They were amazing. Came exactly when they said they would and quoted us a really good rate. They…read morepicked up my car and got it safely to my mechanic with no issues. Definitely using this service again if I ever need a tow.

Came promptly and very knowledgeable about how to tow a car in a difficult situation.read more

I requested a tow service and within 15 minutes ATL Hook Squad quoted me a price and had me hooked…read moreup and ready to go! Very affordable, very professional service. I highly recommend this business if you need roadside assistance without having to wait hours on end.

Don't waste your time calling this folks, and, if your insurance company does, request someone…read moreelse. Geico contacted this company after I hit a deer and went off the road. I was, literally, 15.3 miles from their address, although I didn't know it at time. I was given an arrival time of 2 1/2 hours later, 4:25 pm, by the insurance company. At 4:15pm, these folks called me, and started asking questions. When I explained that I was off the side of the road, they asked Me to send them pictures. They then told Me that they would have to get another truck to handle it, and would let Me know when they were coming. I explained to them that I was stuck on the side of the road. At 6:35, I started texting them again to ask if they had a new ETA. No response. I called the number they had called me from earlier. No answer. I texted again 15 minutes later check if they were still coming. No response. At 7:05 pm, I called Geico again, and told them that I had been waiting on the side of the road all that time. They apologized and said they would send another company. At 7:15 they sent Me the new company's name, and by 7:50 pm the new company was there with the flatbed, and working to get My car pulled up. At 8:04pm, this company decided to start texting and calling Me to let Me know they were on their way. At 8:11pm, the driver from this company texted me they were on their way, and 15 minutes out. I texted them then and told them the insurance company had sent out another driver, and he was loading the car onto the flatbed. By the time they got there, the other operator had the car loaded up and was getting ready to head out.

I needed my car towed to the shop repair shop; it broke down on me. The gentlemen, John who did the…read moretowing was awesome. He was efficient, and polite as could be to me. I'm elderly and slow, he was patient, he shielded me from danger, opened doors, asked if I was comfortable, and if I was alright. In all of my 67 yrs, have I ever experienced such a pleasurable experience, in the midst of a catastrophe. I am extremely satisfied with his service. Thank you, John. Dora

Awesome experience. Out of all of the tow truck companies I called, Steve was the only one who…read moreactually checked to see where I was stranded; the others just quoted outlandish prices. He communicated effectively and arrived within the exact time that he said he would. This was important to me because of the vehicle I was driving and the location I had to stop. I truly appreciated the price and the insight he provided during the trip. I now have a go-to towing company when traveling in the metro Atlanta area.

Impeccable service! Fast courteous & professional!! I highly recommend iTow for your towing needs!read more

Mr. Terrance is professional, prompted and has excellent customer service. I had issues with my…read moredaughter's vehicle. I called and left a message. He immediately responded to my message within 5 mins. I was so upset and was rambling. With his calm tone after he listened to me go on and on (lol) he stated I understand your frustration and asked me where I was located. To make a long storey short, Terrance diagnosed my daughters vehicle and gave me his professional opinion and his personal opinion of what could be done and what he would do if it was his daughters vehicle. I could appreciate that. But most importanly, He listened to me completelly without interrupting me. Terrance thank you ao much. I have and will continue to recommend your services. Blessings to you and your company.

I met Terrence years ago, when my VW Passat broke down. Now we all take all of our cars to him…read more Honda CRV, Dodge Ram, Audi A3 and Infiniti QX50. Terrence is a fabulous mechanic and person. He has become a trusted friend and realiable professional.

Serra Towing was originally scheduled to tow my vehicle. When life happened and he was unable to…read moremake it to my location at the scheduled time I was not left stranded. Serra Towing called in a friend from Jefferson and Son Towing and got my vehicle home for me. I could have been left waiting or stuck paying a lot more from another company. Instead, the two companies worked together and took care of the customer. Thanks to both companies! Great Job!

Wow! My car broke down on Maxham road. I had to get to work and leave my car. I had no tow company…read morerecommendations so I went to yelp and found Serra towing and Matt. My car was picked up and taken to my mechanic within 20 minutes. I was so stressed in leaving my car behind to get to work and Matt took all the stress away. The price was incredible too. Please use Serra towing service for any of your needs.

These guys are amazing. They were very professional and the communication was great. They came…read morethrough when my truck died in my work's parking garage. They helped me get it out of the garage and towed to the dealership. Def save their number!

Excellent service! Amazing during a very stressful situation. Definitely recommend if in need of a…read moregreat towing service company! Price was good for the distance. Mr. Phillip was amazing and nice.

Just used these guys and had the best towing experience of my life. They got there quickly and got…read morethe car to the shop with no issues and didn't charge me a fortune. I will absolutely use them again.

Russell showed up right on time and took meticulous care while loading and transporting my classic…read morecar. Extremely helpful.