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    84 Lumber

    1.8 (5 reviews)
    Closed 7:00 am - 6:00 pm

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    1 year ago

    5 months ago I had a door installed. It doesn't fit and there is always an excuse as to why.

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    2 years ago

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    84 Lumber S.

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    3 years ago

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    10 years ago

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    Ask the Community - 84 Lumber

    DanDale Fence - Vinyl - 48" Solid

    DanDale Fence

    (53 reviews)

    UPDATE 7/15/26 - Last month Jonathan Zook (DanDale Marketing) contacted me about our experience…read more After discussing with him he said what happened was not what DanDale holds as being their standard. He apologized for the negative experience. He further advised since we were not provided a gate on one side, had removed the lattice and reduced the amount of fence being installed, despite the previous price adjustment it was still not correct and that we were due about a $1700 refund. He offered to come out and estimate putting in a custom gate, but reiterated there will likely still be somewhat of a gap issue. We decided to just go without the gate and accepted sending us a refund check. We were contacted today by Ashley McNair. She advised that a refund check was in the mail. This does not change the overall sales to installation experience, but we are satisfied with the resolution, which is the basis for changing the experience rating from 1 star to 3 stars. Recommend them but be prepared to manage the installation and communications, to ensure your expectations are met. ORIGINAL POST: We had a premium vinyl fence installed by DanDale Fencing at our home in Yorktown, Virginia (located in the new Celestial Way Community), and the experience was disappointing for a project costing us nearly $16,000. While the installation crew worked hard and the materials are solid, the planning, communication, and honesty from management were severely lacking. Our salesperson, Billy, assured us the yard's grade was no issue. On installation day, the crew told us to have a gate, a large gap would be left under the fence on the right side of our yard. When we called the office, Jeremy claimed we had been warned beforehand, which was untrue. Only after we pushed back did they offer a "custom gate" to fix the problem -- at an extra cost. Because we refused to pay more for something that should have been planned correctly, we ended up losing a gate entirely just to keep the fence flush to the ground. There was no English‑speaking supervisor or project manager on-site, making communication difficult (we had to use Google Translate). The crew did their best, but they were put in a bad position by their own management. We ended up without a gate on the right side of our property unless we pay additional for a custom gate. So, despite losing a gate and access to part of our yard due to their poor planning, DanDale offered no price adjustment for no gate nor any other appropriate solutions. In the end, we upheld our financial responsibility; they did not uphold theirs. To date, they have made no attempt to follow-up with us or take any satisfaction steps. Despite what others have gone through, I cannot recommend a company like DanDale Fence.

    Ryan assisted us through the process of purchasing our fence. He really cared about our budget and…read morewas helpful when discussing the numbers part of it. We negotiated and settled up. Within the next week we had the fence set up. Our little dogs love it and our toddler has a safe place to roam. We are ecstatic about being able to utilize our outdoor space.

    Lowe's Home Improvement

    Lowe's Home Improvement

    (37 reviews)

    $$

    This is my go-to store when I'm looking for anything home related…read more My most recent visit I was looking for a screen to replace these screen on our outdoor patio so I learned that there are different types of screens so definitely take note of the pictures that I posted. But I love it here for the flowers and plants. Service is always on point someone is always available willing to help at least that's my experience. The selection is plentiful. If they don't have anything here usually another Lowes has whatever you're looking for and the value is always top-notch as well. Sign up for their Rewards program it's super beneficial. Earn points for dollars spent. Plenty of parking. Have fun and enjoy life.:)

    The vast majority of people in Suffolk are good natured and friendly. I would go as far as to say…read more99% of the population fits this description. But walk into the local Lowe's and you wouldn't know it. While there are good people here, the chances of running into an angry, rude or nutty staff member is about 100%. Speak with management and they will assure you that change is coming, but it never really does. Take for example the exit Nazis at checkout. One young woman behaves like the bad cop in a bad film, losing her composure and barking orders at customers who dare to ask her a question. Worse, question her poor behavior and she responds in full fight mode. But complaints don't register, remediation goes unheard and she's still here. Definitely not okay in a business with the public. Add just one other hardware store, say Home Depot, to downtown Suffolk and Lowe's will vanish along with its horrible customer relations. And with luck it's bad employees will go with it.

    84 Lumber - buildingsupplies - Updated September 2026

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