I've been coming here for a very long time and the three doctors are all great. Actually thinking about it maybe I've only had Daughetry and recently, Pak as my doctor. It's possible I had Ricketts, but that might have been when I was younger. Everything is on time and the staff are friendly, patient, helpful, when trying out glasses or ordering or paying etc. The office/store is very clean. There is a small chess or tic-tac-toe set I've never used. There is a free water cooler in the back. Once I tried to use contacts here and they were patient as I fumbled for twenty minutes or so (to this day I still use glasses). It's right next to the Libertyville Metra station, which is convenient if you live in Chicago. I usually set aside 60-90 minutes for the time I'll be at the office when getting a checkup. read more

I've been a customer since I moved to Libertyville 9 years ago. I've gone through many eye care professionals since I was in 6th grade. I (or my parents) have chosen most based on cost, and have had mediocre at best results. When the time came for an upgrade I decided I would search for value, not cost. I visited a few highly rated establishments, and decided on 730 North. I was glad I did, because it was the best experience I have ever had with my vision. Really nice people that take their time to get it right and listen to my concerns. My first experience was great but something was off with one of the lenses. They ordered a replacement and honestly after that I had the best vision I ever remember having. I just recently upgraded again and my experience was once again terrific. Not the cheapest, but in my opinion the best value. read more

This place is the BEST. We actually really enjoy coming here for our annual exams because the whole staff make the experience so pleasant! Particularly wanted to call out Dr. Yin, who is fantastic and might have the best bedside manner of any doctor I have ever met -- it honestly just feels like catching up with a friend every time we see her. They are also so flexible and accommodating and really go out of their way to make it a great experience every time. Best eye care practice EVER! read more

Love them. Extremely professional and very nice to work with. The staff is very helpful and the doctors are extremely knowledgeable.

Wonderful optometrist office. The whole staff is friendly and professional. They offer a great selection of glasses. Conveniently located in downtown Libertyville, across the street from the train station. read more

Melissa was so very helpful in adjusting my glasses and my sunglasses. She made the experience so delightful. We all adapt in the time of Covid. I stayed in my car and she fixed all my glasses issues going back and forth on a hot day. read more

The people at this place are fabulous! Woke up Saturday morning to find my left eye glued shut from seepage. Cleared that and discovered that the entire eyeball was deep red. Called 730 North hoping to get a same day appointment. Unfortunately, the doctors weren't in that day. The person who answered my call asked me a number of questions and said she would have the doctor on call reach out to me. Within 30 mins I was on the phone with Dr. Diana Yin. We face timed so she could take a look. She was so kind and caring. An excellent listener and very patient with my questions. She prescribed antibiotic eye drops. By Sunday the pain was gone and now on Tuesday my eyeballs are bright white. I worked in the medical industry for 29 years and have rarely had the pleasure of knowing a doctor like Diana Yin. She is a rare treasure. read more

I have been coming here for a few years and am always highly impressed with their facilities, etiquette, and service. I have now moved to downtown Chicago, and I like this place enough that I am willing to make the 1 hour drive for my eye appointments. They're that good. The staff here, as a whole, is wonderful. They are extremely helpful without being robotic - in fact, the opposite is true, and they always make you feel at home. They have gone above and beyond for me a few times. Once, I was in a different state on vacation and had left my contacts at home, and they helped me call my prescription into a WalMart so that I could go pick up some contacts to tide me over. They also were willing to let my mom pick up my contacts once on a day that they were supposed to be closed. Basically, I'm an unorganized mess, and they keep picking up the pieces. Thank you! read more

We have been bringing our son here for about two years now. He was born with strabismus. We have completed sessions of vision therapy with great results. We just recently started bringing our daughter as well. The staff is wonderful! Very professional and courteous! read more

Dr. Jody Ricketts contacted me directly a few days after my visit. She was aware of the situation with the lab breaking my frames and had already started to source a replacement set for me from another local store that carried Chrome Hearts. What a coincidence, as I had already booked an appointment to head over to Blink Optical in Lake Forest, and to my surprise Dr. Ricketts had already made arrangements with them to take care of me. I had no idea she had done this until I showed up at Blink! I wasn't expecting a full replacement or the behind-the-scenes efforts. This was nothing short of amazing. She clearly demonstrated to me that she is committed to delighting and taking care of her patients. Thank you so much, Dr. Ricketts. read more

I've been wearing glasses for nearly 30 years, and this is the best eye doctor I've been to. I've seen Dr. Walsh every year, and she is thorough, intelligent, and friendly. The office staff is also amazing...they are very accommodating and will do what needs to be done to keep the customer happy. Their hours are also extremely convenient, and I've never had to miss work to go see the doc. Finally, their frame selection is good. You would think that being in Libertyville, they would only carry high end frames, but there is something at every price point, and I found that they are no more expensive than any other eye doctor I've been to. They also don't pressure you into purchasing their frames, which I appreciate. I think if you live anywhere near them and are in need of an eye doctor, there's pretty much no other choice. They are the best in the Lake County area. read more

Right in the middle of beautiful Libertyville downtown. The staff makes you feel welcome and all are quick on their feet. The place is bright, windows to the Libertyville street, smells good , has a good selection of frames and love the unique old charm in the office furniture . read more

Was told my glasses were not made correctly so I would have to wait another month to get them. Why should I have to wait another month just to get something that should have been done right the 1st time. Whatever happened to you screwed it up so fix it now? Do not think I am going to come back to this outfit! read more

I have been going to 730 North for three years. Wonderful staff, very patient. They go above and beyond and find rebates and discounts to help you with the price. I work very close and on a couple of occasions I tore my contact at work and I just give them a call and pick up a new contact. It gives me piece of mind that if a contact or my glasses have issues, I just give them a call and it gets fixed immediately. read more

Highly recommended!!!! The service one receives here is pure perfection. Very attentive staff and a wonderful selection of frames. From start to finish, all details are managed professionally. In addition, this is the BEST and most comprehensive eye exam I have ever experienced. Dr. Walsh is a gem to have as an eye doctor! read more

I have received an excellent care. I am excited to get my 1st prescription eyeglasses. I was put at ease during the selection process of the frames that will be stylish and great fit for me. read more

Fabulous eye care experience. Had the latest technology for retinal eye scans. Confirmed my prescription is stable for the last 3 years. No puff of air in my eyes - no discomfort. Offered contact lenses using new materials that allow more oxygen, hence longer wear time. Didn't push me to buy new glasses. Confirmed my existing glasses met my prescription needs and adjusted them, so they fit better and tightened them. Love their staff and excellent customer service. read more

Very professional and knowledgeable staff. Friendly and helpful, good selection of frames and a nice facility. Happy to have this as my regular optometry clinic! read more

Best Optical experience I've ever had! Athena, Carol, Rebecca and Dr. Pak were extremely friendly and professional! I will no longer visit cookie-cutter vision centers when I need my next eye appointment. Amazing service and high quality equipment with a warm & welcoming feel. Highly Recommend!!!! read more

730 North Optometry was the best experience I've ever had with an eye doctor. From the moment I walked in the door, I felt like I've known the staff all my life. They were welcoming, friendly, accommodating, and very prompt. I was in and out of the eye doctor appointment so quickly while still feeling they did a thorough job, including a more in-depth explanation of eye health than I've ever received. Of course, I hung around a while afterwards to pick out new frames and received immediate one-to-one service and great opinions on which frames to choose and why. I would highly recommend 730 to anyone and everyone. Our family will be life-timers so long as we're within a 50 mile radius of their office. Thanks 730! read more

730 Optometry is the Four Seasons hotel of eye care. From the the ambience, to the care and integrity of the Drs and Therapists it was all 5-star concierge level. The Professionalism and knowledge of the staff was wonderful during our son's Vision Therapy treatments. The degree of engagement with Customers was exceptional and we have been very grateful as we got our son's learning disability finally under control. read more

Wonderful facility and caring staff made my annual appoint a breeze. I'm looking forward to my next appointment in the spring.

This review is coming at you from someone that is new to the world of eyecare. At the ripe old of age of 48, I decided to be an adult and pay a long over due visit to the eye doctor. Dr Ricketts and her staff were fantastic! In addition to being informative and helpful, they were patient in dealing with an old newbie like myself....I tried on somewhere around 50 plus pairs of frames...lol......I now have my glasses and have rejoined the world of the seeing... FYI....I get compliments on them daily... It was a great pair of Anne et Valentin frames that Cheryl and Liz helped me pick out. My experience was stellar and I'm not the easiest person ;) just ask my ex. read more

Easy to get an appointment, very friendly & knowledgeable staff, nice waiting room, thorough exam, works easily with insurance. Great with adults & kids. I've seen a few of the docs here over the years & all are great. Highly recommend! read more

We are always treated as if we are their best customers at 730 North. The exams are relaxed and thorough. Even my doctor phobic anxiety ridden son loves to come here as they explain everything to him and and put him at ease. They are very knowledgeable about what your insurance covers and help you to pick out the best options for your needs and insurance. I wish that their eyeglass selection was a little more diverse but they do carry Oliver Peoples which is one of my favorite lines and they do have a wide selection, it just seems that a lot of them are very similar styles. We have purchase sports, plastic and metal frame glasses from them and been very happy with each of them. read more

Great staff! the appointments are always on time the doctors are very thorough. everybody is very helpful & friendly. They are great with kids too. read more

We have been going to 730 North for many years. We like the doctor, like the staff, like the service. The glasses and contacts, however, are quite pricey. After checking Costco and other contact places, it is apparent that we have been paying a premium through 730 North. We will continue to patronize them, but will always compare prices before the final purchase. read more

Very friendly and helpful staff. They are knowledgeable and also help to look for possible savings through insurance. Highly recommend.

Nice surroundings, friendly & helpful staff and highly experienced doctors add up to an excellent experience. My whole family has switched to 730 North from one of those cheap mall optometrists. No regrets; we are all thrilled with the results! read more

Recently had my first appointment at 730 N Optometry & I couldn't have asked for more! Knowledgeable, friendly staff from start to finish. I left my last place as I was not comfortable with mu doctor, this was definitely not the case witb 730N! I'll definitely be back :) read more

I'll never do business here again. First, I will say it's a very nice shop with awesome frame selection and the employees are kind and knowledgeable, but I had an experience that was unacceptable in my opinion, and I'm a pretty easy going dude. I bought some nice frames and they had to get them shipped in brand new from the supplier and once they received them they went ahead and sent them to the lab to get the lenses made. Seems like a standard procedure right? Well it is, but she didn't take my pupillary distance!!! Everything happened quickly and I realized she didn't while I was driving away thinking, "Hmm...I wonder if that will bite me in the a**". Sure enough, they call me, I come in and right when I put them on I see the vision isn't right. I try not to think too hard about it and attempted to wear them for the next 24 hours and I just couldn't do it. I bring the glasses back, get my pupillary distance checked, and they put in the order to make the new lenses no problem and were nice about it. She tells me to just hold on to the frames as they have the lens size on file and assures me they don't need them to be sent in this time. Well whadda ya know...they call when the lenses are in, I drive over and what happens now? THE LENSES DON'T FIT IN THE FRAME. She comes out, tells me the bad news and at this point I almost wanted to demand a refund and walk away to do business elsewhere, but I kept my cool and decided to stick with it. So, after another week goes by they call me and I drive out there for the FIFTH time which is frustrating because I don't live very close either. The vision is good, the frame feels good and everything checks out fine. I get in the car and look at them a little more and notice the left temple is super flimsy to the point that it feels like it's barely screwed in. I go back inside, she attempts to tighten it and then says, "It's as tight as it can be, the right one will eventually loosen up and they will both be that way, which is normal". It isn't normal in my opinion. I've had cheaper frames and a temple has never been this flimsy. I didn't say anything because I was just fed up and I proceded to act like I was cool with it, which I wasn't. I've looked at this frame under the light at home and I've noticed the very sleek and low profile rubber-like border around the rims has spaces where it's not there and the titanium is exposed underneath it. So, clearly these were man-handled so many times by different people along the way especially by the lab techs that I basically got a slightly used frame. I'm not going to waste any more time, energy, and especially gas to demand a new frame either. I'm just done dealing with this establishment and will keep my distance. In conclusion, I'm sure my story is a rare experience as you will read great reviews about this place. And once again, it is a really nice high-end eyeglasses shop and the people are very kind, but this was just completely unacceptable to me. I'm not going to say, "Don't go here!" because you should absolutely support local before Luxxotica, and no one is perfect, but for me I'll find some other local place to do business with. read more

I've had nothing but positive experiences with this office. They are thorough and attentive, not to mention friendly. Keep up the excellent work! read more

I have needed to wear corrective lenses since I was in 4. Which means I have been going to the eye doctor once a year for the past 26 years. I have been trying out different doctors since moving away from home after college and have had very bad luck finding a good one. I finally found the service and eye exam experience that I have been looking for at 730 North Op. The front desk staff are super friendly and the place has a comfortable laid back feel. Their offices are clean and the equipment is state of the art. Dr. Daugherty did a wonderful job and I will keep going to her as long as I live anywhere in the area of this office. She took the time to explain everything and made sure I was comfortable with the prescription changes that she was recommending. The frame selection is good, but a little pricey for my liking, but I was able to find a reasonably priced frame that I liked. They were very familiar which my insurance and the whole process was a pleasure. I will be back ! read more

My family has been using this practice for more than three years. We love all of the doctors, and the opticians are excellent, too. There is always a pair of frames that we love here, and the service is impeccable. I would highly recommend this practice to anyone who wants a quality eye exam and great service. read more

Dr. Ricketts, her partners in the business and the staff are outstanding. I have been going here for over 10 years and the new location is so convenient. Love that I can always find a new and funky pair of glasses AND my husband can find the hip yet traditional looking pair of glasses too. read more

While the staff and doctors are very friendly, they have no idea what they are doing. After getting my glasses, I told them multiple times the script was incorrect. They kept telling me it was correct and after 3 attempts to get it right, they told me that "this would be the last pair they attempt." So, after $600 down the tube I was left with a pair of glasses I could not use. When I got my eyes checked again, by a REAL eye doctor, I was correct. The script they gave me was incorrect. Oh...and by the way, my mother's script was incorrect as well. I would NEVER recommend this place. read more

I needed three pairs of glasses (two different prescriptions) and they were so patient and helpful. The sunglasses were not dark enough so I brought them back and the sales person and I agreed that they were also not the right frame for me. She ordered a new frame with darker lenses and let me hold onto the original pair until I picked up the new pair. The new pair was perfect. I've rarely experienced this type of customer service. Everyone was great and my glasses, which I got at the end of 2013, rock! read more

BEWARE........Very nice selection of frames. My family and I all have had our eye exams here until they tried to sell us on "eye therapy." We were told that our 5th grader had an "eye teaming" problem and would need therapy once a week for many weeks, very expensive and not covered by insurance... paid $280 for the evaluation with the "eye therapist"... our stupidity. We got a second opinion from Dr. Nancy Hamming at Medical Eye Services, specializing in pediatrics. My daughter DID NOT have an eye teaming problem. Dr. Hamming was more than disgusted by this dishonesty. Get a second opinion!!!! read more

I was thoroughly impressed by the front desk staff, the pre-screening tests and the optometrist, Meghan Walsh. Meghan was very detailed oriented and gave me some great recommendations due to her careful and comprehensive exam. When the office suddenly was busy, the staff pitched in and gave everyone personal attention .Impressive teamwork ~ always a good sign. I don't normally write reviews, but I do when the service is exemplary like this place. read more

This is my second year of using 730 North Optometry and I will keep going back. My appointment went fast even though I never felt rushed. The staff helped me to pick a new frame for glasses and the experience was suburb. I recommend this practice for anyone seeking a thorough exam and excellent service. read more