I've been a customer since I moved to Libertyville 9 years ago. I've gone through many eye care…read moreprofessionals since I was in 6th grade. I (or my parents) have chosen most based on cost, and have had mediocre at best results. When the time came for an upgrade I decided I would search for value, not cost. I visited a few highly rated establishments, and decided on 730 North. I was glad I did, because it was the best experience I have ever had with my vision. Really nice people that take their time to get it right and listen to my concerns. My first experience was great but something was off with one of the lenses. They ordered a replacement and honestly after that I had the best vision I ever remember having. I just recently upgraded again and my experience was once again terrific. Not the cheapest, but in my opinion the best value.

This place is the BEST. We actually really enjoy coming here for our annual exams because the whole…read morestaff make the experience so pleasant! Particularly wanted to call out Dr. Yin, who is fantastic and might have the best bedside manner of any doctor I have ever met -- it honestly just feels like catching up with a friend every time we see her. They are also so flexible and accommodating and really go out of their way to make it a great experience every time. Best eye care practice EVER!

Yes, there are plenty of Pearle Visions near me, I choose this location because of Dr. Kulbak…read more(formally Windy City in Bucktown Square, Chicago). There is plenty of parking since it is located in the Woodland Commons Shopping Mall. Her staff greeted me as soon as I walked in. The check-in process was swift and simple. She was thorough with my eye exam and took the time to answer my questions. They carry a variety of brands of frames and the staff was helpful in assisting me in finding the exact frame I want. I was very happy with the service and experience. I am truly appalled by some of the low rating reviews. Eye exams and eyewear can be costly especially with add-ons and features. I don't think it's fair to give a one-star review or complain about the experience because of the cost.

I walked in over the holiday weekend with a pair of glasses that I had accidentally broke. I did…read morenot purchase them from Pearle but they were the closest eyeglass store to my house so I figured I would try to get them fixed there. The manager, Sultan, helped me right away and repaired my glasses within 30 minutes. He was super helpful and friendly and I would definitely go back as a customer in the future.

The doctor is amazing, and my son and I really enjoyed the visit. I was self paying and called…read morebefore to check on the cost of the exam. She told me $130, but I left the place with a $1,200 bill (contacts included). They just do the retinal exam at an extra cost and don't ask you. I paid the whole bill and then a week later, got a bill in the mail for things already paid for. I'd like to give the benefit of the doubt, but I've seen this practice often lately with other businesses. Also, they claimed the contacts rebate was $400 and it was only $250. Overall a good experience, but like most medical businesses, profit is the central motive.

I felt super comfortable with Target Optical and Dr. Sommer! He was very gentle with my eyes and…read moreexplained the answers to all my questions in a kind manner. The ladies at the front desk were also great - although I did not purchase glasses, they found some great options I can go off of in the future. I will definitely return to Dr. Sommer.

The staff was very helpful and my new glasses are great ! My eye exam was very thorough.read more

Great experience, the doctor and optician are very nice and knowledgeable. The selection of…read moreframes is great. I have never seen a better one.

They were extremely rude. The doctor kept yelling at me because I did not follow his unclear orders…read morefor my exam. I had a diabetic exam which they billed the exam as not a medical exam and they tried to bill the Insurance company for two different Dilation exams. When the Insurance company questioned the two charges for the same dilation, then Accuvision tried to bill me. Very unethical and dishonest business. When I called their District Manager Patti out in McHenry county, she yelled profanity at me and hung on me. I called to make a complaint and I was told someone would return my call, it never happened. STAY AWAY FROM THIS BUSINESS!!!!!

They were able to help us get an exam glasses and contact with an emergency visit. Very…read moreknowledgeable and helpful staff. Very accommodating to our needs and when they couldn't help us there also gave us solutions.

Agnes is the best! Caring, thoughtful, and very knowledgeable about insurance and how to get the…read morebest glasses. Dr. Gina Copeland is also top notch. You get the best care from the staff, they're always friendly and ready to help no matter what. You can't go wrong here!

This is truly a family eye care center. My entire family are served so well. I've been with them…read morelong enough to have three different prescriptions and they always work above and beyond with my insurance to get me the best care and frames. Agnes is the owner and she treats you like family - always calling all of us by name when we come in the office. Dr. Gina is the greatest and takes such good care of all of us. They also have a great and vast selection of frames to fit any style. You can't go wrong with HW Family Eye Care!

My family has been going here for years and we appreciate the great care they take with our vision…read more Over the past two years, they've really improved the style and variety of glasses offered. This review is to acknowledge the fabulous service my son received when he damaged his new glasses while away at college. We had purchased the warranty, and as soon as the office received the UPS tracking number that his damaged glasses were on the way back, they processed his replacement glasses. He received them in Ohio within a week. I highly recommend the Libertyville office and appreciate the great service.

Well, I'd love to actually be able to give a review of the full experience, however, I've tried…read moreseveral times over a period of 2 weeks to contact them via their own website's contact form, asking 2 simple questions that anyone there could easily answer, but have gotten zero response. No, in this day and age of texting and email, etc., I don't feel it should be a requirement to actually be forced to take time to make a voice-to-voice phone call to get an answer, especially for simple, basic, non-patient-specific questions, when it's so much quicker and easier to just fire off an email and move along with other life matters needing attention. Just happened to come upon Yelp to read all the reviews, and it appears that the customer service (or complete lack thereof) sounds like status quo there. To me, this is a sign of how the business overall is, and a sign that any future dealings with them would result in equal frustration. Something I've already dealt with years ago at Sears Optical at Gurnee Mills... I won't deal with that kind of crap anymore. Lesson has already been learned. In fact, I drive by the place very often in my daily life and it's hard to tell whether they're even still in business; there's almost no signs of life/activity as viewed from the outside. Was looking for a new Optometrist, ah well, back to the search!

I see Dr Sergie, he has been a eye doctor for probably longer than I've been alive. The office…read moreitself isn't fancy high tech, but you'll get doctors that care about your vision and look for things others can't. I would appreciate a slight update to the location. It's behind the 1113 building in Milwaukee Ave.

After cataract surgery which didn't give the results I wanted because I have irregularly shaped…read morecorneas, an ophthalmologist referred me to Lake Zurich Eyecare. With patience and a thorough examination, Dr. Pouyat was able to achieve a vast improvement in my vision using scleral contact lenses. One eye, which the ophthalmologist had declared a "lazy eye" that would never have clear vision is now as good as the better eye. I am amazed at the fantastic results! All the staff at Lake Zurich Eyecare are kind and considerate. Thank you Dr. Pouyat!

The phone number they have on their website isn't even in service. I've seen them previously for a…read moreregular exam, but when I need to speak with someone, the phone number will not connect.

My glasses broke and due to the Covid 19 lockdown, Target Optical happened to be seeing people by…read moreappointment so no one else would be in the store but me. I was able to get an appointment the following morning with Yvonne. Her customer service and assistance was phenomenal! On top of this the frames were wiped down with sanitized wipes before trying them on. With my mask on, I picked out the frame, with her assistance, handed in my Script from my doctor and glasses were ordered. She said 5-7 days and was right! It took only six days to get the call that they were in and ready. Pick up was also great. I highly recommend this location and Yvonne and feel that all of the negative comments mentioned here were clearly old and for anyone considering a simple way to purchase Prescription glasses, this place is wonderful!

I'm not sure if Dr. Santilukka still works there, but she was fantastic…read more Had a new doc who was so unfriendly and condescending. He mumbled questions, often one-word statements that I didn't know were questions, and when I didn't respond he'd repeat loudly and forcibly. He had no chair-side manner. I've worn contacts since I was 14. Yet suddenly this dude says something about my blood vessels in my eye, and that I'm no longer a candidate for contacts. He would only write a prescription for glasses. I tried to ask questions about what he was seeing in my eye but he would only say I need to go to an optometrist because he doesn't have all the tool necessary. It seemed like he had an attitude about not having the right equipment. So I got glasses, and then the front area staff tried to upsell me on everything. This place is not worth the convenience.