Yadira was excellent! She's positive and cheerful and also acutely attuned to the needs of her…read moreclients. I was quite early to arrive for my appointment and decided to wait and relax while she finished with her client. The music was not the type I would enjoy during a spa treatment and I thought about what I would say if the music was the same during my session. Without asking Yadira knew exactly what to do and when I went in for my session she changed the music right away to something more relaxing and spa-like for her older client. That's exactly the kind of therapist I like working with- one who is attuned to her clients. Thank you!!! The facial was delightful and I will definitely be back. She spent a lot of time working as an esthetician in San Diego, is extremely professional and highly skilled. Hilo is lucky to have her.

JAMIE!!! magical hands. Super beautiful demeanor, and aura. She made me feel so relaxed and…read moretreated me to a wonderful facial that I desperately needed after experiencing break outs since being under stressful circumstances here in Hilo from the mainland. I HIGHLY RECOMMEND!

My husband and I went on a 7 mile walk/hike around Kīlauea so by the time we got back to our hotel,…read moreI was literally wiped out. My whole body was sore and the pain on my legs, feet, and back was so bad I cannot even described it. I told my husband I wish there is a massage place near us that I can go to. He found Hale Ho'ola Spa Volcano and after reading the different treatments, he said I should make a reservation. Suzanne, the owner, responded to my text right away and said she can take me at 6pm if it's not too late. OMG - the best massage ever! I asked for a 90 minute lomilomi massage and mentioned to her during our text messagings that I am not sure what to get. She told me that she will do whatever my body wants and that's exactly what she did - she seemed to know what my body needed at that time. She used hot stone on my tummy and my hands, massaged my scalp, applied lotion and scents that are very soothing and smell really nice. And her hands - healing!!! The pressure was just right - it was just perfect. The pain on my legs and feet were gone by the time she's done. I am a massage connoisseur as I go get massages often both in the US and during my travels internationally. I always get good massages but this is the best so far - Suzanne really has healing hands. I will definitely be back. On a side note: a dog lover as well. I was able to see 5 very cute puppies that Suzanne is taking care of and the cute and protective dog mom.

I don't usually review on yelp but I would like a more updated and recent review for those…read moreinquiring about this spa. This spa provided amazing service! I came to get a message early August 2025 with Suzanne, the owner of the company. The spa is a closed off area in a home and dedicated solely for massage rooms and whatnot. It's a beautiful vibe to the room-- rainforest, cool, breezy, sometimes rainy, calming atmosphere. The rooms are dark and relaxing. The massage was absolutely beautiful. They are very attentive, and they make sure to check with you for any areas that you would like to focus on. I wanted a more relaxing massage rather than deep tissue and she executed that exactly as I wished. You can tell that she is very skilled, and she has mastered her craft. I also got the scalp treatment and it was amazing on my long hair. She had moisturized my hair deeply, covered it with a hot steaming towel, and later rinsed it out. The lotion and oils used to massage as well as the moisturizers and oils for the scalp smell SO GOOD! I left the spa smelling amazing and also with my skin moisturized and feeling softer than ever. I would 100% recommend this place and I'll definitely be coming back!

I had a business trip on the big island & needed a facial. Zoey was the only one able to take me in…read morelast minute! She did a wonderful job, my skin feels so refreshed. I bought her amazing products that she used on me. I will definitely be back here again. Thank you!!

From the owner: Voted Best Of West Hawaii *Acne Specialist…read more *Result Driven | Inclusive | Tailored Skin Care

Denise is a master at her craft! Extremely professional and gives the best skin advice. Her…read moreproducts for facials are top grade. I always enjoy my occasional pampering. She is always booked out months advance, so pre plan ahead. She's that good!

Denise, owner of The Beauty Spot Hilo is THE BEST! So knowledgeable, kind, hospitable, and caring…read more I LOVE her new location in Lagoon Centre. Service, quality products, and relaxing vibe is wonderful! Can't wait for my next appointment! I would rate this TEN STARS!!!

Vibes are very relaxing and the shop is super cute! I was about 10 minutes late because Google Maps…read moresent me to the back of HPM first lol. Mahina was understanding and very friendly. Her service was great! She did very well on my brows! I would like to come back, I just wish it wasn't going to cost me 70$ every time. I know, I know, it is a privilege to do this and everyone has a price! I'm not saying it's bad. On Oahu for a brow wax I'm paying anywhere from 15$-50$ max. I'm just having to adjust to the price hike here on B.I.. Let me whine a little bit ok haha.

Tiana is great at what she does, no doubt about it! She is so polite with an amazing smile and full…read moreof energy! Her skin products made my skin feel great after the 1st use. Thank you Tiana

Bonnie worked magic on my aches and pains -- my back was super stiff and my hips, quads and calves…read morewere super-sore from running. I was able to book a 60-minute massage ($95 not including tax or tip) for the next day on their website. She used firm pressure and worked on the knots on my back, some of which were stubborn. One knot was especially obdurate. She kept kneading it, so much so that I began to feel bad and wanted to tell her, That knot is not going anywhere; the knot and I have reached detente. But she managed to smooth it away! At the end of the massage, she placed a hot rolled towel under my neck and wrapped my feet briefly in hot towels, too. Very relaxing. The atmosphere of 'Alohilani is very calm and soothing (at least whenI visited, on an early June weekend) and the business is located on the second floor of an office park. I highly recommend going here instead of the high-priced spas in the resorts.

I was in desperate need of a massage during the high season as a house cleaner. Luckily I…read morediscovered this place, which is not only located right across the street from me but it happened to be the only place with availability for the following day (as opposed to a week+ out). I booked my 1.5 hour appointment for the following day. I received a text that my appointment was made. But then minutes later I received another text saying that the appointment was canceled I called them to ask about this, and the woman on the phone told me not to worry about that, but that my appointment was fine. So I showed up the next day for my appointment and they told me "hm.. it looks like your appointment was cancelled" I explained the situation and the lady at the counter said "I'm so sorry that happened. Unfortunately, that 1.5 hour time slot isn't available anymore, but I can get set up right now to offer you a 60 minute massage if you'd like." I was annoyed that despite my effort to ensure my appointment was secured, it still was taken away. BUT I was immediately even more impressed and all the more thankful that the lady "checking me in" was willing, without any hesitation, to personally offer me a massage herself! Now, for the massage.. As uncomfortable as I may feel receiving massages from male therapists, I often suck it up and opt for a male masseuse anyways, because they are stronger, so even their "Swedish massages" end up being kind of like deep tissue massages so, since I was being treated by a woman, I was concerned that she maybe wouldn't be able to make enough of a dent in my knots. I was so wrong to question that! She gave me the perfect amount of pressure in all the needed places! She even found a TON of knots that I didn't even know were there It was a perfect massage. Even during the massage I was already planning when I could come back next lol. So, the massage experience was definitely 5 stars! But if I want to be strictly fair to give a completely objective review, I give 4 stars only because of that appointment mix up. But I would hope that isn't a regular issue here

Exactly what I needed. The space was calm. My appointment started on time. The esthetician was…read moreprofessional, super nice & had a great vibe. The facial was amazing. The products were gentle. Everything felt great on my skin. The scents were subtle, not at all overwhelming. I will definitely make this my go to for facials.

facial was rushed and very expensive. When I got home I still had white crusts around my nose, my…read morehairline and under my chin from the mask. terrible

Beauty Calls is friendly and personable. If you are looking for a waxing - Ursela is the best.read more

From the owner: People will experience a pleasant touch in a tranquil environment. Each Skin Care, Electrolysis and…read moreTRAGER body treatments are customized to leave you feeling rejuvenated, radiant and inspired to see yourself in new ways! Come and enJOY!

Treatments effectiveness verses expense paid for skin laser and now an additional $200 for pico…read more I like the ladies here, yet fear I have been told there is help for my skin condition. So far after two $500 an hour treatments; there is no positive results. I will update everyone after my third treatment scheduled in three weeks. I also Paid a high price ($700.00) for the lotions and potions recommended.

I just moved to the Big Island and was surprised how quickly and easily I was able to make an…read moreappointment. The staff is very kind and I love the products and services they offer.

Elise is amazing. I've never had anything done to my brows. I went in for the Thread and Tint and…read moreabsolutely love the results. She was so friendly and thoughtful taking the time to explain each step of the process. Elise made me feel so comfortable and made the process enjoyable. I booked a Facial with her and it was heaven. I can't recommend her enough. Valerie

Elise is fantastic! I missed my lash appointment at home and decided to try someone local here! Wow…read moreI could not have asked for someone better! Elise is personable, professional, and does fantastic work! I would highly recommend a thousand times over!! Thank you so much!!