This establishment is HORRENDOUS!!! The entire staff appear to be racists and find mistreating people of color amusing!!! I had to file the attached complaint (below) to the corporate headquaters, due to their blatant disregard for the people who patronize their establishment each day... ENOUGH IS ENOUGH!!!
After having been a member of the Mahwah Business Community for over 3-years, I have never experience such blatant bigotry and disrespect as I have today within this store. I frequent this store on a number of occasions and at this time I've had enough mistreatment at the hands of the store's employees. I am an African-American male, extensively college educated, upper-middle-class by society's standards, and fully aware of how members of society perceive my ascribed status. The staff appears to make it their point to snatch my money out of my hand when paying for my purchases, only to then toss the change into my hand, as if making contact with my non-white skin would be somehow infectious. I can not count the number of times my change has hit either the counter or the floor, due to the store's employees unprofessionalism. As of late "Peter" snatched my money, and began to toss me my penny change, when I requested that in the future he not snatch my money out of my hand. Peter stated, "Don't take it personally" and when I told him I find his actions unprofessional, insulting, and disrespectful he stated, "Whatever," fanned me away as if he was shooing away a gnat and began to "politely" assist a Caucasian patron. At this time, I "DEMAND" a formal apology from 7-Eleven, the owner of this facility and Peter!!! I will expect to receive all three apologies within the next 72-hour before I make this situation a public matter!!! read more