Terrible service i was told I have a 90% chance of getting my hair back after there treatment I…read moredodnt get anything. I feel it made my hair fall out faster.

These people are a bunch of liars. I had a stem cell treatment there that cost $10,000 with the…read morepromise of a refund if it didn't work. They said to wait 3 months for results. I called and said it didn't work. They asked me to come back in and when I did I was told that they will give me a second treatment and if it didn't work, they'd get me my money back. I just got off the phone with an Andrea, now 5 months after the second treatment and she said that my conversation in the second appointment never happened and she refused to refund me. Coincidentally, the two doctors that treated me AND the initial consultant no longer work with the company. That should tell you something. Even better, when I asked Andrea to get me a manager I could further discuss my situation, she refused and hung up on me. DON'T TRUST THESE PEOPLE AND SPREAD THE WORD!!

I was visiting New York from Seattle for a business trip and found this spa online…read more My massage therapist was highly professional, and the techniques were amazing. After massage she also do the head spa for me. The shampoo smelled incredible, and my hair felt exceptionally clean afterward. After a long and stressful business trip, this experience helped me relax and recharge. Thank you for the wonderful service--I'll definitely be back the next time I'm in New York!

This is a very beautiful and comfortable spa. 我和我的朋友都非常开心…read more，他还有很多的分店 This is a very beautiful and comfortable spa.

Dr. Ben Paul performed rhinoplasties on both of my daughters. To say they are thrilled with their…read moreresults is an understatement. Not only is Dr. Ben Paul an extremely talented surgeon, but he has a wonderful bedside manner. He was so kind, and went out of his way to make sure we felt comfortable, and heard. We highly recommend Dr. Paul!

After interviewing a number of physicians, and talking to former patients, we went with Dr. Paul to…read moreperform rhinoplasty for a family member. The results are spectacular. Dr. Paul is extremely talented. The family member could not be more pleased. The office is very professional, easy to work with and state of the art. The surgery was performed in Dr. Paul's in-office surgical center. Everything went well and we were very comfortable. Dr. Paul has been available for every follow-up visit. He is a great communicator. Also, the results look totally natural. We would highly recommend Dr. Paul and his team. Top notch in every aspect.

From the beginning of my experience with Bosley, the staff and the physicians were extremely…read morefriendly, courteous, professional, and made my entire process a very pleasant one. I would highly recommend Bosley if you are considering any type of hair restoration. This is the second time in the last two years that I have benefited from their expertise and once again I feel that Bosley is the beat choice you could make in this field

Bosley Medical has faced regulatory penalties and lawsuits related to its advertising and sales…read morepractices, many key legal actions were enforcement cases brought by state agencies and consumer fraud. Avoid Bosley: A Substandard Experience for a $16,000 Procedure Everything presented during the sales process felt entirely different from the reality of the actual procedure. In my experience, the advertising, the guarantees, and the promises of lifetime aftercare did not reflect the service I received. I felt like a number rather than a patient, and I would strongly advise anyone looking into hair restoration to seek a private doctor who has a genuine, vested interest in your individual outcome. The "Hair Mill" Environment This facility operates heavily on a volume-based model utilizing contract doctors and assistants. The assistants appeared to perform the vast majority of the actual procedure, rather than the physician. The continuity of care is lacking because the medical staff rotates between different clinics. To illustrate this, the doctor assigned to my case seemed entirely disconnected from my file and was actively communicating with another competing clinic during my scheduled time. Sales and Consultation Practices Be incredibly cautious with the initial consultants. They operate more like commission-driven sales representatives than medical advisors. I felt misdirected by the photographic results they showed me, which did not align with my anatomical reality. They pushed hard for financing, but the moment I showed up for the procedure, the plan completely flipped. The contract doctor assigned to me that day completely changed the expectations and approach that the sales consultant had promised. An Unreliable Guarantee The company's performance guarantee has proven to be entirely ineffective. I am completely dissatisfied with my results. When I reached out to express my frustration regarding the lack of medical integrity and professional accountability, my calls went entirely unreturned by the physician. Compounding this bizarre experience, I later found the exact same doctor advertising online for a completely different clinic, discussing advanced options like body hair transplants--options that were never once disclosed or offered to me during my $16,000 procedure at Bosley. Final Verdict The business model feels closer to a high-pressure retail sales environment than a professional medical practice. For an incredibly high price tag, you receive minimal face time with the actual physician you paid for. Do not rely on the marketing materials. Based on my experience, you risk wasting your time, your money, and your remaining donor hair.

I called this "company" to book and they answered the phone very oddly and then told me they were…read moregoing to charge a ton of additional fees on top of the Groupon I pursuer. When I asked about it and told her I'd need time to book, she texted and told me they refuse to service me and contact Groupon for a refund. She then continued to harass me and called me an idiot. This place is shady and I don't even know if it's real given how she answered the phone and is now harassing me via text. BEWARE!

This spa should not be featured on Groupon. The staff is shockingly rude, inflexible, and…read moreunprofessional. I needed to reschedule an appointment due to financial hardship and tried to work with them to find a reasonable solution. Instead of showing even basic courtesy or empathy, they were dismissive and hostile. When I asked them to communicate respectfully and use basic manners like "please" and "thank you", they told me to cancel my purchase and outright refused to work with me. That alone speaks volumes about how they treat customers. They showed zero willingness to accommodate individual circumstances and seemed more offended by being called out for their rudeness than concerned about customer service. If you expect kindness, flexibility, or even basic professionalism, do NOT go here. Groupon should seriously reconsider featuring this business.

I really appreciated my time here with Ms. Sophia. She was absolutely kind and gave me the relief…read morethat I've been praying to get these past few months. As soon as I settled in she looked into my scalp with her tool and computer and asked me a few questions about my routine and any concerns I had. Then she proceeded to give me a detox mask, hydration mask both under the steamer. I don't fully recall the experience and everything that happened that day but only that my scalp felt so good and light! I opted to get a silk press because my silk press season is over by the time it's consistently 70+ degrees and want to get my hair pressed as many times as I can safely. It's good to have another stylist that I can trust with the health of my hair. Personally, my silk press wasn't as silky as I'm use to but my hair was flowing, healthy and looked very voluminous (-as my mom puts it lol) I enjoyed my services completely and am excited to see her at my next appointment!

There is honestly not one bad thing I can say about the service I received from Sophia nor Sophia…read moreherself. She was attentive, informative, knowledgeable, and caring of you/your hair. I did the thing--"THE BIG CHOP"-- and Sophia exceeded my expectation 10 fold. I would recommend 10/10. The precision of her cut was on point and she allowed me to ask as many and any questions throughout the process. I've found my go to hot stylist in NY--the search is over!

Throughly enjoyed my time. Really went into detail to teaching their techniques which helped me…read morefelt more prepared to perform this service. Thank you so much Gerow group for your expertise!

It's been honestly a pleasure working along side with the best of the best pioneers professionals…read moreof this industry. The whole experience was wonderful, the whole team honestly is extremely passionate with what they do and takes every single individual into consideration. takes every question and concerns and makes sure you feel comfortable with their many professional strategic ways of terminating this articulate skill. Ever since I witnessed the team changing life's at the International Beauty Show (IBS) in New York I've been considering taking up this course and it's been nothing but an honor to have chosen hands down the most amazing team of inspiring professionals. I'm excited to take up everything that I've learned to keep this industry solid!

Great surgeon and staff. The procedure was a breeze. I returned to the office for 10 days after the…read moreprocedure for follow-up hair cleanings with the staff. Amazing experience!

The office absolutely does not answer or return phone calls. Went on the waitlist in August 2023…read more From early December 2023 to February 2024 I've called the office at least four times; the calls were spread out over that time. None of my phone calls were answered. Each time I left messages on the office voicemail asking for my status on the waitlist and a return call. None of my messages were returned. Three weeks ago I wrote and mailed a letter to Dr. Wesley, advising him that his office phone goes unanswered and messages are not returned. No answer to that either.