I have used them in the past 5 years in three occasions for replacement of AC and furnace. The…read moreowner was here about 3 months ago to look at the system and determine why the filters were black. His diagnosis was that candles were being burnt but he said if the problem continues call me and I will send a tech to look at the coil. Today they sent Norm to check the coil and to determine why the filters are turning black. The coil is squeaky clean and the theory is that they are still burning candles, have verified that candle burning is still going on. The recommendation is to clean ducts next spring or sooner if the problem persists. Good job done by a friendly tech, my only quibble was that the lady on the phone told me the tech would be there between 9 and 9:30 and she had actually allocated me in a four hour window between 9 and 1. I wasted 45 minutes waiting and had to drive back home. Scheduling needs a slap in the hand

Do not think of using this company. They came out on two different occasions and were not able to…read morefix our air conditioning after taking a week for us to get an appointment, and then still charged us. After the two appointments, we hired someone else and he was able to fix the problem immediately. Additionally, they were extremely late to the second appointment and when I called to check to see if they were still coming, the woman who answered was extremely rude and told me they would get there when they get there...

We have been using 919 Fix my A/C for years now since we moved into our home. We tried other…read morecompanies and they do not compare to the price, professionalism, efficiency, and knowledge of this company. Miles has been the tech each time we schedule a check-up or repair. He is friendly, respectful, and communicates well. He clearly informs us of his findings, recommendations, and potential costs. Occasionally he even relays the information again (to my husband via phone if he is not present) and answers all of our questions. He is patient as we make a decision and always resolves the issue. We are thankful to have found this company and are appreciative to Miles for all his help these past few years. Overall, we have positive experiences with this company and recommend them to others!

They do NOT do a comprehensive review of your system and then come to you with a list of issues to…read moreaddress with a total cost. What they do is they find one thing. Charge you to fix it. Then, find another and charge you to fix it. Then another and another. Total rip off. My tech did not do the easiest check first. Which was check the coolant level. That is where you should start fist. However, he found capacitors and such to be replaced first. I paid $1,500 to have things fixed only to find I had a failed evaporator coil that should have been noticed from the VERY BEGINNING and wasn't. The tech, Santos, should have seen that I had a failed, rusted evaporater coil, when he installed the fist capacitor. It was obvious that was where the coolant leak would have been. We will get that part later. Be careful doing business with this company. Demand a FULL comprehensive review BEFORE paying for anything. Make them list out EVERY THING they found wrong before making any decision. I was strung along in a desperate situation and taken advantage of. When I asked for a refund I only got $350 back. I understand I had a coolant leak. I was not informed of that until AFTER I spent nearly $700 on two capacitors (that costs about $50 for both parts!). It was very convenient that Santos missed the rusted out evaporator coil when he was working on the FIRST capacitor. When the manager came to my house when I made my first complaint he stated, "Santos was a more junior tech and to chalk this up as a learning experience for Santos." That was an expensive learning experience that I paid for. The manager was Miles. The owner JD was not very helpful. JD accused me of playing "Monday morning quarterback" and also backed out of coming to my house to see what had happened. He had Miles come in his place last minute. I suspect that is because he knew his tech was in the wrong and he chickened out meeting me face to face in my home where I was scammed. Do not do business with this company. They will string you along and take your money. This would be a different story IF, and I mean IF, the tech had done a comprehensive review of my system and came back and said I found the following issues and it will cost $1,500 to fix and the fix may be temporary as there is a leak. What happened was we replaced one capacitor and had to agree to pay for it to move forward. Then another bad capacitor was found and had to agree to pay for that to move forward and THEN the coolant was low and had to pay nearly $500 for that to be replaced and had to agree to that and then had to pay for "Stopleak" to be administered. To add insult to injury the the tech, Santos, then had the balls to ask me to pay $250 for a leak check to find the leak AFTER I just put the coolant in and stop leak in. That seemed like a waste of MORE money since I have now, already, put in the coolant. Total scam. Beware!

We had a new HVAC system and furnace installed in our split-level home between late January and…read moreearly March. Initially, Alex appeared knowledgeable and invested a great deal of time and effort into the installation, which we appreciated. However, we have experienced ongoing issues that have not been resolved. Our home naturally has temperature differences between the basement and upper levels, and while the heating function managed this reasonably well in colder weather, the air conditioning has not. There is now roughly a 10-degree temperature difference between floors, with the lower level significantly colder than the upper level. Despite installing a two-zone system setup, the layout does not appear to be functioning properly for our home. In addition, we reported a noise issue early on. Alex recommended special air vents to resolve it, but these were never ordered or provided. We also purchased a maintenance agreement that includes two yearly service visits. Starting March 3, we made repeated attempts--over 30 phone calls, 30 text messages, and several emails--to schedule our spring service and address these concerns. We have not received a single response. At this point, we are extremely frustrated and concerned. The system does not appear to be properly completed or functioning as intended, and the complete lack of communication is unacceptable. We are left questioning whether Alex has the expertise to finish the job or stands behind the work that was performed. We would strongly advise others to consider these issues carefully before moving forward Still hoping Alex will reach out. Though it doesn't seem likely

Replaced my AC unit a few years ago, has been non-stop issues since, first a duct was leaking a ton…read moreof air, they Jerry rigged the junction box. Have gone through several issues, with capacitors going out, and low freon. I had them add a multi-zone system and while they did add a separate zone for the 3rd floor and the second floor, they didn't put a damper on th return lines, so the second floor was pulling much hotter air from the 3rd floor and taking FOREVER to cool and was running 19-20 hours a day. And while I will say the first few times he came right out and fixed the issue. Well a few weeks ago(hottest day of the year this far AC went out again, called, left VM, texted, no-response. Today was the kicker, even though the unit was new it never seemed to cool quickly, undersized maybe? Poor insulation in the house? Nope, while doing some blow in attic insulation I discovered one of the main 12" supply lines was TOTALLY disconnected and had been for awhile, not only was it busy cooling the attic, it had blown ALL the insulation away from the ceiling of the master bedroom in an area about 6ftx3ft. So for the last several years Ive spent $100s of dollars heating and cooling my attic. Tried to contact him... Crickets.

I used Hobgood Mechanical during the recent sell of my house for a complete HVAC system check-up. I…read morewas a For Sale By Owner, and wanted to make sure I had checks & balances and that everything was in order for the sale. Scheduling my appointment was quick and easy; Destiny was absolutely wonderful and offered premier customer service! The technician arrived a little early for the appointment time which was great with my busy schedule that day. He was warm and friendly, and the check-up didn't take as long as I expected. After the check-up he walked me through and explained everything he checked and the condition of my HVAC unit, coils, and more. I felt comfortable that I chose the right company. During the closing of my house, the buyers continued to tell me they felt like there was something wrong with the a/c and wanted me to either replace the 5 year old unit, or reduce my selling price by $6,500 although the unit was cooling perfectly. To satisfy the buyers, Hobgood came out early again on a Saturday to check the unit with the buyers present; Robert at Hobgood inspected the HVAC again and told the buyers the unit was just fine. Later the following week, I received an invoice from the buyer's realtor for over $6,000 from Hobgood to replace the entire unit. The realtor told me that the coils, HVAC, and many other things needed to be replaced and the buyers wanted the that amount reduced off of the sales price or else they were going to cancel the contract. Confused by the entire situation, I called Hobgood and spoke with Destiny, who immediately called Robert to figure out what was really going on with my HVAC... Apparently, Robert told the buyers the HVAC system was just fine, then the buyers asked Robert to send them an invoice for the full price "Just incase" the complete HVAC system ever needed to be replaced. Then, the buyers sent that same invoice to me to demand a reduction of my sales price stating the unit had many problems. Upset, I immediately called the buyer's Realtor and told her what I learned from Hobgood and that I was not lowering my price one cent, I told her that they could cancel their contract if they wanted to because they were being so very shady in trying to get me to drop the price from day one. Needless to say, the buyers did cancel the contract since I refused to drop my sales price. My house did end up selling the very next month and the final buyers had absolutely no issues with the HVAC. Thanks to the honest business practices at Hobgood Mechanical, I ended up saving over $6,000 on the sale of my house. If you're looking for a company that is honest, has integrity, offers premier customer service, has competitive rates, and is conveniently located in Creedmoor, I highly recommend Hobgood to everyone! Thanks for everything Hobgood Mechanical!

Quick and prompt service. Clean/professional can't ask for better. Happy to have you!…read moreThank you

This business was selected by my warranty company to come to my house for a heat issue that I was…read morehaving. I reached out to my warranty company on a Sunday and I did not expect to hear back from the business until the next day since it wasn't a regular business day. But I was contacted by Janelle later that evening to schedule an appointment at a time that worked for me. Jeff came to my house the next morning during the time frame that I was provided. He texted me with an ETA when he was on his way. He introduced himself when he came inside and put on shoe covers. He did not have a mask on but told me that he would wear one if I had one after I asked him about it. Jeff was professional, personable and kind. He explained what he did and planned to do. The repair was quick even with him having to go to the store to get a part. He also showed me the old part that he replaced. Jeff did not have any receipts on hand to give to me but he did email me a copy later. I have not had an issue since it was repaired. I would recommend them for your HVAC repairs.

Our air conditioning went out on a really hot day. Our Warranty company originally assigned a…read moredifferent company that had ONLY awful reviews, so I called to change it. We were then assigned Mechanical HVAC. I called to set up an appointment and they were able to fit us in the same day. They gave us a 2 hour time slot and even showed up early, which I appreciated because it was close to 90 degrees in the house. The technician was very friendly and explained the issue. It was a quick fix and he was gone. I appreciate the honesty and explanation of the problem. It was a great experience.

My wife and I have used R and C Services Heating and Cooling to service our heating and air…read moreconditioning systems for almost 15 years. I should have written a review long ago. They are exceptionally responsive, they explain what they are going to do extremely well, our efficient in solving the problems or doing the checkups, and respond quickly to urgent situations. Chris and his staff recently did two projects for us over the period of about a week and a half. They were friendly, efficient, explained what was being done and why and generally provided excellent service. I wholeheartedly recommend them.

THANK YOU, R&C Services!!! My AC quit working at 4 p.m. on a Wednesday & I needed to be in…read moreWinston-Salem for work the next two days, so couldn't be there for a service person. I called the company I have a maintenance contract with--and THEY couldn't help me that afternoon/evening. Called another company and THEY couldn't help. Tried R&C Services--and they graciously arranged to have their boss stop by in the morning, meet my brother there & call me with the estimate so I could approve. As it turns out, another company showed up unexpectedly, and did the work. BUT I want to give credit to Laura, Chris & all of R&C Services for their willingness to go the extra mile. TL; DR: R&C Services goes the extra mile for their customers!! I'll be signing on with them!

We appreciated great service in years past, but had a very poor recent experience. LG split unit…read morewasn't working and we were ghosted after an initial assessment. $134 for the consult with no results or plan for resolution. The guys that came out were great tho. Maybe the mgmt is the issue.

Carlo and team were great. We wanted a new wall-mounted AC unit for our garage in Raleigh, NC and…read morethe team were quick to get it installed. It works great.

Service call for A/C not working last night - my time window today from 12:00-4:00 PM. It's 7:20…read moreand still no tech nor a call. Same thing happened last time about 9 months ago. Worst service record ever. Not recommended

Had a guy come out in August to give me a quote to completely replace the AC and furnace on my 2nd…read morefloor. He did his thing, we had a chat, seemed like a nice guy, said he couldn't give me a quote immediately as his laptop was dead. Fair enough. Told me to expect it either over the weekend or on the Monday. No quote was forthcoming. I followed up 3 times over the next few weeks to try and get the quote. Finally, to give one last opportunity before I wrote a review, I called 2 weeks ago and was told the technician would call me back that day. Not surprisingly I heard nothing. I can only assume that the tech is assuming this job isn't worth his time as he'll make more elsewhere. Really wanted it to work out with these guys. I know a couple of guys who know the owner/manager and they have alot of good things to say about him. Unfortunately I can't even get a quote.