I've lived in three units at Woodland House over the years - rented a studio, then a one bedroom,…read moreand then purchased a two bedroom condo in 2014. I sold the condo when I bought my house, but I really enjoyed my time living in the building. The office management, security, and maintenance staff are all wonderful and extremely helpful. Can't go wrong with the massive pool, sauna, gym and rec room either! Gated outdoor parking & indoor garage parking, 24 hour security, lots of solid perks. Parts of the building are a bit dated but they're good with continuously improving and updating. Still, absurdly high condo fees are tough to swallow, along with penny pinching on things like charging for visitor parking. Overall though, it's an excellent place to live.

have been renting an apartment from Rego Realty at 267 Coventry Street, but the property has a…read moresevere mold issue in the basement that has been ongoing for over two years. Despite my complaints, no action was taken until they tried to increase my rent from $1,750 to $2,100, prompting me to contact the City of Hartford. I contacted the city twice, and during the second visit, the inspector notified me that the issue was a housing violation. The city mandated Rego Realty to correct the issue. Within 21 days. Furthermore, the mold has elevated to the lower level of the home, a fact I verified by having my testing done professionally. I researched 267 Coventry Street and found a warning on the website advising individuals with mold allergies not to enter the basement. That was not told to us upon renting The mold in the property was causing health issues for myself and my daughter, prompting a visit to the emergency room. Unfortunately, none of the insurance companies, including Geico, Allstate, and State Farm, would provide renter's insurance due to the mold in the basement. However, Rego Realty requires tenants to pay for homeowner's insurance, which does not provide adequate coverage in case of an incident. Moreover, they fail to disclose the insurance company used. There is mold growth in the basement wall, and rather than being properly treated, it is merely being painted over. It would be prudent to conduct your own mold testing before proceeding. In addition, mold is also present in the bathroom, where it is being covered up with cork, which eventually comes off and is reapplied. Furthermore, management has been entering homes without permission.

Rego Realty Where do I Begin ? There…read moreis so much that I can say about this Company and Trust me it is not Very Good. The are very Racist/Prejudice/Discrimination against anyone that don't Speak the Spanish Language. They will lie/cheat and tell you that you have no Right .They will try to get over on You They feel that the have the right to enter your Apartment when the want too. they will want you to pay for repairs that you are not responsible for I can go on and on and on. And they do not care about there tenants or about the Property. I make a big mistake when I move into this dump.

showed up and started cleaning the ductwork. They we're very nice people. The value was good.read more

Quick response to my inquiry. However was supposed to be at my home at 2-4 and heard from them a…read morelittle after 4 that they would not be coming because of the forecasted rain. I informed them that our roof was dry and no rain was forecast till the next day. We were asking for a very quick roof repair which required them to spray a can of sealer on a leaking vent. We ended up cancelling and rebooking with another firm.

Absolutely love living here. This is my second move and before coming here I saw mixed reviews and…read morewasn't too much familiar with the area. A year and a few months later I can say this is just like home. It has a variety of different people from college students to family to business personnel. There's a gym, heat and hot water included, and my electric is very reasonable. There's a high school near by that gives you access to a track and there's a tennis court in the community. The layout is so cute and has higher ceilings. Location wise this place is perfect. The area is really good, you have a ton of different restaurants near by, a bus system right on Farmington Ave, you're literally in perfect radius of taking an Uber to the center or downtown Hartford. I totally recommend you moving here it's worth it!

I've been dealing with squirrels in the wall since last summer. You can hear them stratching. They…read moreburrowed a hole in the ceiling

A list apartments rented me an apartment that was infested with roaches. They knew about the…read moreproblem and did not care. Told me to my face that their was no issues with pests. Now I'm stuck battling this issue out with our landlord. This isn't something I wish on anyone who's paying good money to rent and be independent. Terrible shady people. Not to mention not very knowledgeable on basic renting questions that I had. The response that I received to my questions was "I don't know I don't live here." Do better A-List more like F-list. I would give - stars if I could. Specifically David and Grant in the West Hartford location.

We rented through A-List apartments when we first moved to West Hartford about 2 years ago. To say…read morethey were unprofessional would be an understatement. We were not told when moving in, that many of the apartments in our complex were reserved for low-income households. The majority of our neighbors did not work, and would loiter outside all day and all night. They would invite friends over constantly, and loud groups of cars would be in and out of the parking lot. We will take responsibility for not recognizing this, as we could have done further research or asked more questions before renting this apartment. We were young and eager to move into our first apartment. There is, however, no excuse for the lack of communication & professionalism with any complaints we had about our unit. We had MULTIPLE issues with our apartment's electricity, water (leaking/flooding from the upstairs unit), and safety (the windows would pop out of the unit, none of the fire alarms were up to code, and our oven started leaking gas). We had no direct line for maintenance. The number we'd been given was a machine automated answering service. We'd call multiple times and leave various messages for days on end and receive no response. When someone did ultimately call back once, they called from a blocked number so we still had no direct line of communication that we could contact again. After about 6 months of this, we tried to approach management. Rob Koff was the absolute most unprofessional and immature "adult" I have ever dealt with. He came on the attack, was completely unapologetic, acknowledged that the unit we were in was oversold (shows how desperately he will try to make a sale), and yelled and laughed at us over the phone. I have never been spoken to by a "professional" like this in my entire life, and never will again, as I will certainly never be dealing with A-List properties again. I do hate to generalize based off one experience. It seems from other reviews that other affiliates of A-List Apartments set the bar significantly higher than Rob Koff does. I hope that is the case! A-List - do yourself a favor and do not let your name be dragged down by such an unprofessional.

We hired RTO, to manage a residential property in for us…read more The team was very communicative, direct, transparent and easy to work with. They were also very competitive in their pricing compared to the competition and we were pleased with the service they provided. I found them knowledgable and very responsive to any question we had or issue that came up. We quickly gained the peace of mind from knowing that RTO was on top of everything and looking out for us as owners and keeping the tenants satisfied, which we also wanted. That's why it was an easy choice to have RTO as our agent If you are considering a property manager, I highly recommend RTO.

Hired RTO Property Management after a horrible experience with a previous company, and they've…read moreliterally done a 360 for our tenants & our occupancy! Less turnover, higher tenant conversion rates & increased tenant satisfaction thanks to RTO! I highly recommend this company for all of your property management needs!

This company was awesome to work with! They are honest and everybody I dealt with within the…read morecompany was highly responsive and competent. I am very pleased with the entire process while working with them. I highly recommend this company if you are looking for a fast sale.

They save me from foreclosure and financial ruin. I highly recommend them. I'm so grateful for all…read moretheir help and feel so fortunate to have found them.

Lori is the best realtor we've ever worked with! Buying a home in this current environment is not…read moreeasy let alone doing it remotely but Lori was very responsive and communicative at all times and her professionalism really made us trust her. She has a pleasure to work with and is such a great resource to know if you are moving from out of state. Her knowledge of the area is unsurpassed and she truly cares about her clients. I felt like she took the time to listen to all of our needs and to this day is still giving us great suggestions and checking up on us! She really made us feel like we have a new lifeline here in CT and we loved working with her!

I called Lori from other reviews that I had seen online when we were told that my husband was being…read moretransferred back to Connecticut for his job. She took the time to get to know us and our needs, during an incredibly challenging time that was COVID, moving across the country, and the holiday season. She had many recommendations and contacts in the area that helped facilitate the process. Lori was always easy to contact either via text, email, or phone. I would HIGHLY recommend her to anyone looking to purchase a home in the central CT area.

Disappointing Experience with HOA Construction Teams…read more I feel it is imperative to share the disappointing experience we've had with your construction company during the fire restoration of my mother's condo. Fire Restoration Project: In March 2025, my mother's condo suffered severe fire damage. The kitchen was destroyed, and the property needed extensive cleaning, restoration and repainting. The condo association insists on being in charge - utilizing contractors, assigning a PM and an estimator, all of their own choosing. The estimator then delivered a shocking timeline: at least a full year for renovation. What should have been a speedy recovery turned into ongoing frustration. As of January 2026, after endless hassles, the work is complete. The following is an account of the incompetence we endured the past 10 months: 1. Perpetual Delays: While we understood that proper channels needed to be followed and permits needed to be obtained and approved, work didn't start until late June, three months after the fire. 2. Careless Temperature Setting: During July and August, workers irresponsibly set the AC to 52 degrees, disregarding my instructions to feel free to use AC during work hours, but to please set it to 78 when leaving. This not only risked the AC condenser seizing but also led to us incurring higher utility expenses. 3. Atrocious Tile Job: The tile flooring installed in the front of the condo was misaligned throughout, forcing the floor to be torn up and redone. 4. Granite Countertop Fail: Without any consultation, a seam was placed dead center on the countertop right in front of the sink, the most visible spot in the kitchen. The smaller piece of granite on the island wasn't even attached to the underlying cabinetry. 5. Refrigerator Debacle: Due to negligence in pushing the refrigerator in on time, we crossed the return window and had to unnecessarily buy another one. 6. Dishwasher Failure: The dishwasher installation left a drawer misaligned. The attempt to fix it resulted in a powerless appliance. 7. Bathroom tile: White caulking (where none was before) was placed on top of brown molding tile. 8. Botched Hardware Installation: Pre-drilling hardware holes on drawer faces, without knowing the specifics of what hardware was purchased, led to an eyesore of poorly patched holes. 9. Careless Workmanship: Damaged floor vents, mismatched wall plates, and reckless behavior like leaving windows open and the sliding glass door unlocked. This experience was highlighted by poor communication, and blatant disregard for quality and customer satisfaction. It took three rounds of punch lists to rectify their careless work. Summary: Your company's performance was shameful. Your team exhibited neglect, and a complete lack of responsibility, causing us undue stress and financial burden. This entire ordeal has left us not only frustrated but deeply disappointed in the service provided.

Rude Staff , very unpleasant experience. They never return…read morephone calls Not helpful, it seems all the Staff there need attitude adjustments How can a public office mistreat people like this and they have had this reputation for years, it's so sad