Literally taped the doors shut with a garbage bag, employee eating food pretending as if I am ghost that does not exist. I said hello four times, waved, she rolled her eyes, continued to eat and wouldn't even look at me. I Just wanted water while my Tesla was charging. Came back a second time, same exact interaction. Took pictures, enjoy. Hope the manager sees this. read more

7-Eleven - Convenience Stores Near Me - West Covina, California

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its located down da hill from me so i come in convenience ~ staff is cordial but they seem 2 operate in slow-mo latest experiences happened this past week when i dropped by tuesday & friday in hopes of acquiring my near $1B jackpot lotto tix 1 cashier was helpin customer in front of us but took a long time, as he chatted away w her, while 2nd cashier was just standin next 2 him; there were a few customers inside & da line got longer so FINALLY that 2nd cashier took a step 2 his register so we can get this line goin ~ it felt more like a grocery store wait time than a convenience store read more

I only come here for the 100 octane gas. Particularly when the gas prices shot up because they were within spitting distance of the 9.99 price of the 100 octane. I haven't ever walked inside of the store so I can't comment on that. I do like that usually I can use Google Pay to make the payment. I come get gas and then get going. read more

7-Eleven - 100 Octane - Convenience Stores Near Me - West Covina, California

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I normally wouldn't write a review about a gas station but the lady who always helps me is so nice. I came in and wanted to try a slider and she was honest with me on how long they have been sitting there. She's always super kind and does not rush me.. always asks if I need a bag. The guy who I think does not work there anymore is so rude.. he is so so so rude. But I guess they got rid of him. I also think they need to fix the credit card machines for the gas pumps. Only two work. read more

7-Eleven - Slider and hotsauce - Convenience Stores Near Me - West Covina, California

Customer service is horrible. The you g guy at the register must be having a bad day & has decided to take it out on the customers. I just want to get gas & chips, he could've left the wack attitude home. Am forced to give 1 star because they won't let you just write the review. Don't stop by at this place read more

Gas station that won't allow customers use the restroom. If I could give no stars I would instead I just won't give them my money and warn others read more

This location sucked. No chili or cheese for the hot dogs. The onions were in a packet. I was not feeling that at all. Slurpee selection was kinda lame. read more

No bathroom. Should require all gas stations to offer restrooms. Will not get gas here again.

don't come here at all the lady that's a cashier has a f*ickes up attitude didn't want to receive the money because she didn't have change for a 50 dollar bill that's not my problem how can a 7-eleven not have change talk to your boss about it don't blame me for not having a smaller bill read more

Went to get gas, based on a falsely reported price, that I personally saw the manager put into the gas buddy app. I'd I could provide 0 stars for this business, I would. Business should obviously not practice lying as a norm. I'll take my business elsewhere. read more

I have been coming here since this place opened. I have always had great customer service until today. I have encountered this guy before when he is constantly smoking outside. I came in today to refill my propane tank & this kid wants to tell me they are not filling tanks today. Not that they are out but not accommodating customers today. read more

Wow. Just wow. I came with 10 dollars lookin for some skittles and I come out with a Slurpy, a churro, a bunch of candy, and still had cash to feed my family! Amazing prices for amazing variety of products. Thirsty? Go to 7-eleven! Hungry? Go to 7-Eleven! Want somewhere to hang out? 7-eleven! It has everything for everyone to enjoy. I have never been dissatisfied with the service or the food items. Every time I gotta buy something like a condom or lighter, I know I can count on 7-eleven. They have never let me down, ever. I am able to do it all with my local 7-eleven powering my day. read more

My first time at this 7-11, coming from LAX in urgent need to empty my bladder. The guy working the cashier seem cool, I waited for two customers ahead of me before I asked for the rest room (most places have a key), his reply was "check them". I walked around to "check" and the restroom was fine both toilet and sink worked fine. I used it. Halfway through using it, I heard a loud pounding on the door behind me. Coming out I asked is everything okay, he said "it's "out of order"! I was puzzled as to how. In my opinion the cashier was having a bad day, I would've liked to make his day better but his negative demeanor was not allowing it. Almost ruin my day, almost. read more

I don't really know what else to say besides the fact that they sell RACE FUEL at this location.

The 7 eleven is nothing special. The fact that they sell racing fuel sets them apart from all other locations. Only gas station I have seen with this type of fuel. Ifb you need they got it. read more

7-Eleven - Racing fuel - Convenience Stores Near Me - West Covina, California

I ate dinner at Classic Burger next door and I came here for something to drink. Since my food was almost 9 dollars so I was looking for a 99cent drink haha. I thought the Big Gulp was 99cents, but 99 cents at this 7-eleven only gets you just a regular "Gulp". Because the Big Gulp was $1.39, I browsed around and found their 99cent Arizona drink section. If you like the Arizona products, this location has a wide selection, not only the teas, but they also have a lot of their fruity drinks. I picked up a can of the strawberry lemonade. Drawback was the slow cashier. He wasn't exactly operating on a high speed. With 2 people in front of me it took at least 5 minutes. read more

I have been appreciating this particular location since it is nearby and inviting since it's relatively newly updated. I like the coffee station. It makes me feel like a kid in a candy store. I like the flavors and condiments to prepare my coffee. I only suggest the staff to be consistent at greeting when walking in. It is not to say that the staff is not friendly at the register. Just a simple "Hello" or "welcome to 7-Eleven" would be nice. read more

7-Eleven - Another great day this morning getting my coffee. I also got bananas that were just right! Super value. And, I was greeted with a smile! - Convenience Stores Near Me - West Covina, California

10:30pm on a Saturday night can't order a pizza and there's no coffee ready. WTF? At least they were nice.

This has to be the worst 7/11 I have been to. Management and staff here are incredibly rude and don't care about their customers. I went there twice in 1 week and both times was treated absolutely rudely. The first time I was using a coupon on their app and the manager mumbled something. I asked him to say it again and after he raised his voice very rudely. The second time I was with 3 friends and we were waiting for our last friend to checkout. A staff member rudely said you can't be standing there. Either get out or buy more things. We were waiting for our friend and all of us had purchased something. Very rude read more

100 Octane race gas sold at the pump!

the little manager can't hear when you speak and only wants your money. rushes you even though he has no customers. other workers are nice

Gas maybe a little pricey here, but sometimes you have to pay for covienence. When I'm in a hurry and can't afford to wait in line at Starbucks I come here for there Brazilian roast coffee. Makes my day a little better. read more

Have used this station for years, have always been treated with politeness, but not this evening. Had an unwanted/unprovoked confrontation with one of their customers at the pumps. He was so intimidating that I called 911, he eventually left, after going back into the store for several minutes. I then got out and pumped my gas, my good luck continued, the pump would not provide a receipt so I was forced to go inside. While asking for my receipt I noticed they had a screen which showed several angles of cameras. I asked the attendant why if they had so many cameras if they could see something happening outside they would not intervene. I was met with such rude disrespect from him I was shocked, it was obvious that I was quite upset about what happened and instead of trying to be helpful I was met with another rude, confrontational male. I identify them by gender because as a woman who is not easily rattled they both truly acted like bullies taking advantage of the fact that I'm an older woman by herself. We have a business account with 76, we spend hundreds of dollars there a month, but no longer. I realize they can not control a stranger but I would hope they would hire help that would be more accommodating to their customers needs. read more