Upfront with pricing. Very active with customers. A family feel from the owners, from the time you…read morearrive they make you feel welcome.

Bad overall service. Not a bad spot to go to. But I…read morereceived a service to do a diagnostic fee to check my car all around. A service I thought would give me some intel on my truck but nothing was told at all. I took my truck to my normal house mechanic and he told me way more info and upcoming services needed etc. While here I pay 100$ for absolutely 0 information. Not happy with my service here. They also tried to say for 75$ more we can do further diagnosing. Yeah no thank you. Lady at the front was nice. Mechanic's seem nice as well. Clean shop. Iffy on mechanics knowledge and how good they are at finding actually solutions. A lot of "it might be" or "I don't know but looks like". Nothing concrete. Just my take.

Where to begin with the amount of kudos and appreciation for HD Auto Transmission. From the time…read morewhen I called in for a quote for transmission rebuild and spoke with Emily, she was very thorough, polite, very helpful, and provided exceptional customer service! Ethan, the Man, the Myth, the Legend! If you want quality, honest and trustworthy work done for you, come see Ethan! He is extremely passionate and knowledgeable about his craft, he will explain in layman's terms how things work and you can see the level of pride he takes in his work! I am elated to have found such a great Team that I can rely on to keep my toys and family vehicles safely on the road! Much appreciation to you all!

Had a busted transmission line they got on it as soon as I pulled up and I was on the road again…read morewithin the hour they even cleaned up the undercarriage 100% recommend them

Brought my 81 F-150 with carburetor issues and spoke directly with the owner Lalo who assured me…read morethat he would personally work on my vehicle to diagnose the exact issue. Throughout the repair Lalo and his team were completely transparent about what they were doing and planning to do to my truck, and even let me be involved in ordering the parts in the best way to fit my personal budget. The speed and efficiency with which my truck got back up and running has filled me with much respect and trust for this shop which is a very rare commodity these days. Big Thank You to Lalo and his whole team for putting up with my phone calls and sometimes uneducated questions. I will be returning without a doubt!!

While on a trip back home on a Saturday from Lake Isabella, car broke down and had it towed here…read more Lalo had it diagnosed very quickly and informed me they would need to keep the car till Monday as they'd need to get a part in. As my return home was still over an hour away, I was going to call my wife and have her come get me but Lalo offered to drive me to his place which was only 15 mins away, saving my wife a round trip of about 2hr of time. Then on Monday he called to say the car was done and that he could drive it again to his house so we could pick it up there without having to drive up to get it! Even though there are probably 50 mechanics closer, I'd definitely consider taking our car back to precision auto should I need a mechanic again!

I Live in Riverside but choose to have my vehicle towed or driven to Victorville because, honestly…read morein automobile repair is becoming a thing of the past. Lovelands is an honest very knowledgeable shop. They have also proven to me they stand behind all their repairs. From the time you enter and speak to their service writer Angela that is definitely very experienced and professio nal. Most owners are not hands on! Not at this shop. Mike is very hands on. Old school speaking, When Mike shakes your hand and makes promises or commitments he definitely follows through and honers them rating lovelands garage out of 1 to 10 From my experience and expectations I RATE THEM A 10

Mike and his team at Loveland's are top notch and as professional as they come. They all take pride…read morein what they do. Took my truck in for a shudder, they took a look and told me what they would need to do to fix it and that's exactly what they did. It turned out amazing! Thank you again guys!

Excellent engine rebuild for my 1988 Toyota Truck. My truck was operational for many years…read more Great work treatment by the Shop Owners.

Brought my 1967 straight 6 in to be rebuilt. I am not a "car guy" so all of the questions were…read moreoverwhelming. But we finally reached a common page (level) when I stated do it the way you would want it done, the next guy to work on this truck will be my grandson. After that smooth sailing.

I have used this location in the past. Great price and service. They usually beat everyone else's…read moreprice.

They're fast, honest, and reliable! Highly recommend! Will be using them in the future again…read more Thanks guys!

When driving back to LA from Vegas over Memorial day weekend, I noticed my car beginning to…read morewobble/shake, and with two hours left of our journey I was concerned enough to want to find an auto shop nearby just to drop in for an inspection before going any further. As stressed as I was, as soon as I entered I was immediately put at ease by the two gentlemen at the front desk. I'm not knowledgeable with car issues, and I was worried that the way I would have to describe my own suspected car issues felt insignificant and admissible, especially when I wasn't sure if there even was an issue or if it was just me overreacting--but the guys working that day were so kind and validating to my concerns, and even found that one of my tired had started separating! Long story short, had I continued driving it would have blown and could have been catastrophic. But they were incredible at locating the issue in such short time, and replacing my tire at a really small cost. At the start there was going to be an inspection cost, but when they discovered it was the tire issue, I was only charged for the tire change. For that, I couldn't have been more thankful. They really were my mechanical angels, on that memorial day. Sure the cost was reasonable, but I'm most thankful for how comfortable and at ease they made me feel, which is a rare feat when you're a stressed out female at an auto shop. Blessed that I found myself there.

We called yesterday to see if they can do a hub a bearing pressed in and they told us over the…read morephone they could do it. We provided the parts. They said they would do it and give us a call in the morning. We woke up the next morning and they told us that they don't do big trucks.... They didn't tell us then and there. When they literally saw it when we brought it in. Waste of time.

After getting the run around from another shop, I thought I would try Freedom. Jermey jumped into…read moreaction diagnosing my AC issue on my truck. Literally, knew what the issue was in ten minutes. I asked him if he could do transmission filter and fluid and belt changes while he fixed the AC. He agreed and said, All he needed was a day. He was true to his word. He did it in one day and truck is cold and purring perfectly. I will be using him for every service and be recommending him to anyone that asked. Great work Jermey!!!

I chose Freedom Auto Repair because of its excellent reputation and specifically sought an…read moreindependent shop to objectively diagnose persistent front suspension noises on my 2018 Chevrolet Malibu after extensive suspension work had already been completed elsewhere. Before my appointment, I completed their online intake form with a detailed description of the symptoms and my request for a comprehensive diagnosis. My appointment was on June 29, 2026. Jeremy, the owner, rode with me during a test drive, and together we identified multiple distinct noises coming from the front suspension, including an unusual noise that could be felt and heard through the brake pedal. Before I left the vehicle with them, I understood that all of those concerns would be diagnosed and repaired. Freedom Auto Repair kept my vehicle from June 29 until July 21. During that time, they contacted me several times to thank me for my patience, which I appreciated. When I was notified the vehicle was ready, I asked to test drive it before paying. During that drive, it became apparent that while some of the noises had been eliminated, several of the original noises were still present. I calmly explained that this wasn't consistent with my original service request or with my understanding of what we had discussed before I left the vehicle. Unfortunately, that conversation took an unexpected turn. Jeremy immediately disputed my recollection of our initial discussion and insisted we had never discussed eliminating all of the noises. That was not how I remembered our conversation. He became increasingly frustrated, stated that he was "through with this car," and after I questioned his version of events, he told me, "get out of my shop" and "don't you ever step foot in it again." At no point did I refuse to pay for the work. In fact, I had cash in my hand and intended to pay after confirming the repairs addressed the issues we had discussed. Instead, Jeremy returned my keys and refused payment. While I ultimately wasn't charged for the work, this experience wasn't about the money. It was about the way I was treated as a customer. After waiting more than three weeks for the vehicle, I expected to have a professional discussion about the remaining concerns. Instead, I left feeling embarrassed, dismissed, and unwelcome simply for questioning whether the repairs fully addressed the problems I brought the vehicle in for. Every repair shop can encounter a difficult diagnosis. What distinguishes a great shop is how it communicates with customers when expectations differ. Unfortunately, my experience fell well short of the professionalism I expected based on Freedom Auto Repair's reputation. I cannot recommend the shop based on the way this situation was handled. UPDATE AFTER OWNER'S RESPONSE BELOW After reading Jeremy's response, I want to clarify several points. First, I did not refuse to pay. I had just come from the ATM and arrived with cash in hand. Such is easily verified with a simple review of his in-store surveillance. Jeremy and I agreed at drop-off that I would test drive the vehicle before payment, so my request to do so was exactly what we had discussed. Second, this has never been about what was or wasn't written on the repair order. During our initial road test, Jeremy and I identified multiple suspension noises, including the brake pedal noise, and my understanding was that these concerns would be diagnosed and resolved. Several of those same noises remained when I picked up the vehicle. Third, Jeremy says I insulted him. I did not call him names or use profanity. I told him, "You are being dishonest and twisting yourself into a pretzel to rewrite the nature of our discussion when I dropped the vehicle off." Readers can decide whether that was a personal insult or my frustration after being told a conversation I clearly remember never happened. Finally, Jeremy states he performed "three weeks of work" while also claiming the approved repair was simply replacing both lower control arms. My vehicle remained there from June 29 to July 21. I'll let readers draw their own conclusions on whether that makes sense or not.