Never thought I'd write a review on a 7 eleven but been here twice, left irritated by how two different guys at the counter act, rude, dismissive, one on the phone not even hearing my question. read more

Experience was bad customer service and this store at 9716 Campo Rd Spring Valley, CA 91977 United States refusing to use the system and blame the customer for using scan pay. Cashier became hostile because I used the system and started to tell me we don't accept and we have signs everywhere and by signs he means shitty made up hand written signs. He also threatened next time you better not use the APP. read more

Best 711 in Casa De Oro, Spring Valley area!! The employees are always very welcoming, the place is clean and they always got what I need!

I've been coming to this 7-Eleven since I was a child. This location is privately owned and it shows. Customer service has always been a priority of this location. The employees always greet you and are very polite at the register. The store is always clean and well maintained. As a child, I bought countless big gulps and slurp-pees here, not to mention the endless Doritos bags and candy bars. Now a days, I stop by on my visits to my mother's house for an occasional lotto quick pick, but I am still welcomed and treated well! read more

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Came in yesterday to grab an adult beverage before hanging with family all afternoon (ya get me? It was thanksgiving). The lady behind the counter was so sweet. I didn't catch her name. I was in around 1245-1:00p. She connected with everyone who walked in the door. There was a group of four that was quickly helped in front of me and she said hello and connected with everyone. She took care of me quickly and asked my plans for the afternoon. It was raining outside and she even wished me a safe travel down the way. She was such a sweet lady. Wished I had her name to give a proper shout out. Definitely worth a stop in to this location. read more

I just wanna let you guys know that Holly is doing a great job hopefully this is the 7-Eleven that's by the Bank of America across from Chevron she wasabi nice and polite to me and my daughter and she treated us like family so I wanna tell you great job for hiring her keep up the great work read more

I have to say this is one by far my favorite 7-Eleven I go to Kathy is amazing she is always so sweet and always takes her time of anything you need. She makes you feel welcome place is so clean parking is easy read more

Julio is a disrespectful rude pig. He gave the wrong change to my child and his co-worker. When I questioned him, he got defensive and argumentative. I became angry and started yelling and cursing. He mirrored my behavior yelling and cursing at me. He then began provoking me saying "bye!", waiving his hand in my face, "come back tomorrow and talk to the owner if you have a problem with my customer service" as if it is acceptable behavior. I will be there tomorrow morning and I hope there will be a serious consequence to his horrible customer service. read more

The cashier's here are so damn rude!!!! Especially the lady with blonde hair and glasses that work's in the morning, I've been going to this 711 17 year's!! Not anymore!!! read more

My local big gulp and beer spot . This location has the best staff of any 711 in the area and it has a good selection of munchies . The reason I don't give this place 5 stars is because the owner is very rude to the employees in front of customers and I don't appreciate that . This location is a few blocks from my house and I by big gulps 4-7 times a week and beers every weekend . If the owner would chill out a bit this place would be 5 star worthy . read more

7-Eleven - a cold drink in a plastic cup - Convenience Stores Near Me - Spring Valley, California

This 7-Eleven is near my work! The cashiers here are always nice & engages in conversation with me all the time! I really like how there's a lot of parking spaces now that the gas pumps are gone! read more

Great customer service rusty did an Excelent job helping me out. Guy deserves a raise

I love this 7/11. The cashiers are nice (so is the owner) and the store is always well stocked & clean. I moved about 5 miles away for a while and although there was another 7/11 closer I would still always come here. read more

7-Eleven - a person holding a donut with sprinkles - Convenience Stores Near Me - Spring Valley, California

This 7-11 is my favorite! The staff is so friendly and easy going. They always have a great variety of items with their perishables always fresh! The reason I give it 4 out of 5 stars, is the manager/owner is very mean to her staff, she is blatant with it and I have witnessed it several times. Another negative (only for me because I seem to be one of the very few who likes it), but they don't have Barqs root beer in bottles or on tap. We get big gulps literally EVERY day at this location and I always get diet coke with lemon. It would be nice to have a root beer choice, preferably Barqs. Nonetheless, the staff, again is amazing. All of them. It's always nice to go in and chat with my 'friends' here and see what they are up to. read more

Today I called Redbox Customer Svc. Josh in customer service gave me excellent service and very kind. Thank you. read more

I WILL NEVER GO HERE AGAIN!!! Now that I have your attention. Earlier today I was in the 7-eleven purchasing water and some gum. As I'm wrapping up the transaction and walking out the cashier is speaking to 3 children (obviously walking together on their way home from school, I would say in the range of 10 years old). She tells them to leave all of their bags (backpacks) at the door, and to take off their jackets/hoodies and leave them at the door as well. This is unacceptable! First, let's mention the fact that you shouldn't be relieving children of their belongings, Especially their clothes! Second, how about the psychological damage that you're causing these children by automatically sending signals that you think they're going to steal. The kids seemed obviously stunned and hassled by this, even noting stuff like "we're not trying to steal?!" and "it's cause you look ghetto" (one kid said to the other kid). What is the point in negatively reinforcing this behavior, even though nothing has been committed, obviously sending the message that no matter what these kids do they're already in trouble just for being kids. I don't have kids, but I would definitely be looking at legal action if you're having my child take off pieces of clothing to enter your store. I'll leave this by saying, okay what if there is a small chance that a child will steal something like a candy bar or a snack (what is that like $2 max?), well due to this behavior this adult, with a job, whom potentially will purchase drinks, snacks, sweets, beer, gum, anything else my heart desires, and lives in the area will never be shopping here again. Luckily you made sure these kids have a rough time just trying to enter your store. Edit: Forgot to mention the part where the lady working there is smiling as if this is some joke to treat children this way, it must be because this is something she commonly does and takes enjoyment in it. read more

I used to go out of my way to go there for coffee in the morning because the people were so awesome and the coffee bar was always clean and very well stocked. I went a month or so ago and found that things had changed. Coffee pots were empty, coffee extras were gone and different staff. Thought it might have just been a one time thing. I went again today and it was even worse. I noticed the coffee extras were lacking but added a couple shots in a cup and went to get a cup anyway. The hot chocolate machine was out as was the Brazilian coffee with 3 people in line a a cashier that looked lost. I put my cup down and left, never to return. read more

Best 711 in the area the cashier very nice and friendly guy! my favorite is the breakfast sandwiches and the chocolate donuts!))))))))lol read more

I stop by a couple times a week for the iced coffee. The employees are always nice and friendly, and the store is always clean.

Friendly outgoin ppl! One of the best 7/11.. Plus its the closest one to my house, Ha! :)

I just have to say that this is the best 7-Eleven. If you want to go to a place where the employees are happy with their jobs and everyone knows your name, this is the place. This is the only 7-Eleven that I would dare get food because of how clean they are. The owners are sweet and go above and beyond to give you personal service. read more

This 7-11 is pretty good. No fuel but it does have a red box. Pretty standard. The staff is usually pretty friendly and it's usually pretty well stocked and clean. read more

The Cashiers at the 7-11 are the best 7-11 employees I've meet ever!!!! And I love a 7-11 so I've been to lots all over California and every time I come in here no worries, always nice and honest! I dropped money and someone literally ran me down to return it and I appreciate that because that was my gas money for the week I believe in people read more

Always better than any other 7-11 experience I've had. Clean. prompt service and did I mention clean. daily customer here. morning crowd.

This is the place that they come every morning to get my tea and my donut best donuts ever with best service good job guys coming here every morning read more

Stop by here twice a day normally and the cashiers always know what I need and are always in a great and cheerful mood and food is good and the store is clean.! read more

Love this place! The workers are super friendly and it's always clean and well stocked.

The costumers service at this 7 11 is great i got helped by terry and she is so nice she helped me when i was short on change and and thanked me after! I love this 7 11!!! read more

This 7-11 use to feel like your neighborhood store the friendly cashiers and the owner always greeting you with a smile. The 7-11 was sold last year to someone else and has been going downhill ever since. Cashiers that were left from the old owner are still friendly and helpful any new hires by the new owner are not friendly and never smile. I stop by every morning for a cup of coffee and half the time the pots are empty. Today for example; I had to try 4 different pots before I found one with coffee in them. The clerk was there alone and that may have been the problem, no one to help him. I had to take coffee didn't particularly like just to have a cup. The place is not nearly as clean as it was with the old owner. Soda area is always messy and sticky and the overall appearance of the store is not clean. I have not seen new owner of the store since the first week or I would complain directly to him. The Owners brother works some of the time and is extremely friendly. I hate to change 7-11's because this is on my way to work but if they don't have the product I want "Coffee" why would I stop? Indeed the new owner needs to make some improvements. read more