David has been doing my AC and Heat maintenance for several years now. He is reasonable, reliable,…read moreand does quality work. I've recommended him to friends and family knowing he will do a good job for them as well. David gives me the quote before completing any work to make sure I know the amount. Therefore there are no surprise charges at the end. David even sends me a reminder text in the Spring and Fall when my maintenance is due. That way the work gets done before it warms up or cools down for the season.

David has been taking care of our HVAC for a few years and will continue to call him…read more Knowledgeable, efficient, honest and fair. He's done total replacement, major surgery and quick jobs. He just came out with short notice because my upstairs until wasn't working. He found a couple of wires not connected properly outside. Just like that- fixed.

Three years ago Andrew sold us an HVAC system with the promise of a service contract that came with…read moreit . Despite numerous attempts to contact Mr Sirman as he is the owner, he just ghosted us . Will not answer the phone or return messages. We never had a cross word. Just disappeared without a reason or explanation. Extremely unprofessional and I wonder if I can file a claim against this company.

I suffered through 2-3 years with an old upstairs hvac unit. Finally I got some estimates and I…read morechoose Arctic Air. I am so glad I did. I got a fair price and they did everything they promised. They even came back by to check and make sure everything was running well. Today I got my electric bill and for July to August this year it was $159....I checked and for the same period last year it was $364!! And last year my upstairs during the day never got under 78-80. What a huge difference the new unit has made. You will not be disappointed in choosing them for a new install or for repairs. Customer service is outstanding - they are knowledgeable, prompt and thorough. Thanks again James, you are the best. M. Frook Glen Laurel

Thankful to Bobby from Oakes AC. He was able to schedule us for service quickly. When he arrived,…read morehe was friendly and explained his thought process and recommendations as he was servicing the unit. He was also upfront with his pricing. Would definitely recommend and will be using them in the future.

Great service from Bobby at Oakes AC Services. He installed a new AC/Heat pump system in our crawl…read morespace for our main floor. He also recommended a new main trunk line as it had mold in it from a previous moisture problem. He inspected the flexes and determined they were still in good shape. He also installed a UV light for killing bacteria. The whole system was installed quickly and with a new thermostat. All at a competitive price. I would highly recommend calling Bobby if you have any HVAC needs. Quality work, friendly service.

When my air conditioning at my house in Cary stopped cooling the house this summer, I actually…read morestarted by calling another company. The other company's estimate came back a little high, so when my friend told me about Triangle Repair Group, I decided to check them out. And I'm so glad I did! I used their website to request an appointment, and their customer service representative, Alex, called me soon after to schedule a technician to see what was going on. The tech, Paul, quickly identified that the issue with my 2.5-ton Rheem package unit was a leaking evaporator coil. He showed me the problem (you could hear it audibly hissing!) and asked if he could follow up that afternoon with a quote to replace the coil. Paul was friendly and helpful and explained things at an appropriate pace. Alex sent me a quote later that day. I was surprised when the cost came back significantly lower than the other company: turns out the part was covered under warranty! I was pretty happy they found that out. Since I had to go out of town, and the HVAC was located entirely outside the house, I asked if I could schedule the repair for while I was gone. Sure enough, Paul was able to get the job done a couple days later. I came back to a comfortably cooled house. Because I'm "that guy," I decided to open up the HVAC to check out Paul's work. A+, super workmanship, clean job! I think and hope we'll be able to get many more years out of this system. I was very pleased with TRG, Paul, and Alex, and I look forward to using them again when I need repairs or a new system... though, obviously, I hope I don't need either anytime soon.

5/10/2023, 7:54 AM Not a scam. But I'm sure it was under the…read morename of the person who hired him 2 months before I bought the house. (Stephanie) When I reached out to him he was extremely rude. As if to say and what do you want me to do!!! I would never recommend this company to anyone. So Lynn I'm sorry that you and the company didn't get it correct!!

Great working with them. From the quote to the actual work, did a great job. Will definitely hire…read morefor all hvac issues

SO how many HVAC guys have only 5 star ratings? Not many. Chris fixed the issue and was on his way…read more No up sale for BS you don't need. BEST HVAC guy in the business!

I have used them in the past 5 years in three occasions for replacement of AC and furnace. The…read moreowner was here about 3 months ago to look at the system and determine why the filters were black. His diagnosis was that candles were being burnt but he said if the problem continues call me and I will send a tech to look at the coil. Today they sent Norm to check the coil and to determine why the filters are turning black. The coil is squeaky clean and the theory is that they are still burning candles, have verified that candle burning is still going on. The recommendation is to clean ducts next spring or sooner if the problem persists. Good job done by a friendly tech, my only quibble was that the lady on the phone told me the tech would be there between 9 and 9:30 and she had actually allocated me in a four hour window between 9 and 1. I wasted 45 minutes waiting and had to drive back home. Scheduling needs a slap in the hand

Do not think of using this company. They came out on two different occasions and were not able to…read morefix our air conditioning after taking a week for us to get an appointment, and then still charged us. After the two appointments, we hired someone else and he was able to fix the problem immediately. Additionally, they were extremely late to the second appointment and when I called to check to see if they were still coming, the woman who answered was extremely rude and told me they would get there when they get there...

I called in to Tower Heating & Air to get some information about my newly installed BOSCH HVAC…read morewhich was actually completed by another company. I was hoping to get just a couple minutes at most of someone's time to ask a few questions about the unit, but I was pleasantly surprised when Reggie, the service manager took upwards of an hour going over not just my system, but my ductwork and layout of my home in hopes of providing me maximum efficiency. I remind you, that I did not buy the equipment or have the install done by Tower Heating and Air, as I live about an hour away, but Reggie still took the time out of his incredibly busy morning to help me out. It is hard to find customer service like this these days, but Tower Heating & Air provides just that. They have gained a customer in me moving forward, as I will be contacting them about a new water heater in the very near future. Thank you again to Reggie and his team for going above and beyond for my family. -Travis

Tower Heating and Air has been maintaining my heating/cooling systems for 29 years since they were…read moreinstalled. I recently called them to check on my gas fireplaces - Jeff C. came through! I needed the seasonal maintenance to get it working, he worked around my schedule and got it done! This is a great company for peace of mind, and great service for maintaining my house systems!

Since we moved from Cary to Wake Forest in May until now we've needed to have HVAC service on our…read moreunits three times. These units were originally installed by Services Unlimited when the home was built in 2013-2014 and the original owners, we are the second owners, used them for their maintenance contract work. So we needed help and have met and been helped by Chris, John and recently Rico. These guys are great! Additionally, Trish in the office is customer centered and has been extremely helpful in coordinating the service guys schedules with our mostly emergency needs, especially in this summer heat. Worth noting, these guys are a small company and they can be stretched with responding, so be patient but know they are good people. Highly recommend.

Services Unlimited is proactive scheduling PMs in the Spring and Fall for cooling and heating…read morecheckups. I had to call previously to other HVAC companies to make sure they performed this work. Their mechanics are all courteous, knowledgeable, and efficient. I've not had any call backs. And our two systems have operated well throughout the year.