It's cleaned up a little bit and feels safer since last time I reviewed it a bit ago…read more This became my defacto pharmacy since Rite Aid on Cherry closed. At least the staff is helpful and nice.

The guy responsible for opening the shelves was too busy hanging out with the security guard…read more After the 5th time of pressing the button for someone to help me, I gave up and ask the cashier to help get the item I needed instead. He called the guy that was supposed to be doing this job, and he was just there ignoring the sound system. Unacceptable customer service. Management needs to check the reviews and make changes.

It has become my pharmacy by default and it has grown on me. They do have a security guard station…read moreat the entrance which helps with homeless people just hanging outside the store It's cleaned up a bit and the staff is friendly. Just double check the total for your purchase before you pay and walk out the door. For some reason they decided to charge my medication through the insurance instead of using the manufacturers coupon. I home and saw a charge on my Amex for 1400.00. I had to go back and ask them to go through the manufacturers coupon and not the insurance, they kept arguing that my insurance covers it and I had to explain multiple times that I paid for the 1400 out of pocket. Eventually they agreed on a refund and then go through the manufacturer without the insurance getting involved.

This is my local pharmacy and the amount of BS that these poor workers have to put up with is…read moreunimaginable. We are in a rough neighborhood and a lot of rough people come for their medication's here, and I am consistently amazed and blown away by how professional and patient these pharmacy workers are with all these needy, crazy people, including regular customers because we're all crazy and needy. Thank you for all your hard work.

I like to shop this location since is located around many shops and restaurants and I can complete…read moremany errands. They have a drive through for pharmacy, but I was picking up a few household items I had ordered on the app with my reward points. The store is clean and easy to shop, smaller than some of the other stores, and they sometimes are out of itemsI want, but pickup at the counter is very easy. They always seem to have enough staff for the checkout line, and they are friendly and efficient. In-store pharmacy, though, is always busy with a wait. There are always good sales and digital coupons, and in general with CVS I earn discounts for getting prescriptions

Review is for the pharmacy. They don't even deserve 1 star. I would give them a negative 10 stars…read moreif I could. DO NOT TRANSFER YOUR PRESCRIPTIONS HERE!!! They are absolutely horrible. Like legitimately the absolute worst CVS. Like all other CVS pharmacies, they suck, but this one is probably the worst pharmacy amongst all the them. And the one inside Target is pretty bad too. But not worse than this one!! I chose this pharmacy because they're 24 hrs and have a drive thru as well as being close to where I live. Had I known what a sh*tsh*w it was here I'd would have never switched pharmacies. They are SUPER JUDGMENTAL if you have pain meds. They automatically treat you like some junkie degenerate. Even though I've had multiple failed spinal surgeries (the last one being a spinal fusion) , a seriously painful autoimmune condition that affects all my joints and severe chronic pain to where some days I can't even get out of bed, walk or dress myself without help. And I've already exhausted all my surgical and non surgical options. Like what am I supposed to do? Do they need me to bring my medical history in order to justify why I need these medications. What do they need? Call with my surgeon? All my X-rays, MRIs, a copy of my medical and surgical history??? All of this hassle for freaking Tylenol with codeine!!! They used to give you that for tooth pain and I'm here trying to get by on taking it for pain that would send most people to the ER. You would think I'm asking for fentanyl with the way they treat me. I don't know what I can do to make these people stop treating me like lesser than a human being because I need these medications. I wish I didn't need them. Who wants to go through this hassle every month. Oh my Lord, don't even try to travel and need your medications early. I had to travel 1 time and got my script 4 days early and months later I'm still paying the price for it. They also arbitrarily choose when your prescription will be due. Their policy is every 28 days, you can pick up your prescription. However, they will choose your pick up date based on whatever they feel like that day. Or if the pharmacist doesn't want to fill it they'll just change the pickup date so it's the next pharmacist's responsibility. They'll either make you pick it up anywhere from day 28, 29, 30 or even day 31. They used to let me pick it up every 28 days but now all of a sudden they're making me pick it up day 31 for the month of July. They won't give me an explanation as to why the pick date constantly changes. When I do ask, they automatically make me feel like they've labelled me as a "drug seeker". Every pharmacist will give me a different answer to when I can pick it up. One pharmacist said I can pick it up day 28 and changed it to automatically fill on day 28. Then another pharmacist who I'm assuming was supposed to fill it that day, changed it again to day 30. It's like they're all passing the buck to the next pharmacist because they don't want to fill pain meds. Meanwhile patients are getting screwed. Do you think they care? Nope. In the month of May, I picked my script up day 28, then in June they made me pick it up day 30 and now in July, they're saying I can pick it up the earliest day 31. I don't care when I can pick it up if it's between day 28-30. Just choose a freaking time frame so I know when to expect to fill it. Except for Day 31. I don't want to be completely out of my medication before I can even get my new prescription. It's freaking ridiculous and so frustrating. If you ask why they constantly change pick up dates they don't give you a clear answer. They mumble some bs "well you picked up day 28, 2 months ago so it's cumulative days so now you've got to pick it up day 30" What??!!!? How does that even make sense. Then just don't give it to me day 28 one month and day 30 arbitrarily 2 months later. Just pick a goddamn date and stick to it. Then of course by even asking you've given them more reason to label you a "drug seeker". I AM seeking my medications! I freaking need them to survive day to day in order to manage my pain. Even though it doesn't control my pain entirely, I have no choice but to take these prescriptions. I'm severely limited on I can take due to GI issues. So this is the only thing I can take and they're making it so difficult every freaking month. Literally every freaking month I have anxiety going to the pharmacy wondering what kind of BS they're going to pull in order not to fill my Rx. This is flat out discrimination and should be illegal. Also their medications are trash quality. CVS will literally purchase the cheapest, least effective medications, and pass it off to the customer. All while making you feel like you should be so thankful you're even getting your medication this month.

Great and trustworthy pharmacy. Not only quick with service but very knowledgeable and helps you…read moreunderstand the medication you are taking for peace of mind. Also delivers!

This is Val They are very good and efficient and they…read moredeliver too I appreciate yall THANK YOU

This review is specifically for the community pharmacy…read more This is my go-to pharmacy, not because it's a good one, it's just the most convenient. The prescription items I need, such as stimulants and azaleaic acid, are often out of stock. I know that can happen at any pharmacy, so I don't hold that against them. My biggest issue is the service. The pharmacists and pharmacy staff often present as though they dislike their job and the customers. Today I was told by a staff member that an item I needed was not available to order and I had to call other Walgreens to see if it was available. She also stated that she could not transfer my prescription to the other Walgreens pharmacy locations. Imagine my surprise when I finally located my medicine and the staff member at that other location was easily able to retrieve my prescription from this location. I don't know if that staff member was misinformed or simply lazy. Either way, it left a bad taste in my mouth. This is a very frustrating pharmacy location.

Extremely frustrating and poorly ran pharmacy. Seems like every month they have a different person…read moreand/or pharmacist working there. Never have any medication in stock, they never utilize the automated alert system if your script is ready, you have to call and wait on hold for an hour until someone picks up and confirms. You also have to repeat yourself and why you're calling at least 3 times, and sometimes you get disconnected and then have to call back and reexplain everything. I used to love this pharmacy but it has gone extremely down hill and the personnel working at the pharmacy are also extremely rude with absolutely zero customer service. They will promise you a script will be ready, and then when you call back a few hours later, they will say they don't have the medication and it won't be ready for another few days. Unfortunately, I will be taking my business elsewhere. Wouldn't be surprised if this place goes out of business soon.

Although this might be a biased review considering this is my personal pharmacy. This location is…read morevery welcoming. They speak almost every language so if you would need a translation they got you! The pharmacists here are very polite and are open to help out patients whether it be with medication directions or general uses of any drug. Recommend getting your medications prescribed at this location. Forgot to mention they are many locations of this pharmacy.

Staff were wonderful and very helpful. I wanted only ten minutes for the medications to be filled…read more The staff gave me vey accurate information to cost and availability. I was a cash patient and the price was extremely inexpensive and so I was able to afford to fill all 5 prescriptions ordered. Thank you so much Galaxy pharmacy. I will definitely be back

Your average CVS. They're open 24 hours including the pharmacy counter. I think they're closed for…read more30 minutes for lunch break. Some shelves are empty and sad looking but they've cleaned up the carpets and aisles since last time I was here. Pharmacies now are q necessary evil.

Dear CVS Senior Management,…read more I am writing to express my disappointment regarding a recent experience I had at CVS Pharmacy. The service I received was extremely poor, and some staff members behaved in an unprofessional manner I spoke with an employee named Imelda regarding my medication, but she walked away without explanation while I was in the middle of speaking to her. I was left waiting without any update, and she never followed up or checked on my prescription. I then asked for assistance from the manager, Jessie, but she did not take the time to properly review my situation. Even though I explained that my doctor had already sent the fax, she told me I could not receive my medication. Her tone felt impatient, and she raised her voice, which made me feel uncomfortable as a patient. Because of this, I had to contact my doctor again while waiting at the store. After they resent the information, the medication was eventually found in the system--but no one had taken the time to check thoroughly before. I ended up waiting about 20 minutes unnecessarily. I used to visit this CVS location often, and the staff was always helpful and professional. It was one of my favorite stores. However, after this experience, I feel nervous and uncomfortable returning, which is disappointing. I hope management addresses these issues, especially since this is a 24-hour location that many patients rely on. I would also like to recognize Liz, one of the pharmacists, who was very kind, patient, and helpful. She clearly explained everything and made sure I received my medication. I truly appreciate her excellent service.

I had an unfortunate experience with a sales associate at this location on Saturday 6/6/2026. She…read morewas working the register closest to the door. Her name is Darlene. I politely walked up and smiled at her and placed my items on the counter. She said clearly, "Who does she think she is, Beyonce?" and rolled her eyes. I do not think it is okay to be unnecessarily rude to customers as I definitely did not deserve any type of attitude from her. I stopped at this location as it is closer to my house but I will go back to the Los Altos or Seal Beach CVS. This incident will be reported to the manager. The day it happened, I did not want to make a scene or say anything just yet as I was upset by the interaction. I will let people know that outside of this issue, the store was clean & orderly. The other clerk (a guy - did not catch his name) I met was nice and helpful so thank you to him.

Great store with big parking lot. Not encouraged staff much except cashier, all nice and friendly…read more Well kept and bright store.

I really work hard to support small businesses so when my original pharmacy closed down I…read moreresearched around my area and found Aviva. They had great reviews and I figured we could get more attentive service with a smaller pharmacy. Unfortunately, here I am for the third time, waiting for a prescription after calling in three hours ago and being told all my prescriptions would be ready. Out of the four I requested, they had said one they were already working on so it would be ready with the other three. Great! I thought... Lo and behold, upon pickup, three hours later, it was NOT ready and nobody knew why it was just sitting in the queue. Regardless, if I had other prescriptions requested, I'm not sure why they wouldn't complete that one along with the others. Seems like common sense. I used to work in a retail pharmacy so I know things can happen, but this place has just consistently dropped the ball: not following up, not ordering when out of stock, not having prescriptions ready when promised. My husband has also had similar experiences. I just wanted a place that was helpful and reliable. Unfortunately, this is not it. And the customer service is more miss than hit, which only adds to the frustration. After today, I am working on transferring both my husband's and my own prescriptions.

I came to Aviva Pharmacy as a new patient from another pharmacy in Southern California. My primary…read morecare physician called in my prescriptions on Friday. I called the pharmacy yesterday and I was told that they hadn't received my prescriptions. The pharmacy technician told me she wasn't able to help me. I called again today and the pharmacist told me he couldn't help me. If you're from Southern California and you're new to the Long Beach area, be cautious of this pharmacy. They won't help you.

Went in because I moved back in September to a new city and had been needing to change from old…read morepharmacy for awhile. I have specialized medications and it's usually a pain to transfer - Spectrum staff and the pharmacy made the transfer seamless and had my medication ready same day! Moving all medications over now and it's my new main stop.

Follow up to previous review. My Med Profile transfered over…read morequickly from my old pharmacy and already got my first refill, surprisingly there was no copay! That's rare for me. Only problem I had was my old pharmacy sent over an incomplete list of meds and dosage errors. But Spectrum called me and we got everything straightened out. Happy so far.