won some money off of a lottery ticket (jackpot, just "some money") and didn't tip them. For what? I don't think that's common practice. They didn't even really speak to me, just each other.

I have lived in Laguna Niguel since 1988 and have used this car wash well over 100 times…read more Today it took 20 minutes just to get out of my car even though there were no cars in front of me. The Attendant needs instruction to not pass up customers in one lane and only to provide service to the other two lanes.

Used to be one of my favorite spots for a quick drink until things started to happen. One of there…read moremost friendliest cashiers was fired and replaced with a rude one instead. I parked my car in the lot of the gas station at lease like 8 spots away from it and the manager came up to me at my job nearby and yelled at all of us because my car was parked there. There are no signs telling people that parking is for the store only or there's a certain time frame to park there. I've been parking there for about 2 months until this happened. Funny thing is that she always went to out UPS store and asked for discounts but when we wanted a small discount on energy drinks she would never give them. That's why I'll never go to this gas station ever again. I recommend going to the one 2 blocks down.

It was closed (meaning all the gas pumps) last week and today. I have no clue what's going on and…read moream frustrated that I drive here and have to drive to the other Shell on Aliso Creek. The one on Crown Valley is overpriced and the one near the Aliso Viejo library is more expensive too. Only this location and the Aliso Creek one near the school have good prices.

Clean place with friendly staff. Car wash available on site makes it very convenient, too. Prices…read morehave increased, but the Monthly Subscription rate is worth it.

This is in all honesty... an amazingly efficient gas station. First off, the snack variety is…read moresimply amazing, like there are lots of things to buy. Secondly, the service is extremely good, like the people working are very friendly and know a lot about Laguna Beach. Sooo if you want to know how to get around, ask them. The gas quality is second to none..... so yeah speaks for it self.

TERRIBLE CUSTOMER SERVICE . The guy with long hair in the cashier is always on his phone …read more Customer is waiting for a receipt and he's is like you good . No even putting attention to the customer. 0

Not only the lowest fuel prices, but convenient. I've lived…read moredown the street for ever, I fill up here 2-3 times a week, never had a credit card issue. Pumps have always worked, never a problem. Yelpers are nothing but whining Obama types, lol.

The service here is terrible. The gas pumps are extremely slow, there's no assistance, and most of…read morethe time, the pumps don't even work. I've had constant issues with this place, and today is the last time I'll be getting gas here.

If I were able to put ZERO stars I would. This poor man just went inside to buy a pack of beers and…read morethis rude, obnoxious lady that works there who should be worrying about that nappy hair of hers, decided to be racist this evening and tell him to get his US ID out and then started to laugh. This lady NEEDS to get fired. She has to be 70 years old, and her coworker didn't even say anything. It is time to worry about what coffin she'll need instead of worrying about this poor man's citizenship.

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Been coming to this gas station for 20 years :) I look forward to running in and seeing John,…read moreElodia, Nab & I am forgetting my other guys name (I think it starts with a D) They always have a good attitude and make me feel welcome, I appreciate the familar faces & smiles here!

The employee has to have more customer service not treat you like shit. They made me feel so bad…read morelike I did something bad taking a picture of my license plates. My daughter didn't mean to do it. It was an accident. She couldn't find the bathroom outside and she was waiting for me to finish paying so I can go with her to look for the bathroom, and she couldn't hold it and she pee on the floor and the guy told this guy that was getting a Slurpee what happened? and that guy went out and threw the Slurpee on my car. And they even stopped my gas just for that and when I went back in to tell them to put my gas back on, I was like I'm gonna clean it. They're like no it's OK just leave Then why they did all the drama? my daughter was embarrassed. She didn't mean to.